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IT Operations Analyst-Mainframe Recovery 3rd Shift(GR 24)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$78k–$116k/yr
Full-time
bachelor degree
401k With Company Match, Pension Plan, Paid Vacation, Paid Holidays, Sick Time, Tuition Reimbursement
Posted 37d ago
~40 hrs/week
Responsibilities
Responsible for monitoring mainframe batch processes, performing diagnostic troubleshooting, and taking corrective actions to ensure application availability. The role also involves monitoring data center infrastructure and providing off-hours help desk support.
Requirements
Requires over 5 years of IT technical experience with extensive knowledge of mainframe tools like CICS, DB2, and JCL. A bachelor's degree in IT or Computer Science is desired.
Full job description
Requisition Summary
This position is responsible for monitoring mainframe batch processes and taking corrective action as required. The analyst conducts diagnostic troubleshooting, creates Incident Reports for next-level support and tracks incidents to ensure remediation and prevention of recurring events. The analyst must be a self-driven problem solver, and a great team player. This is a non-exempt position that may be asked to provide additional coverage on a different shift to include weekends, holidays, and overtime as necessary.
The Enterprise Command Center (ECC) also monitors the data center critical facilities infrastructure, provides video surveillance, and manages security/access to the building and computer room. An IT Operations Analyst plays a critical role on a global team that is responsible for ensuring the health and availability of PACCAR’s business critical applications
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
Division Information
PACCAR’s Information Technology Division (ITD), located in Renton, WA utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire Corporation, which has high visibility in the technology sector.
Job Functions / Responsibilities
Monitor, investigate issues and take corrective action for Mainframe Batch Processing using distributed scheduling tools, including BMC-Control-M, ISPF, JCLPLUS, FTP/SFTP, Aviva Emulators, JES2, MVS COMMANDS,
Assist with the support of cross-platform administration including WinTel, UNIX, Mainframe, AS400, Linux
Transfer technical knowledge, processes and procedures, mentor junior staff
Design and implement recovery procedures for the PACCAR IT Knowledge Base
Perform proactive measures for the improvement of operational efficiency and increase ECC incident resolution rates
Participate in or lead projects as assigned
Provide off-hours Help Desk support
Qualifications
5+ years hands-on IT technical experience
Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, REXX, JCL, RACF, FDRABR, ADRDSSU, and VTCS, CONNECT DIRECT, BMC-CTD, BMC–ISPW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS
Experience with iSeries-AS/400 Console
Familiar with Database platforms, specifically IMS, DB2, SQL and Oracle
Acute attention to detail
Team player; good customer service skills
Familiarity with Critical Incident and Problem Management processes
Experience with Diagnostic Troubleshooting
Excellent Communication skills: ability to write Technical Materials to develop Procedures, Resolutions and Documentation
Education
Undergraduate degree in IT, Computer Science or related field desired
Physical Demands
Sitting and standing for prolonged periods of time
Lifting up to 55 pounds
Team lifting large objects such as servers using lifting equipment
Possible pushing, pulling, crawling, bending, reaching, grasping, twisting, and occasional ladder use or stepstool work
PACCAR Benefits
As a U.S. PACCAR employee, you have a full range of benefit options including:
401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
This position is also eligible for a holiday gift
Additional Job Board Information
PACCAR is an E-Verify and Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $77,700 - $116,200 annually. Additionally, this role is eligible for the full range of benefit options listed above as well as a holiday gift.
PACCAR India is a subsidiary of PACCAR Inc., a global technology leader in the design, manufacture, and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services, information technology, and distributes truck parts related to its principal business.
PACCAR India is pivotal for PACCAR to:
• Deliver the highest-quality products in the industry.
• Accelerate new product development.
• Remain a global technology leader.
PACCAR India is committed to deliver quality services to PACCAR divisions worldwide, supporting the manufacturing and testing centres in North America, Australia, Europe. With its expert talent in the advanced engineering and IT applications space, PACCAR India is helping advance the technology of tomorrow’s trucks, and enabling PACCAR divisions by sharing best practices globally. By taking these practices in product and service development from PACCAR Inc., PACCAR India continues to be a centre of excellence to provide advanced software and engineering support to PACCAR globally.
Offices: 501 & 502, 5th Floor, Amar Tech Park, Balewadi, Pune, Maharashtra 411045, IN
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