Dallas, Texas, United States · On-site
$105k–$157k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Loan origination, Underwriting, Instructional design, Facilitation, Business analysis
McLean, Virginia, United States · On-site
$97k–$145k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Cryptography, PKI, Data protection, Python, Bash
Dallas, Texas, United States · On-site
$138k–$206k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Identity and Access Management, ITIL Service Management, Incident Management, Problem Management, Change Management
McLean, Virginia, United States · On-site
$130k–$196k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Unix Administration, Ansible, Docker, Bash scripting, CI/CD
Dallas, Texas, United States · On-site
$126k–$190k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: PKI, Cryptography, Data encryption, SaaS security, Cloud security
Irvine, California, United States · Remote OK
$114k–$170k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Multifamily appraisal, Commercial real estate valuation, Risk management, Strategic consulting, Vendor management
McLean, Virginia, United States · On-site
$63k–$95k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Business analysis, Data analytics, Process improvement, Microsoft Office, PowerPoint
McLean, Virginia, United States · On-site
$212k–$318k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Business management, Strategic planning, Operational leadership, Program execution, Governance
McLean, Virginia, United States · On-site
$67k–$101k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Information Technology, Information Systems, Business Information Technology, Technology Analysis, Risk Management
McLean, Virginia, United States · Hybrid
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Predictive modeling, Statistics, Mathematical programming, Optimization, Machine learning
McLean, Virginia, United States · Hybrid
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Control-M, Software Development Life Cycle, Python, API, REST API
Dallas, Texas, United States · On-site
$138k–$206k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: SQL, PostgreSQL, SQL Server, Snowflake, Informatica Intelligent Cloud Services
McLean, Virginia, United States · On-site
$111k–$167k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Model Risk Governance, AI Risk Management, Operational Risk Management, Technology Risk Management, COSO Framework
McLean, Virginia, United States · On-site
$136k–$204k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Model Risk Governance, AI Risk Management, Operational Risk Management, Technology Risk Management, Process Automation
McLean, Virginia, United States · On-site
$129k–$193k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Full Stack Development, React, JavaScript, Python, Java
McLean, Virginia, United States · On-site
$144k–$216k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Credit risk modeling, Collateral modeling, Python, R, C++
McLean, Virginia, United States · On-site
$184k–$276k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Credit policy, Mortgage product strategy, Underwriting, Risk management, Strategic thinking
McLean, Virginia, United States · On-site
$108k–$152k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Project Management, Program Management, AI Tool Adoption, Change Management, Stakeholder Management
McLean, Virginia, United States · On-site
$133k–$199k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Data analytics, SQL, SAS, R, Python
McLean, Virginia, United States · On-site
$63k–$95k/yr
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the count…
Skills: Statistical analysis, Quantitative modeling, Data analytics, Data governance, User stories
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The Senior Instructor will facilitate origination and underwriting training while leading the end-to-end development of curriculum and learning solutions. They will also analyze operational data to measure program effectiveness and provide actionable insights to support business goals.
Candidates must be recognized subject matter experts in loan origination and underwriting with at least 10 years of relevant experience. A bachelor's degree is required, along with proven skills in instructional design, business analysis, and facilitation.
At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Are you someone looking to further your career in the mortgage industry? Do you know the origination & underwriting process in-depth? Can you develop training strategies and translate them into tactics that result in delighted clients? If so, apply to join Freddie Mac’s Client Education Services department as a Mortgage Training Senior Instructor who engages with our clients, Sales team and other internal business stakeholders.
The Client Education Services team designs, develops and delivers client-centric learning solutions across the Single-Family business. Our team leverages business expertise, innovative techniques and technology to create easy-to-access learning solutions that make it easier for clients to do business with Freddie Mac.
In this position, you will facilitate, develop, and execute business-oriented learning solutions that support Freddie Mac's Single-Family business goals. You will leverage your instructional design, business analysis, project management, and reporting skills to identify learning opportunities, measure program effectiveness, and provide actionable insights that enhance client and business outcomes.
