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Jobs at Concord (Now Hiring) — 4 open

Concord logoConcord

Compliance & Credit Specialist

Ciudad de México, Mexico · Hybrid

Mid level

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset cla…

Skills: Compliance Management, Credit Reporting, Consumer Communications, Regulatory Adherence, Case Investigation

Concord logoConcord

Office Coordinator

Chandler, Arizona, United States · On-site

Entry level

Concord sits at the center of the credit market ecosystem. We provide loan servicing, backup servicing, and capital markets administration for specialty finance lenders, institutional investors, and asset managers. Our c…

Skills: Office Administration, Facilities Management, Inventory Management, Event Coordination, Microsoft Office Suite

Concord logoConcord

SOC Analyst

Ciudad de México, Mexico · On-site

Mid level

Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. I…

Skills: SIEM, SOAR, EDR, Email Security, Incident Investigation

Concord logoConcord

GRC Analyst

Ciudad de México, Mexico · On-site

Entry level

Concord Servicing is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets. I…

Skills: Governance Risk and Compliance, Information Security, Audit Evidence Collection, Policy Maintenance, GRC Automation

Concord logo

Compliance & Credit Specialist

Concord

Ciudad de México, Mexico • Hybrid

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Mid level

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  • Full-time
  • Grocery Tickets, Internet Bonus, Life Insurance, Medical Insurance, Dental Insurance, Statutory Benefits
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

The role involves investigating and responding to compliance-related consumer communications and credit reporting disputes. It also requires testing business processes for regulatory adherence and maintaining the company's Compliance Management System.

Requirements

Candidates should be proficient in Microsoft Office and capable of learning specialized servicing software. Strong professional communication, critical thinking, and the ability to meet strict deadlines are essential.

Full job description

Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price.

As a member of the Compliance and Credit Reporting team you will receive, investigate, and respond to compliance-related consumer communications; review and test business processes for adequate controls and adherence to company policy and applicable regulations; report on compliance-related errors and exceptions; support and assist in maintaining the company’s Compliance Management System (CMS) and assist with credit reporting disputes.

Responsibilities
    • Track and respond to correspondence
    • Assist with credit reporting disputes
    • Maintain records of compliance activities
    • Prepare and file compliance reports
    • Intake and process compliance-related correspondence, including disputes, agency complaints, and attorney communications.
    • Research and draft responses to Agency complaints (BBB, CFPB, etc.) within the required deadlines
    • Report complaints, disputes, exceptions, or other compliance defects to clients as contractually required, through the approved channels

    • Experience with HubSpot, Slack, and TrueBI is preferred but not required
    • Experience with Concord servicing systems: CSS, ESP, querying and downloading data
    • Ability to communicate professionally and collaborate successfully across multiple departments and locations, including with management and clients as required
    • Proficient computer skills, including experience with Microsoft products (Word, Excel, etc.), and able to learn a variety of software products and tools as needed to perform the day-to-day tasks
    • Ability to meet deadlines, goals, and objectives
    • Good judgment, ability to make independent decisions, and protect confidential information
    • Ability to recognize and recommend improvements or corrections to processes
    • Problem-solving and critical-thinking skills
  • Monthly Salary 30,000 MX
  • Grocery tickets 2,000 MX
  • Internet Bonus 1,000 MX
  • Life Insurance
  • Medical Insurance
  • Dental Insurance
  • Law Benefits

Related keywords

Compliance Management SystemCMSCredit ReportingCFPBBBBHubSpotSlackTrueBICSSESPLoan ServicingRegulatory ComplianceAgency ComplaintsData AnalysisPortfolio Performance

About Concord

LinkedInVisit site

The hub for credit administration.

Industry
Financial Services
Company size
501-1,000 employees
Headquarters
Scottsdale, Arizona
LinkedIn followers
7,073

Concord is your hub for every aspect of credit administration. With $60 billion under administration, 5 million accounts, and 225+ client relationships, we don't just monitor. We manage. We provide end-to-end credit administration services designed to connect investors, originators, and consumers — empowering lenders and originators with technology-driven solutions built for the way modern lending works. Founded in 1988 and headquartered in Scottsdale, Arizona, with offices in Texas and Mexico City, Concord has grown into a leading force in asset-backed finance, processing $4.5 billion in annual payments and supporting 225+ partnerships across the financial services landscape. Backed by GTCR, a premier financial services and technology investor, we are recognized for consistent growth, operational excellence, and a commitment to innovation. With decades of industry expertise and a relentless focus on compliance and security, Concord serves as the trusted partner for credit originators and lenders nationwide. For more information visit: www.concordfinance.com

Offices: 4343 N Scottsdale Rd, 270, Scottsdale, Arizona 85251, US

Consumer receivables servicingPayment solutionsPayment processingBillingand client contact management that enables meaningful reporting and monitoring of loan portfoliosEarly-and late-stage collectionsLoan Servicing SolutionsFinancial Technology for both in-house and outsourced payment servicing in multiple currenciesVirtual and traditional document custody servicesEnergy Financing servicing solutions
View all jobs at Concord

About Concord

LinkedInVisit site

The hub for credit administration.

Industry
Financial Services
Company size
501-1,000 employees
Headquarters
Scottsdale, Arizona
LinkedIn followers
7,073

Concord is your hub for every aspect of credit administration. With $60 billion under administration, 5 million accounts, and 225+ client relationships, we don't just monitor. We manage. We provide end-to-end credit administration services designed to connect investors, originators, and consumers — empowering lenders and originators with technology-driven solutions built for the way modern lending works. Founded in 1988 and headquartered in Scottsdale, Arizona, with offices in Texas and Mexico City, Concord has grown into a leading force in asset-backed finance, processing $4.5 billion in annual payments and supporting 225+ partnerships across the financial services landscape. Backed by GTCR, a premier financial services and technology investor, we are recognized for consistent growth, operational excellence, and a commitment to innovation. With decades of industry expertise and a relentless focus on compliance and security, Concord serves as the trusted partner for credit originators and lenders nationwide. For more information visit: www.concordfinance.com

Offices: 4343 N Scottsdale Rd, 270, Scottsdale, Arizona 85251, US

Consumer receivables servicingPayment solutionsPayment processingBillingand client contact management that enables meaningful reporting and monitoring of loan portfoliosEarly-and late-stage collectionsLoan Servicing SolutionsFinancial Technology for both in-house and outsourced payment servicing in multiple currenciesVirtual and traditional document custody servicesEnergy Financing servicing solutions
View all jobs at Concord

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