Hyderabad, Telangana, India · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Customer service, Quality assurance, Auditing, Communication, Active listening
Hyderabad, Telangana, India · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Revenue cycle management, Accounts receivable, Denial management, Medical coding, Billing guidelines
Hyderabad, Telangana, India · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: US Healthcare RCM, Revenue cycle management, Verbal communication, Active listening, Negotiation
Mörsdorf, Rhineland-Palatinate, Germany · On-site
Wer wir sind ÜBER ENOVIS™ Enovis Corporation (NYSE: ENOV) ist ein innovationsgetriebenes Wachstumsunternehmen der Medizintechnik, das sich der Entwicklung klinisch differenzierter Lösungen verschrieben hat, die messbar b…
Skills: Process engineering, Ceramic manufacturing, Press molding, Production optimization, Technical availability
Fort Worth, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Forklift Operation, Warehouse Operations, RF Scanning, Inventory Management, Loading and Unloading
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Product Management, Product Strategy, Medical Device Marketing, Strategic Planning, Cross-functional Leadership
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: User Experience Design, Interaction Design, User Research, Usability Testing, Workflow Analysis
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Technical Leadership, Systems Engineering, Medical Device Development, Mechatronics, Software Engineering
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Project Management, New Product Development, Cross-functional Leadership, Risk Mitigation, Business Analysis
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Technical Leadership, Systems Engineering, Medical Device Development, Mechatronics, Software Engineering
Fort Worth, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Forklift operation, RF scanning, Warehouse operations, Inventory management, Loading and unloading
Fort Worth, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Forklift Operation, Order Picking, RF Scanning, Inventory Management, Warehouse Operations
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Product Management, Product Strategy, Medical Device Marketing, Strategic Planning, Cross-functional Leadership
Tijuana, Baja California, Mexico · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Fixed Asset Management, Asset Verification, Inventory Management, Microsoft Excel, Adobe
Dallas, Texas, United States · Remote OK
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Compliance management, Regulatory compliance, Contract lifecycle management, Risk management, Audit coordination
United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Product Management, Medical Device Marketing, Upstream Product Development, Market Research, Competitive Analysis
Austin, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Quality Assurance, Medical Device Regulations, Design Controls, Risk Management, ISO 13485
Fort Worth, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Data entry, Inventory management, Warehouse operations, Material handling, Safety compliance
Fort Worth, Texas, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Order Picking, Scanning, Staging, Order Accuracy, Quality Standards
Livermore, California, United States · On-site
Who We Are ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outco…
Skills: Patient Care, Durable Medical Equipment, Orthopedics, Athletic Training, Inventory Management
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The supervisor will conduct regular audits of customer interactions to ensure compliance with service protocols and quality benchmarks. They will also identify trends, provide coaching to team members, and collaborate with other departments to improve the overall customer experience.
Candidates must have at least 2 years of experience in customer service, quality assurance, or auditing, with prior supervisory experience preferred. A bachelor's degree in a relevant field such as Healthcare Management, B.Com, or B.Sc is required.
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.
At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients and take pride in the pursuit of scientific excellence — with the goal of transforming medical technology as we know it.
Because that’s how we change the lives of patients for the better. And that’s how we create better together. Why work at Enovis? See for yourself.
As a key member of the Revenue Cycle Management team, you will play an integral part in helping Enovis drive the medical technology industry forward by transforming patient care and improving patient outcomes.
Are you detail-oriented and results-driven? We are looking for a motivated, customer-focused individual to join our team as Supervisor-Customer Service. In this role, Supervisor-Customer Service will be responsible for evaluating and monitoring customer interactions to ensure compliance with company standards, policies, and quality benchmarks. This role helps maintain high service levels by identifying gaps, recommending improvements, and supporting training initiatives.
This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovations possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.
The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need.
Qualifications:
ABOUT ENOVIS
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate
measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.
“Creating better together”. It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale. We know that the power to create better – for our customers, our team members, and our shareholders – begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.
Our Enovis Purpose, Values and Behaviors on Vimeo
Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate
measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. Visit www.enovis.com to learn more.
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by
applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.
We’re Enovis™ – a global medical technology innovator dedicated to improving lives by developing clinically differentiated solutions that enhance patient outcomes and restore motion for life. We strive to make each day better by partnering with the brightest minds in health to advance care that is smarter, personalized, and more effective, while improving operational efficiency for surgeons and clinicians around the world. We do this through our extraordinary talent, a laser focus on innovation, strategic acquisitions, and a common culture of continuous improvement. With more than 7,000 incredible employees worldwide and an extensive range of products, services, and integrated technologies including recognized brands like DonJoy®, Aircast®, EMPOWR®, MotionMD®, SMR, Ligamys, and DynaNail®, our solutions impact the well-being of millions of patients wherever they are on their pathway to health.
Offices: Lewisville, Texas , US · Dallas, Texas, US · San Diego, CA, US · Austin, Texas, US · Bettlach, CH
We’re Enovis™ – a global medical technology innovator dedicated to improving lives by developing clinically differentiated solutions that enhance patient outcomes and restore motion for life. We strive to make each day better by partnering with the brightest minds in health to advance care that is smarter, personalized, and more effective, while improving operational efficiency for surgeons and clinicians around the world. We do this through our extraordinary talent, a laser focus on innovation, strategic acquisitions, and a common culture of continuous improvement. With more than 7,000 incredible employees worldwide and an extensive range of products, services, and integrated technologies including recognized brands like DonJoy®, Aircast®, EMPOWR®, MotionMD®, SMR, Ligamys, and DynaNail®, our solutions impact the well-being of millions of patients wherever they are on their pathway to health.
Offices: Lewisville, Texas , US · Dallas, Texas, US · San Diego, CA, US · Austin, Texas, US · Bettlach, CH
