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Own the strategy, roadmap, and execution of digital products powering client experiences and studio operations. Partner with cross-functional teams to optimize the end-to-end client journey from booking to treatment follow-up.
Requires a bachelor's degree and at least 4 years of product management experience, preferably in consumer-facing or multi-location services. Proficiency in SQL, Salesforce, and knowledge of security frameworks like HIPAA and PCI is highly desired.
Join us at Removery - the global leader in laser tattoo removal. We aim to normalize tattoo removal and empower people to feel comfortable in their skin. We provide the highest quality of service and care at every stage of our clients’ removal or fading journeys.
Removery was formed in 2019 through a merge of the four leading tattoo removal brands. Now, with more than 150 studios located in the United States, Canada, and Australia, and over 2 million successful treatments to date – we’ve raised the standard for the entire industry.
Using best-in-class innovative PicoWay® laser technology, we ensure safe and effective tattoo removal. The foundation is in place continue growing globally, as we are committed to making tattoo removal safe and accessible to as many people as we can.
Removery is looking for a Product Manager to own the strategy, roadmap, and execution of digital products that power our client experience and studio operations. Sitting within the Product & Technology organization and reporting to the Chief Systems and Digital Officer, this role sits at the intersection of client experience, operational efficiency, and enterprise systems.
You will partner closely with Marketing, Operations, and the Contact Center to define and deliver digital experiences across web, mobile, CRM, and in-studio platforms, from the moment a client books their first appointment through their full treatment journey.
This is a high-impact, hands-on role for someone who is equally comfortable writing a product requirements document, digging into data to understand user behavior, and aligning cross-functional stakeholders around a shared roadmap.
Product Strategy & Roadmap
Define and maintain a prioritized product roadmap that supports Removery's growth goals, studio expansion, and evolving client needs.
Translate business objectives set by the CSDO and Senior Leadership Team into clear product initiatives with measurable outcomes.
Balance short-term delivery with long-term platform scalability as Removery expands domestically and internationally.
Digital Client Experience
Own the end-to-end digital client journey — booking, communications, treatment follow-up, payments, and loyalty — across web, mobile, and CRM.
Identify friction points in conversion funnels and drive improvements through continuous discovery, testing, and iteration.
Ensure digital products meet high standards for usability, accessibility, reliability, and performance.
Studio & Operational Tools
Partner with Operations and studio teams to understand workflows and identify opportunities where product improvements can drive studio productivity and efficiency.
Contribute to the product thinking around in-studio technology, scheduling systems, and staff-facing tools.
Cross-Functional Collaboration
Work daily with Engineering, Design, Marketing, and Operations to move initiatives from discovery through delivery and measurement.
Serve as a clear communicator of product decisions, tradeoffs, and progress to stakeholders at all levels.
Partner with the data and analytics team to ensure products are instrumented correctly and outcomes are tracked against defined KPIs.
Vendor & Platform Coordination
Collaborate with the CSDO and technology team on product decisions involving third-party platforms (e.g., Salesforce, booking systems, payment integrations).
Provide input on build vs. buy decisions and help evaluate new tools and platforms.
Position Specifics
Bachelor’s degree in Computer Science, Business, Information Technology or related field from an accredited college or university (or equivalent professional experience); Master’s degree preferred
A minimum of 4 years of product management experience, preferably in a consumer-facing or multi-location services environment.
Demonstrated ability to own and ship products end-to-end, from discovery through launch and iteration.
Experience working with CRM, booking, or e-commerce platforms is a plus.
Familiarity with enterprise systems environments (ERP, CRM, payment systems) is helpful but not required.
In-depth knowledge of web and mobile technologies, cloud infrastructure, and data management
Experience with agile development methodologies and project management tools
Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders.
Knowledge of security & compliance frameworks such as PCI, HIPAA & NIST
Experience with Cyber Security planning, Security Roadmap, Risk Management & Incident Response
Highly skilled in Microsoft Cloud, SalesForce, and SQL
Multi-Unit experience preferred
Start-up experience preferred
Security Certification preferred (CISSP or CISM)
You will be part of a supportive and close-knit team and given the opportunity to perform purposeful work. Removery is proud to offer a competitive salary, based upon experience, in tandem with a competitive benefits package for FT associates including:
Comprehensive Medical, Dental, and Vision with HRA option, STD and LTD
50K in Life Insurance, at no cost to you! Plus, the option to purchase more.
Flexible Paid Time Off
Paid Parental Leave
Eight (8) company paid holidays
8 hours of paid volunteer time per year
401K with generous Company Match
Team Member Referral Bonus Program
Employee Assistance Program
Collaborative work environment with an amazing culture committed to diversity and inclusion.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
We are deeply committed to attracting talented team members from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, currently, we are not sponsoring any Visas.
Equal Opportunity Employer
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Laser Tattoo Removal & Fading | [email protected]
Removery is the world's leader in tattoo removal. Offering over 150 locations throughout the United States, Canada, and Australia, a dedicated expert has never been easier to find. We exist to normalize tattoo removal and empower people to feel comfortable in their skin. With over 1,000,000 treatments provided to clients across the globe, we’re continuing our mission to be the first choice for customers to remove their unwanted tattoos by the most experienced teams in accessible, safe and comfortable environments. Removery is proud to hold the world’s only Clinical Advisory Board specifically dedicated to tattoo removal, ensuring safe and effective treatments are always top of mind. Removery’s Studio teams go through 160+ hours of extensive training and use state-of-the-art PicoWay® lasers in every location. Behind each client is a unique story and reason for going through tattoo removal - that’s why our focus on providing the very best tattoo removal experience while delivering the best possible results makes Removery the world’s tattoo removal experts.
Offices: Austin, TX 78701, US
Based on 2719 listings with disclosed salaries, most technology jobs in Austin, TX pay between $79k–$224k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 4,889 open technology positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Amazon, Applied Materials, Fluidstack, AMD, Apple, among others. Browse the listings above to see every active employer.
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