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The Event Captain is responsible for delivering premium guest experiences through food and beverage service and the leadership of on-site event execution. This includes managing event timelines, coordinating staff, and maintaining the cleanliness and readiness of golf simulators and event spaces.
Requirements
Candidates must have prior experience in managing or coordinating events and the ability to work flexible hours, including nights and weekends. Strong communication skills and the ability to lift up to 50 lbs are required, while a passion for golf is strongly encouraged.
Full job description
Description
Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.
The Event Captain at Five Iron Golf is responsible for delivering exceptional service and ensuring a memorable experience for guests, both during everyday operations and special events. This role involves food and beverage service, maintaining a clean and well-stocked bar, and leading the execution of events to create a fun and premium atmosphere.
Responsibilities include but are not limited to the following:
Deliver exceptional service to guests, ensuring a fun and enjoyable experience at Five Iron Golf.
Maintain extensive knowledge of food and beverage offerings; present menus, answer questions, make recommendations, and use upselling techniques.
Serve food and beverages in a timely and courteous manner.
Use point-of-sale terminals to enter orders and process payments accurately.
Manage inventory and order supplies to ensure the bar is well-stocked.
Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready.
Develop fresh ideas for specials, cocktails, and promotions.
Take pride in ensuring guests' enjoyment by actively checking in with them during their visit and promptly addressing any concerns.
Maintain up-to-date knowledge of technology, products, and promotions.
Follow health and safety regulations regarding food handling, alcohol service, and cleanliness.
Verify guests' legal drinking age.
Assist with closing duties as needed.
Provide an elevated event experience by leading on-site execution, including guest greetings, space preparation, issue resolution, and financial closing.
Ensure positive customer experiences and successful delivery of contracted services for events.
Manage simulators and event spaces according to contract requirements.
Oversee event timelines to ensure organized and timely activities.
Train and coordinate with staff in various roles to provide a premium event experience.
Collaborate with kitchen staff to ensure food meets customer expectations.
Purchase and manage event-related inventory.
Support the Event Sales Manager with administrative tasks.
Attend weekly meetings to review banquet event orders.
Provide feedback to the Sales team to enhance return business.
Collaborate with stakeholders to create additional events and experiences for Five Iron customers.
Contribute ideas for improving event experiences and increasing revenue.
Required Qualifications:
Prior experience in managing and/or coordinating events.
Server, bar, and/or hospitality experience encouraged but NOT required.
Passion for golf and an understanding of the game’s rules are strongly encouraged.
Strong verbal and written communication skills.
A customer-centric approach with the ability to upsell.
Ability to collaborate with diverse teams and work in a fast-paced environment.
Exceptional organizational skills.
Ability to work flexible hours, including nights and weekends.
Ability to lift up to 50 lbs.
Ability to obtain proper licensing and certifications for the location.
Meet state minimum age to bartend.
Benefits (applies to full-time employees):
Health, Dental, and Vision insurance
Short-Term Disability
Accident and Critical Illness Insurance
401(k)*
Meals while working are included for free
Pay: $10/hr + Tips
Job Type: Full time, non-exempt
Schedule: Nights and weekends required
Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.
Related keywords
Indoor GolfEvent ManagementHospitalityBanquet Event OrdersAlcohol ServiceCustomer ExperienceUpsellingInventory ControlHealth and Safety RegulationsEvent Sales Support
An urban indoor golf experience using technology and unique design to make golf accessible, fun, and inclusive.
Industry
Entertainment Providers
Company size
1,001-5,000 employees
Founded
2017
Headquarters
New York, New York
LinkedIn followers
14,818
Total funding
$134M
Our story begins in early 2015 with Mike Doyle teaching simulator lessons in the back of a men’s clothing store in midtown Manhattan. As the demand for Mike’s lessons grew, Mike and student Jared Solomon started dreaming about an indoor facility where Mike could teach more lessons and golfers could work to improve their game — all while flipping standard golf culture on its head and appealing to everyone.
With Mike and Jared clueless as to how to actually execute their grand idea, the final two co-founders, summer camp friends Nora Dunnan and Katherine Solomon (also Jared’s wife) entered the scene. With Nora operating the ship and Katherine navigating through some early legal storms, Five Iron Golf was launched and open for business in mid-2017.
Five Iron has quickly re-shaped urban golf culture and has expanded from Manhattan to Chicago, Baltimore, and Philadelphia, growing from Mike’s original lesson crew to a re-imagined, high-tech, inclusive urban golf experience for golfers and non-golfers alike. Five Iron is for everyone.
For the serious golfer, Five Iron hosts best-in-class simulators, Trackman lesson studios, access to teaching professionals, practice time, leagues, club storage, showers, top-of-the-line clubs that are free to use during your booking, and in-house club fitting services.
For the less-than-serious golfer (and let’s be honest, most of the serious golfers too), Five Iron’s locations offer flexible event spaces, full bar service, fantastic food menus, games like ping pong, shuffleboard, pool, widescreen TVs, regular women’s events, a junior program, and much more.
Offices: 883 Avenue of the Americas, Floor 3, New York, New York 10001, US · 138 5th Ave, 4th Floor, New York, NY 10011, US · 22 Stone Street, New York, New York 10004, US · 2116 Chestnut St, Philadelphia, Pennsylvania 19103, US · 609 N Dearborn St, Chicago, Illinois 60654, US
How many Sports & Recreation jobs are open in Atlanta, GA right now?
There are currently 194 open sports & recreation positions in Atlanta, GA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Atlanta, GA?
Companies currently hiring include PrizePicks, YMCA of Metropolitan Atlanta, Life Time Inc., AMB Sports and Entertainment, U.S. Soccer Federation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Atlanta, GA?
Yes — 36 of the 194 open sports & recreation positions offer remote or hybrid work (14 remote, 22 hybrid).
How do I apply for Sports & Recreation jobs in Atlanta, GA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.