McLean, Virginia, United States · On-site
$129k–$193k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Client Engagement, Relationship Management, Customer Success, Product Management, Business Strategy
Arlington, Virginia, United States · On-site
$149k–$201k/yr
Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, …
Skills: Technical Program Management, Physical Security Systems, Strategic Planning, Risk Management, Vendor Management
Fairfax County, Virginia, United States · Hybrid
$159k–$238k/yr
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-t…
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Chesapeake, Virginia, United States · On-site
$120k–$135k/yr
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. General Summary: The Manager of Vendor Governance, FinOps, Asset Management & Contract Management serves…
Skills: Vendor Governance, FinOps, IT Asset Management, Contract Management, Cloud Cost Optimization
Arlington, Virginia, United States · On-site
$121k–$266k/yr
Job Title: Infrastructure Manager - Enterprise Systems and Cloud Operations Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of T…
Skills: Network Engineering, Cloud Operations, Infrastructure Management, Firewall Management, Azure
Dulles, Virginia, United States · On-site
$62k–$129k/yr
Job Title: Field Service Representative Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 75% Typ…
Skills: Field Service Support, RF Equipment Operation, Electronic Troubleshooting, Spectrum Analyzers, Signal Generators
Arlington, Virginia, United States · On-site
$121k–$266k/yr
Job Title: Principal Network Engineering Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type…
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Sterling, Virginia, United States · On-site
$94k–$198k/yr
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Washington, District of Columbia, United States · On-site
$90k–$190k/yr
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Skills: Video/Broadcast Streaming, Data Streaming, HLS, RTMP, RTP
Chantilly, Virginia, United States · On-site
$113k–$238k/yr
Job Title: Computer Network Operator, Senior Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Tr…
Skills: Network Engineering, Cyber Operations, System Administration, Network Analysis, Technical Risk Evaluation
Arlington, Virginia, United States · On-site
$99k–$218k/yr
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Skills: IT Operations Management, Service Desk Operations, Infrastructure Management, Cloud Services, Network Operations
Herndon, Virginia, United States · On-site
$104k–$218k/yr
Job Title: Classified Systems Administrator and ISSO Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Requir…
Skills: Windows Server Administration, VMware, Hyper-V, Nutanix, Cybersecurity
Dulles, Virginia, United States · On-site
$92k–$171k/yr
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Skills: C, Python, Bash scripting, Hardware-in-the-loop (HITL), Software-in-the-loop (SITL)
Dulles, Virginia, United States · On-site
$114k–$213k/yr
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Skills: Systems Engineering, Electro-Optical Systems, Laser Systems, Sensor Performance Analysis, Requirements Analysis
Fairfax County, Virginia, United States · Hybrid
$81k–$138k/yr
Description Data Engineer Location: Reston, VA - must be able to go into the Reston based office a minimum of 1 time per week Ready to make a difference? We’re looking for an ETL / SSIS Developer who enjoys collaborating…
Skills: SQL, SSIS, Query tuning, Stored procedures, Functions
Chantilly, Virginia, United States · On-site
$211k–$316k/yr
AT&T will not hire any applicants for this position who require employer sponsorship now or in the future. AT&T is seeking a high-impact executive to serve as AVP, National Security Group — Department of Defense. This ro…
Skills: Federal Market Development, Capture Management, Strategic Account Planning, DoD Acquisition Fluency, FAR/DFARS Compliance
Chantilly, Virginia, United States · On-site
20260508-MN377-36424c-01 Active Top Secret Clearance with Poly Required Salary Range: Up to $220K (salary is commensurate with education and experience) Job Summary Looking for a full stack developer supporting a backend…
Skills: Solr, Elastic Search, Lucene, Java, Hadoop
Arlington County, Virginia, United States · On-site
$130k–$132k/yr
Come join our growing team with a 21st Century Vision! At KaylaTek, we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs, but on building and enhancing your care…
Skills: VMware, Windows Server 2022/2019, Linux (Red Hat, CentOS), STIG Hardening, Active Directory
Norfolk, Virginia, United States · On-site
$85k–$110k/yr
Mid - Systems Engineer (Wireless Engineer) (w/ active Secret) Location: Norfolk, VA Clearance: Secret Full-time, Onsite JOB DESCRIPTION Critical Solutions is currently seeking a Systems Engineer to support a federal prog…
Skills: Systems Engineering, Wireless Engineering, Network Engineering, Software Engineering, Network Operating Systems
Oklahoma City, Oklahoma, United States · Hybrid
$90k–$190k/yr
Job Title: Cybersecurity Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Contin…
Skills: Red Team, Offensive Security, Cyber Incident Response, Operating System Hardening, OSINT Data Analysis
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The Client Engagement Lead acts as the bridge between external stakeholders and internal teams to ensure client needs inform product roadmaps and strategic planning. They lead external advisory councils and develop engagement strategies to strengthen relationships with lenders, servicers, and investors.