Your daily responsibilities will include:
Facilitating a variety of origination & underwriting training classes
Serving as a subject matter expert (SME) in origination & underwriting policy, process and mortgage technology tools
Leading the end-to-end development of training curriculum for a variety of origination policies and products, as well as Freddie Mac technology tools
Creating, managing and executing project plans
Utilizing consultative and business analytical skills to perform needs and/or gap analysis resulting in training and education plans to meet client needs and support Freddie Mac’s business goals
Creating, maintaining and analyzing operational, project and learning-related reports and dashboards to support business planning, resource management and decision-making
Collecting, analyzing and presenting data to identify trends, measure training effectiveness, monitor learning adoption and communicate results to stakeholders
Authoring learning content for different delivery methods, including webinar and in-person presentations, user guides/training manuals, job aids, and tutorials
Editing materials for clarity, consistency and instructional soundness while continually looking for ways to improve them
Partnering with Sales and other internal business partners to lead development and execution of customized client training solutions
Leveraging learning industry trends to deliver innovative and positive learning experiences
Recognized Subject Matter Expert in loan origination and underwriting
Experienced facilitator for small to large participant groups via distance learning platforms and in-person
Proven experience with instructional design/learning experience design for complex topics
Strong business analysis, reporting and writing skills
Ability to build and manage business partner and client relationships
Demonstrated experience analyzing data and translating findings into meaningful business insights and recommendations
Experience creating reports, dashboards and visualizations to support business planning and decision-making
Demonstrated problem-solving skills and detail orientation
Ability to work independently and with a collaborative team
Proficiency with switching between projects and prioritizing competing priorities
Ability to comprehend complex client inquiries in high-pressure situations and deliver accurate responses aligned with corporate policies
Bachelor’s degree with 10+ years of relevant experience
Keys to Success in this Role:
Expert facilitation skills
Ability to analyze business processes, systems, policies and changes and translate that analysis into learning solutions
Ability to combine business knowledge, reporting capabilities and analytical thinking to identify trends, communicate insights and support strategic decision-making
Nimbleness and ability to work on multiple projects simultaneously
Ability to keep up to date with a rapidly changing business environment
Collaborative and execution-oriented mindset
Be self-directed
Proficiency with Microsoft PowerPoint, Excel, Word and Adobe Acrobat, with familiarity of eLearning development tools and technologies utilized in modern learning environments
Sense of humor!
Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.
Time-type:Full timeFLSA Status:ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $105,000 - $157,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.We're on a mission to make home possible for homebuyers and renters across the U.S.
Freddie Mac is vital to a strong U.S. housing system, providing liquidity to the mortgage market under all economic conditions while ensuring the safety and soundness. As a trusted leader in housing finance, we guide the industry in meeting the needs of lenders and lowering the cost of housing for America's families. Subscribe to Newsletters, News Releases and Announcements: https://www.freddiemac.com/about/connect-with-us?utm_source=LinkedIn&utm_medium=Social&utm_campaign=Subscribers-bio-I&I
Offices: 8200 Jones Branch Drive, McLean, VA 22102-3110, US · 444 South Flower Street, 44th Floor, Los Angeles, CA 90071, US · 71 S Wacker Dr, 10th floor, Chicago, Illinois 60606, US · 5000 Plano Pkwy, Carrollton, Texas 75010, US · 2300 Windy Ridge Parkway SE, Suite 200 North Tower, Atlanta, Georgia 30339, US
We're on a mission to make home possible for homebuyers and renters across the U.S.
Freddie Mac is vital to a strong U.S. housing system, providing liquidity to the mortgage market under all economic conditions while ensuring the safety and soundness. As a trusted leader in housing finance, we guide the industry in meeting the needs of lenders and lowering the cost of housing for America's families. Subscribe to Newsletters, News Releases and Announcements: https://www.freddiemac.com/about/connect-with-us?utm_source=LinkedIn&utm_medium=Social&utm_campaign=Subscribers-bio-I&I
Offices: 8200 Jones Branch Drive, McLean, VA 22102-3110, US · 444 South Flower Street, 44th Floor, Los Angeles, CA 90071, US · 71 S Wacker Dr, 10th floor, Chicago, Illinois 60606, US · 5000 Plano Pkwy, Carrollton, Texas 75010, US · 2300 Windy Ridge Parkway SE, Suite 200 North Tower, Atlanta, Georgia 30339, US
