Company Overview NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology…
US Based Salary: $110,000 - $140,000 DOE + 10% annual bonus About Us Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentag…
Skills: Engineering management, Authentication, API design, MCP, TypeScript
Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money…
Skills: Outbound prospecting, Sales development, Lead generation, Social selling, Networking
San Francisco, California, United States · On-site
$124k–$175k/yr
Senior$3M raised
The application window is expected to close on: 08/25/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Meet the Team Cisco is seeking a Technical M…
The AWS Executive Visioning team is seeking an experienced, customer-obsessed professional to work directly with our most strategic customers—helping them envision what’s possible and innovate with us to make those visio…
Skills: Go-To-Market strategy, Business development, Sales, Consulting, Executive engagement
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, r…
Reports to: Hannah Salecki - QA Manager Compensation: Competitive market cash + equity About GOLF+ GOLF+ is building the leading platform for off-course golf. What began as the premier VR golf experience is now evolving …
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Job Description: Ryan Companies US, Inc. has an immediate career opportunity for a VDC Engineer to join our team in Austin! Do you enjoy working in a fast, fun, inclusive and collaborative workspace? Do you want the next…
Skills: Building Information Modeling, BIM administration, 3D modeling, 4D scheduling, Conflict resolution
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: User Experience Design, Interaction Design, User Research, Usability Testing, Workflow Analysis
Userpilot is an innovative, fast-growing B2B SaaS platform dedicated to revolutionizing product engagement, user onboarding, and product-led growth. With a global presence, we empower businesses to deliver exceptional us…
Skills: Email marketing, HubSpot, Lifecycle marketing, B2B SaaS, List segmentation
Job DetailsJob Location: Austin, Texas (TX-01) - Austin, TX 78731Education Level: Bachelor's Degree PreferredPay: $50,000/year + monthly performance bonus Who We Are: Logical Position is one of the fastest-growing digita…
Skills: Digital marketing, PPC campaign management, Google Ads, Microsoft Advertising, Google Analytics
Job Title: SIGINT Operation Support Specialist Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel R…
Senior System Software Engineer, CUDA Driver for Windows
Santa Clara, California, United States · On-site
$184k–$357k/yr
Senior+$29B raised
NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next e…
Job Title: Distribution Business Manager (DBM) Job Position: GLOBAL SALES ACCOUNT MANAGER SIP Location: Central US – Austin TX, Novi MI, Chicago IL, Home Based (must be located in Central US) Role Summary: As a Distribut…
Skills: Semiconductor sales, Distribution management, Field applications engineering, Strategic planning, Funnel management
Every day, ePayPolicy helps over 10,000 insurance companies speed up incoming and outgoing payments. By helping them move from manual, outdated forms of payment collection to modern payment tools, we help their companies…
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Systems Engineering, Software Engineering, C#, Unity, Optical Navigation
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and servi…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Other
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Health savings account, Flexible spending accounts, Disability insurance
Posted 7d ago
Apply by Jul 30
~40 hrs/week
Remote in Austin, Texas, United States, Exeter, California, United States
Responsibilities
The Customer Experience Manager oversees end-to-end contract deliverables and manages the day-to-day workload of engineers to ensure quality service delivery. They are responsible for proactively managing customer experience across the lifecycle of core offerings and driving adherence to company best practices.
Requirements
Candidates must have a bachelor's degree or equivalent experience and a minimum of seven years in operations or engagement management. Proficiency in Service Now, familiarity with network designs, and strong communication skills are required.
Full job description
Company Overview
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a 'Best Place to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai.
Responsibilities
The Customer Experience Manager role is responsible for overseeing delivery of services across their assigned portfolio. This role oversees end-to-end contract deliverables for each customer.
Proactively manage customer experience across the lifecycle of our core offerings.
Accurately forecast, track and report on all recurring service based customer engagements across our core offerings.
Drive adherence to NWN best practices in the execution of all monitoring, management and lifecycle adoption services.
Ensure proactive, timely and professional communications with customers throughout the managed solutions lifecycle.
Ensure all offerings are delivered according to the outcomes and metrics defined in the value based customer engagement process.
Proactively advocate for customers across the entire NWN organization.
Manage the day to day workload of NWN engineers with a focus on customer outcomes, efficiency and accountability.
Personally accountable for successfully delivering our core offerings with quality and consistency.
Agile delivery of enhancements as needed.
Case management oversight, managing escalation to ensure quality delivery.
Work collaboratively with technical delivery teams to resolve problems.
Other responsibilities as assigned.
Qualifications
Bachelor’s Degree in Arts/Sciences (BA/BS) Undergraduate degree or equivalent work experience Preferred
Minimum of seven years of experience in an operations management or engagement management role. Required
Familiarity of call flows, can interpret network designs, basic Cisco routing, switching and hosted collaboration
Possess strong organization skills.
Must have the ability to develop and execute efficient and repeatable business processes.
Excellent communication skill, both written and oral.
Comfortable, poised, and affable with engineering, senior level executives, including NWN management.
Proficiency in Service Now Product Suite.
Vendor Management
ITIL Foundation Certification Preferred
PMP Preferred
Remote: Job duties are performed from the employee’s home home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.
Requires Travel - Yes
Requires Overtime - Yes
At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!
All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.
NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.
NWN delivers AI-powered technology solutions for the modern workplace. Our expertise in cloud transformation, intelligent infrastructure, cybersecurity, managed devices, visual collaboration, and cloud communications, leverages 30+ years of engineering strategic outcomes for over 5000 organizations.
Offices: 111 Huntington Ave, Boston, Massachusetts 02116, US · 4802 N. Sam Houston Parkway W. Suite 500, Houston, TX 77086, US · 9745 Business Park Drive, Suite A, Sacramento, CA 95827-1704, US · 860 Aviation Parkway, Suite 1000, Morrisville, NC 27560, US · 130 Gaither Drive, Suite 100, Mt. Laurel, NJ 08054, US
Cloud ComputingData Center & Networking SolutionsCustom Application DevelopmentIT Staffing ServicesManaged ServicesSupport and ServicesLeading Technology PartnershipsExpert AssessmentsProfessional ServicesMobility
Based on 2570 listings with disclosed salaries, most technology jobs in Austin, TX pay between $79k–$225k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Austin, TX right now?
There are currently 4,652 open technology positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Austin, TX?
Companies currently hiring include Amazon, Applied Materials, Fluidstack, AMD, Apple, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Austin, TX?
Yes — 1904 of the 4652 open technology positions offer remote or hybrid work (549 remote, 1355 hybrid).
How do I apply for Technology jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.