Requires 8-10 years of experience in client engagement, relationship management, or business strategy, preferably within financial services. A bachelor's degree is required, with a proven ability to influence executive-level stakeholders and synthesize market insights.
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
The Client Engagement Lead is a key leader within the Digital division of the Multifamily line of business, responsible for strengthening relationships with lenders, servicers, investors, and other strategic industry partners. This role serves as the bridge between external stakeholders and internal business, product, technology, and operations teams. The Client Engagement Lead ensures client perspectives are represented throughout strategic planning, prioritization, roadmap development, and continuous improvement efforts. By combining market insight, customer feedback, and stakeholder engagement, this role helps ensure strategic decisions are informed by the needs of lenders, servicers, investors, and the broader Multifamily ecosystem.
We execute the Digital Transformation roadmap with a clear vision. We deliver to the Multifamily industry digital marketplace where value is unlocked for partners in the ecosystem through an end-to-end network of innovative products, exceptional experiences, and supporting services.
As a Client Engagement Lead, you will strengthen the connection between our organization and the customers we serve, ensuring our products and services evolve in alignment with market needs and customer expectations.
Lead Strategic Client Engagement: Develop and execute engagement strategies that strengthen relationships with lenders, servicers, investors, and industry partners.
Champion the Voice of the Client: Establish and maintain structured feedback mechanisms that capture customer insights, pain points, emerging needs, and market opportunities. Synthesize findings into actionable recommendations that inform business, product, and technology priorities.
Partner with Internal Business Stakeholders: Work closely with business leaders, product teams, operations, customer-facing teams, and executives to ensure client feedback is incorporated into strategic planning, product roadmaps, operational improvements, and investment decisions.
Drive Roadmap Transparency: Partner with Product and Technology teams to provide customers with clear visibility into product strategy, roadmap priorities, upcoming enhancements, and future capabilities.
Lead External Councils and Advisory Forums: Own the strategy, planning, facilitation, and continuous improvement of lender councils and forums, user groups, and other stakeholder engagement programs.
Deliver Market Intelligence: Monitor customer trends, competitive developments, and industry challenges to provide meaningful insights that inform product investment decisions and strategic priorities.
Support Product Adoption: Develop and execute communication and engagement plans that improve awareness, adoption, and satisfaction with new products, services, and capabilities.
Build Trusted Partnerships: Establish strong relationships with executive and senior leaders across customer organizations while fostering collaboration with internal stakeholders.
Measure Engagement Outcomes: Define and manage engagement metrics, customer sentiment indicators, feedback trends, and adoption measurements to evaluate program effectiveness and business impact.
Influence Product and Business Strategy: Translate customer sentiment, industry trends, and engagement insights into recommendations that help shape product strategy and business priorities.
Create Feedback-to-Action Transparency: Establish processes that demonstrate how customer feedback is evaluated, prioritized, and acted upon.
8–10 years of progressive experience in client engagement, relationship management, customer success, product management, business strategy, or a related discipline.
Demonstrated success building trusted relationships with executive-level external stakeholders.
Experience facilitating customer advisory boards, governance forums, executive briefings, workshops, or industry events.
Exceptional written, verbal, presentation, and facilitation skills.
Strong ability to synthesize customer feedback and market insights into strategic recommendations.
Experience collaborating with Product, Technology, Operations, and Business teams in a matrixed environment.
Proven ability to influence without direct authority and drive alignment across diverse stakeholder groups.
Experience within financial services, mortgage lending, servicing, investments, or digital product organizations preferred.
Bachelor’s degree required; advanced degree preferred.
Facilitates the voice of the client across the Multifamily digital ecosystem.
Serves as the strategic connection between customers, business stakeholders, product teams, and technology teams.
Leads lender, servicer, and investor engagement strategies.
Drives customer advisory councils, forums, and feedback programs.
Provides transparency into product strategy, roadmaps, and upcoming capabilities.
Ensures customer insights influence business priorities, product investments, and operational improvements.
Builds trusted partnerships that strengthen adoption, satisfaction, and long-term customer relationships.
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full timeFLSA Status:ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $129,000 - $193,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.We're on a mission to make home possible for homebuyers and renters across the U.S.
Freddie Mac is vital to a strong U.S. housing system, providing liquidity to the mortgage market under all economic conditions while ensuring the safety and soundness. As a trusted leader in housing finance, we guide the industry in meeting the needs of lenders and lowering the cost of housing for America's families. Subscribe to Newsletters, News Releases and Announcements: https://www.freddiemac.com/about/connect-with-us?utm_source=LinkedIn&utm_medium=Social&utm_campaign=Subscribers-bio-I&I
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