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Full-time
Flexible hours, Generous holiday allowance, Buying and selling holiday, Enhanced maternity pay, Free breakfast, Free fruit
Posted 6d ago
~40 hrs/week
Responsibilities
The Product Designer will collaborate with cross-functional squads to define user problems and deliver intuitive, user-centered experiences across the product suite. Responsibilities include conducting user research, creating wireframes and prototypes, and maintaining the design system to ensure accessibility and visual consistency.
Requirements
Candidates must have at least 5 years of experience in Product Design with a strong portfolio demonstrating end-to-end ownership. Proficiency in Figma, experience with data-dense interfaces, and a track record of conducting user research are essential requirements.
Full job description
Hybrid: London office, once per month | up to £55,000 | full time
Are you looking for a product designer role in a fast-growing business where people are at the heart of everything we do?
Would you like to work within a socially conscious organisation that is making a real impact in the education sector?
The company
The Key is the country’s most trusted provider of knowledge and know-how to education leaders determined to make a difference. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act.
The role
We are looking for a Product Designer to join our Product team. As a Product Designer at The Key, you will tackle user problems and shape intuitive, user-centred experiences across The Key, GovernorHub and Robin.
You'll be one of two designers covering the whole product suite, working across two empowered product squads and partnering closely with Principal Product Leads, Engineering Leads, Content Leads and engineers through discovery, delivery and iteration.
Responsibilities include:
Discovery & problem definition
Partner with Principal Product Leads to frame problems clearly, identify user pain points and deliver product experience improvements
Work in cross-functional teams to identify issues, evaluate solutions and improve outcomes
User research & insights
Plan and run comprehensive qualitative and quantitative user research, including discovery interviews and usability testing
Analyse user feedback, sector trends, and product usability metrics to make informed, evidence-led design decisions
Turn raw research discoveries into clear user flows, journey maps, and behavioral personas to support and inform the wider product function
Interaction design & prototyping
Construct interactive low-fidelity wireframes and rapid prototypes to quickly validate concepts and test usability hypotheses.
Formulate high-fidelity UI mockups that support complex interactive behaviors and display information cleanly and clearly
Use AI design and prototyping tools to support rapid prototyping, user testing and idea sharing
Iterate continuously upon ideas, based on the results of rigorous hallway testing, formal research rounds, and engineering feedback.
Cross-functional collaboration
Work closely with Engineering Leads and engineers on technical feasibility, scope and sensible trade-offs during the build, whilst championing the user need nd
Communicate design intent through whatever medium fits: written briefs, flows, wireframes, prototypes or working sessions.
Present work confidently to internal audiences, then triage and act on the feedback you get.
Design system & accessibility
Help uphold, evolve and maintain the design system, ensuring visual consistency and front-end efficiency across products and projects.
Champion inclusive design, including - but not limited to - ensuring all user interfaces and experiences adhere to WCAG standards and accessibility best practices.
Must have:
Minimum 5 years' experience as a Product Designer (UX/UI), with a strong portfolio showing end-to-end ownership from research to shipped experiences and outcomes.
Strong, demonstrable visual/UI craft and fluency in Figma, and experience working within an established design system.
Experience designing data-dense interfaces and multi-step workflows.
Experience using AI prototyping/coding tools as part of your day-to-day workflow, and actively building on these skills.
Confidence acting as an expert partner to Product, Content and Engineering colleagues in both discovery and delivery.
Track record of planning and running user research (quant and qual) and translating findings into informed decisions and outcomes.
Comfortable working independently and proactively in a remote team.
Excellent communication and presentation skills..
Nice to have:
Experience designing for complex, regulated or compliance-related products and workflows
Experience in designing for non-expert or casual users, especially where they're under time pressure or acting in a voluntary capacity
Experience in the edtech or education sector
Some front-end literacy (HTML/CSS/JS) to support communication and handover.
If you don’t meet all of the above but have a genuine interest in joining our team please get in touch - we’d be very happy to chat.
Why work for us
We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.
How to apply
Please upload your CV, portfolio and cover letter. In your cover letter please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key.
Related keywords
Product DesignerUXUIFigmaUser ResearchPrototypingWireframingWCAGAccessibilityDesign SystemEdtechEducation SectorCross-functionalInteraction DesignQuantitative ResearchQualitative Research
With 4,314 resources, The Key offers the most comprehensive, time-saving support to schools.
Industry
Education
Company size
51-200 employees
Founded
2007
Headquarters
London, England
LinkedIn followers
5,985
The pace of change in education means there is no shortage of theory, opinion and advice on what leaders need to do and what they need to know. Leaders themselves are under huge pressure to make a difference with little time to plan, prioritise and learn. In a world like this, ambitious and aspiring education leaders are in constant need of reliable, relevant and authoritative knowledge that’s ready to use.
The Key cuts through the noise to provide up-to-the-minute sector intelligence and resources that empower education leaders with the knowledge to act.
We draw upon a strong social purpose, deep expertise in education and a relentless desire to stay ahead of a vibrant and fast-changing landscape. Our community of members - more than 100,000 leaders of schools and multi-academy trusts from across the country - share our belief that true leadership is about putting theory into practice; that real change happens when leaders can take meaningful action.
Since our founding as a government pilot, we’ve grown into a can-do collective of experts, writers, researchers and technologists who are deeply committed to serving the needs and championing the perspective of education leaders across the country. Our vision is to be an indispensable partner to education leaders determined to make a difference.
Offices: 105 Bunhill Row, The Key Support Offices 8th Floor, London, England EC1Y 8LZ, GB
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