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NBCUniversal
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Full-time
401(k) With Company Participation, Health Insurance, Dental Insurance, Vision Insurance, Flexible Scheduling, Training & Leadership Development Programs
Posted 21d ago
~40 hrs/week
Responsibilities
Lead daily resort operations by managing front-of-house and back-of-house teams to ensure a luxury guest experience. Oversee pet health, safety, and feeding while driving sales through inquiries and tours.
Requirements
Requires prior supervisory experience and a valid driver's license, with a preference for a background in pet care or boarding. Candidates must have flexible availability, including weekends and holidays, and strong leadership skills.
Full job description
Supervisor LPHI | K9 Resorts
FLSA: Full-Time Hourly Non-Exempt
At K9 Resorts, we deliver a luxury experience for dogs and peace of mind for their owners. Our award-winning pet care resorts set the standard in boarding, daycare, and grooming—and we’re looking for a strong Supervisor to help lead our team and operations to the next level.
What You’ll Do
As a Supervisor, you’ll be a key leader in the resort—supporting daily operations, developing team members, and ensuring a seamless, 5-star experience for every guest.
Leadership & Operations:
Serve as a key holder and Manager on Duty (MOD) when needed
Lead, coach, and support front-of-house and back-of-house teams
Ensure team accountability, performance, and adherence to company standards
Assist with scheduling, staffing, and daily operational execution
Maintain a clean, safe, and organized facility aligned with brand standards
Customer Experience & Sales:
Deliver and model 5-Star customer service at every interaction
Drive sales by converting inquiries, tours, and walk-ins into enrollments
Promote services and packages tailored to each pet parent’s needs
Lead by example in communication, hospitality, and professionalism
Represent the brand at community and marketing events
Pet Care & Team Support:
Oversee feeding, medication, and daycare operations
Monitor pet health, safety, and behavior, escalating concerns as needed
Support team members in all areas of the resort—jumping in wherever needed
Ensure proper execution of daily checklists and operational procedures
What We’re Looking For
Prior supervisory or management experience required
Background in pet care, daycare, boarding, or similar environment preferred
Strong leadership, coaching, and communication skills
Sales-oriented mindset with a proactive, “lead from the front” approach
Ability to multitask and thrive in a fast-paced environment
High emotional intelligence and professionalism
Valid driver’s license
Weekend, holiday, and flexible availability required
What You’ll Get
We invest in our leaders so they can invest in their teams:
401(k) with company participation
Health, dental, and vision benefits
Flexible scheduling
Training & leadership development programs
Employee discounts and perks
Why K9 Resorts?
This is more than a job—it’s a leadership opportunity in a growing, high-energy environment where people, pets, and performance matter. If you’re ready to lead a team, drive results, and create exceptional experiences, this is your role.
Apply today and step into leadership in luxury pet care!
Related keywords
Pet CareLuxury Pet ResortBoardingDaycareGroomingManager On DutyStaffingCustomer ExperienceSalesHospitalityPet HealthOperational ProceduresTeam Accountability
How many Sports & Recreation jobs are open in Stamford, CT right now?
There are currently 136 open sports & recreation positions in Stamford, CT listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Stamford, CT?
Companies currently hiring include GYMGUYZ Westchester, NBCUniversal, TKO, Versant, WWE, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Stamford, CT?
Yes — 37 of the 136 open sports & recreation positions offer remote or hybrid work (1 remote, 36 hybrid).
How do I apply for Sports & Recreation jobs in Stamford, CT?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.