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Ground Control
Infrastructure Engineer
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Senior Manager, Payment Network Development & Oversight
London, England, United Kingdom · On-site
Senior
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Full-time
Paid time off, Flexible working options, Work from anywhere allowance, Enhanced parental leave, Healthcare coverage, Insurance
Posted 8h ago
~40 hrs/week
Responsibilities
The Head of Digital will own the performance marketing, email, and website strategy to drive growth and pipeline outcomes. They will also lead and develop a team of channel specialists while managing agency relationships and budget allocation.
Requirements
Candidates must have at least 8 years of experience in digital marketing, including 3 years in a leadership role within a B2B SaaS environment. Proficiency in marketing attribution, martech stacks, and scaling ABM programs is essential.
Full job description
When you join Exclaimer you will join a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an inclusive and outcomes-driven culture.
Exclaimer is a high-growth SaaS company with 300+ colleagues across the UK, US, Europe, and Asia-Pacific. We promote a people-first culture built on fairness, inclusion, psychological safety, and continuous learning. As we evolve into a multi-channel platform for branded business communications, we offer employees the opportunity to shape the future of global communication—while growing their careers in a culture where curiosity, creativity, and accountability thrive.
We’re officially Great Place To Work Certified™
Exclaimer has been recognised by Great Place To Work® for our culture of collaboration, trust, and growth. This certification reflects our commitment to creating an environment where every voice matters and people genuinely enjoy coming to work. See our accreditations to learn more: Great Place to Work® UK | Great Place To Work® USA
About the opportunity 👇
What You'll Do
Performance Marketing
Own paid media strategy across search, social, and display (Google, LinkedIn, Meta, etc.)
Manage budget allocation and ROI across channels
Build testing frameworks to continuously improve CAC and conversion rates
Build and manage a full funnel strategy across all channels
Manage agency relationships
Email Marketing
Own lifecycle and nurture programs across the funnel, from lead nurture to customer retention
Drive segmentation, personalization, and automation strategy
Partner with product marketing on messaging and campaign calendars
Work closely with channel, sales, and customer success to align email programs with partner campaigns, sales motions, and customer lifecycle milestones
Website
Manage a team to who looks after website strategy, performance, and roadmap (UX, SEO/GEO, CRO)
Drive continuous testing and optimization of conversion paths
Ensure the site supports campaigns, product launches, and regional needs
ABM
Build and scale account-based marketing programs targeting key accounts and segments
Align closely with sales on target account lists, messaging, and engagement strategy
Measure and report on ABM program impact on pipeline and revenue
Leadership
Build, manage, and develop a team of channel specialists
Set the digital marketing strategy and roadmap in line with company growth goals
Report on performance to senior leadership, tying digital activity to pipeline and revenue outcomes
What We're Looking For
8+ years in digital marketing, with at least 3 years in a leadership role
Proven experience owning performance marketing, email, and website channels at a B2B SaaS company
Direct experience building or scaling an ABM program
Strong analytical skills; comfortable with marketing attribution, dashboards, and reporting
Experience managing budgets and external agencies/vendors
A track record of building and leading high performing teams
Familiarity with tools such as HubSpot, Salesforce, 6sense/Demandbase, Google Analytics, and similar martech stacks
Nice to Have
Experience in a fast growing SaaS or email/productivity software company
Experience marketing to IT and technical buyer personas
At Exclaimer, we’re proud to offer a benefits package that reflects our commitment to supporting you professionally, personally, and wherever life takes you.
Alongside competitive pay, you’ll have access to generous paid time off, flexible working options including our XFlex programme and a “work from anywhere” allowance - plus enhanced leave for all new parents, regardless of gender, family structure, or path to parenthood. Our wellbeing offering includes comprehensive healthcare coverage, fully funded insurance and income protection, access to 24/7 virtual care, and mental health, legal and financial support through employee assistance programmes. We help you plan for the future with contributory retirement plans and savings support, and back your day-to-day wellbeing with perks like subscriptions to Calm and Blinkist, fitness and lifestyle credits, global travel assistance and a wide range of discounts. Wherever you're based, you'll find that Exclaimer’s benefits are designed to help you thrive: at work and beyond.
At Exclaimer, inclusion is more than a policy - it’s part of who we are.
We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds, experiences, and identities. We consider all candidates fairly and without discrimination irrespective of ethnicity, race, religion, nationality, age, gender, marital status, disability, neurodivergence, caring responsibilities, sexual orientation, or gender identity. We’re building a culture where everyone feels they belong and can thrive, and we’d love for you to be part of it. If you require any reasonable adjustments or support through the application or hiring process, please email the team in confidence via [email protected] to let us know.
Consistent, compliant, and controlled email signature management for Microsoft 365, Exchange, and Google Workspace.
Industry
Software Development
Company size
201-500 employees
Founded
2001
Headquarters
Farnborough, England
LinkedIn followers
23,469
Total funding
$163M
Email signatures, sorted.
We started Exclaimer over 20 years ago to fix how businesses manage employee email signatures. Two decades on, we help brands keep every email on-brand and compliant, cut admin for IT teams, and turn email into a real marketing channel.
Making every email count
Email is still one of the most-used channels in business. We make sure every message leaving your company looks the part and earns its keep.
Awards and partnerships
We're Microsoft 365 Certified, SOC 2 and ISO-accredited, and recommended by Microsoft MVPs, with deep experience across Microsoft 365, Microsoft Exchange, and Google Workspace. We've also picked up multiple G2 Best Software Awards.
80,000+ organizations trust us
Every year, we process over 20 billion email signatures on a platform built for data protection, reliability, and uptime. That's why companies like Sony, Bank of America, the BBC, and the Government of Canada trust us with their email signatures.
See what we can do for your company at exclaimer.com.
Offices: 250 Fowler Avenue, Floor 3, Farnborough, England GU14 7JP, GB · 100 Federal St, Floor 33,, Boston, Massachusetts 02110, US · Bollenmarkt 8e, Zwaagdijk-Oost, 1681 PJ , NL · 51 Eastcheap, London, England EC3M 1DT, GB · 20 Martin Pl, Level 10, Sydney, New South Wales 2000, AU
Email SignaturesBranding and DisclaimersEmail control & complianceMicrosoft Exchange ServerMicrosoft Office 365Microsoft Certified softwareCloud TechnologyMicrosoft OutlookG SuiteGmail
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