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Bilingual Customer Support Representative/ Monday - Friday
Ciudad de México, Mexico · Hybrid
Entry level$1.6B raised
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Bilingual Customer Support Representative/ Monday - Friday
Ciudad de México, Mexico · Hybrid
Entry level
*We are hiring Bilingual Representative Customer Support Representative* Hydrid - 1 day on-site | Mexico City (Monumento a la Revolución) Monday to Friday - (availability to work Saturdays if required) in that case, days…
Skills: Customer Service, Bilingual Communication, Problem Solving, Data Entry, Troubleshooting
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Full-time
bachelor degree
Continuous Learning, Career Growth
Posted 21d ago
Apply by Sep 30
~40 hrs/week
Responsibilities
Design and deliver innovative Core Banking solutions to modernize financial operations and optimize business processes. Collaborate with stakeholders to implement digital transformation initiatives and drive operational excellence.
Requirements
Requires a bachelor's degree and advanced expertise in Core Banking platforms and technology transformation within the banking industry. Strong skills in stakeholder management, solution design, and business process analysis are essential.
Full job description
THE WORK
Join us in transforming the future of banking. As a Core Banking Consultant, you will play a key role in designing and delivering innovative technology solutions that help financial institutions modernize operations, optimize processes, and achieve sustainable growth.
Working closely with business and technology stakeholders, you will analyze current-state processes, identify opportunities for improvement, and implement solutions that drive operational excellence and business value. This is an exciting opportunity to contribute to large-scale transformation initiatives while expanding your expertise in a dynamic and collaborative environment.
Key Responsibilities
Collaborate with business and technology stakeholders to assess existing processes, systems, and operational challenges.
Design and deliver Core Banking solutions aligned with business objectives and industry best practices.
Provide functional and technical expertise to identify improvement opportunities and recommend effective solutions.
Support digital transformation initiatives and help organizations adapt to evolving business and technology needs.
Facilitate process optimization efforts to improve efficiency, productivity, and customer experience.
Contribute to project planning, solution design, and implementation activities.
Continuously develop knowledge of emerging banking trends, technologies, and methodologies.
Basic Qualifications
Advanced expertise in Core Banking platforms, processes, and operations.
Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Finance, or a related field.
Proven experience in business process analysis, solution design, and technology transformation initiatives within the banking industry.
Strong stakeholder management, communication, and problem-solving skills.
Preferred Qualifications
Expertise in Account Delivery Management.
Expertise in Business Operations Management.
Expertise in Estimation and Planning.
Expertise in Work Management.
Experience leading or supporting process improvement and optimization initiatives.
Strong analytical mindset with the ability to solve complex business and technology challenges.
Experience working in large-scale transformation or digital banking programs.
Why Join Us?
At Accenture, you will work alongside industry-leading professionals, leverage cutting-edge technologies, and help shape innovative solutions that redefine the future of banking. You'll have opportunities for continuous learning, career growth, and the chance to make a meaningful impact on clients around the world.
Basic Qualifications
Advanced expertise in Core Banking platforms, processes, and operations.
Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Finance, or a related field.
Proven experience in business process analysis, solution design, and technology transformation initiatives within the banking industry.
Strong stakeholder management, communication, and problem-solving skills.
Preferred Qualifications
Expertise in Account Delivery Management.
Expertise in Business Operations Management.
Expertise in Estimation and Planning.
Expertise in Work Management.
Experience leading or supporting process improvement and optimization initiatives.
Strong analytical mindset with the ability to solve complex business and technology challenges.
Experience working in large-scale transformation or digital banking programs.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Declaración de igualdad de oportunidades en el empleo
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos ayuda a servir mejor a nuestros clientes y comunidades.
Related keywords
Core BankingDigital TransformationBusiness Process AnalysisSolution DesignBanking IndustryAccount Delivery ManagementBusiness Operations ManagementEstimation and PlanningWork ManagementProcess OptimizationDigital BankingStakeholder ManagementOperational ExcellenceFinancial Institutions
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
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How many Technology jobs are open in Ciudad de México, Mexico right now?
There are currently 1,884 open technology positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Ciudad de México, Mexico?
Companies currently hiring include Banco Mercantil del Norte - Banorte, Kyndryl, Accenture, Salesforce, BBVA, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Ciudad de México, Mexico?
Yes — 1006 of the 1884 open technology positions offer remote or hybrid work (273 remote, 733 hybrid).
How do I apply for Technology jobs in Ciudad de México, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.