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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will support Spanish-speaking prospective customers through their onboarding journey and help them navigate Monzo Business products. Additionally, you will capture customer feedback and collaborate with cross-functional teams to improve the launch and overall customer experience.
Candidates must be fluent in both Spanish and English with experience in sales or support for small businesses. You should be comfortable working in a fast-moving environment and possess strong judgment and attention to detail.
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London | 💰£43,000 - £58,000 | Benefits ✨ | 12 Month Fixed-Term Contract
Our Business Banking team ⭐
Monzo Business is on a mission to make banking effortless for small businesses. We help people start, run and grow their businesses with simple, transparent banking and tools that reduce financial admin, so they can spend more time focusing on what matters most.
We're launching Monzo Business in Spain, initially focusing on sole traders and simple micro-businesses. While many customers will use a self-serve journey, we know there are moments where speaking to a real person can make all the difference.
As our Sales Support Specialist, you'll be based in London as part of our UK Sales team, working closely with Spain Go-To-Market, Growth Product, Customer Operations, Risk and Compliance. You'll combine hands-on sales with experimentation and customer insight — helping high-intent customers move forward while shaping the playbook for how Sales can best support our growth in Spain.
This isn't a traditional role focused solely on outbound sales or short-term conversion. You'll have the opportunity to test, learn and influence how we build a safe, effective and scalable sales motion for Spain from the ground up.
🔑 You’ll play a key role by...
🤩 We’d love to hear from you if…
Bonus points if you have experience with:
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
💰 £43,000 - £58,000
📍This role is based in our London office
ℹ️ Please note this will be a 12 month fixed-term-contract
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 3 key steps
This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-OS1
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Time is money. Make the most out of both with Monzo. Britain's favourite bank.
Offices: Broadwalk House, Appold Street, London, England EC2A 2AG, GB
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