Chicago, Illinois, United States · On-site
$17/hr–$20/hr
First Ascent Climbing & Fitness is on a mission to share our love of climbing with everyone, connect people through movement, and create welcoming, uplifting spaces that strengthen minds, bodies, and communities. We are …
Skills: Customer service, Communication, Problem-solving, Multitasking, Teamwork
Chicago, Illinois, United States · On-site
School Athletic Director (ESP) Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to…
Skills: Athletic administration, Budget management, Staff supervision, Compliance management, Scheduling
Chicago, Illinois, United States · On-site
Pay: $22.00 plus tips We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554325. The advertised program is an AI recruiting assistant that helps you a…
Skills: Guest Service, Attention To Detail, Inventory Management, Basic Math, Communication
Chicago, Illinois, United States · On-site
Pay: $18.00 plus tips We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554356. The advertised program is an AI recruiting assistant that helps you a…
Skills: Food Delivery, Beverage Service, Sanitation Standards, Inventory Stocking, Guest Service
Chicago, Illinois, United States · On-site
Pay: $21.55 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554540. The advertised program is an AI recruiting assistant that helps you apply to jo…
Skills: Sanitation, Equipment operation, Food safety, Problem-solving, Basic math
Chicago, Illinois, United States · On-site
Pay: $18.88 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554535. The advertised program is an AI recruiting assistant that helps you apply to jo…
Skills: Inventory Management, Food Storage, Sanitation, HACCP Guidelines, Stock Rotation
Chicago, Illinois, United States · On-site
Pay: $22.00 plus tips We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554325. The advertised program is an AI recruiting assistant that helps you a…
Skills: Guest service, Attention to detail, Communication, Basic math, Inventory management
Chicago, Illinois, United States · On-site
Pay: $21.55 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554540. The advertised program is an AI recruiting assistant that helps you apply to jo…
Skills: Sanitation, Equipment Operation, Food Safety, Organization, Problem Solving
Chicago, Illinois, United States · On-site
Pay: $18.00 plus tips We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554356. The advertised program is an AI recruiting assistant that helps you a…
Skills: Communication, Math, Problem-solving, Food service, Beverage service
Chicago, Illinois, United States · On-site
$18/hr–$20/hr
Pay Range: $18.00 to $20.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554524. The advertised program is an AI recruiting assistant that helps…
Skills: Food Preparation, Food Safety, Sanitation Procedures, FIFO Rotation, Kitchen Equipment Operation
Chicago, Illinois, United States · On-site
$30/hr–$65/hr
Description Be fit. Change lives. Have fun. Make an impact. At Orangetheory Fitness, we don’t just lead workouts — we ignite personal transformation. Our Group Fitness Coaches bring energy, empathy, and expertise to ever…
Skills: Group Fitness Coaching, Personal Training, Exercise Technique, Body Mechanics, Physiology
Chicago, Illinois, United States · On-site
$30/hr–$65/hr
Description Be fit. Change lives. Have fun. Make an impact. At Orangetheory Fitness, we don’t just lead workouts — we ignite personal transformation. Our Group Fitness Coaches bring energy, empathy, and expertise to ever…
Skills: Group Fitness Coaching, Personal Training, Exercise Technique, Body Mechanics, Physiology
Chicago, Illinois, United States · On-site
$17/hr
Job DetailsLevel: EntryJob Location: Washington Square Fitness LLC - Chicago, IL 60639Position Type: Full TimeEducation Level: NoneSalary Range: $17.05 - $17.05 HourlyTravel Percentage: NoneJob Shift: See Job Description…
Skills: Customer Service, Communication, Problem Solving, Cleaning, Sanitization
Chicago, Illinois, United States · On-site
JOB DESCRIPTION: Kinema Fitness is a premium fitness center operator that provides on-site wellness solutions to corporate facilities across the country. We pride ourselves on creating an absolutely incredible atmosphere…
Skills: Personal Training, Customer Service, Member Engagement, Program Innovation, Performance Coaching
Chicago, Illinois, United States · On-site
$55k–$80k/yr
Background Location: Chicago, IL (303 E Wacker Dr., Suite 2200) Type: Full-time, permanent position Division: Partnerships & Experiences Reports to: SVP – Partnerships & Experiences Overview Intersport is an award-winnin…
Skills: Partnership marketing, Experiential marketing, Client management, Project management, Strategic planning
Chicago, Illinois, United States · On-site
<ul><li dir="ltr">Type: Temporary / Seasonal</li><li dir="ltr">Supervisor: Athletics Director</li><li dir="ltr">Location: Chicago, IL, on-site</li><li dir="ltr">Starting Date: August 24, 2026</li></ul><p><strong> </stron…
Skills: Coaching, Volleyball, Youth sports, Team leadership, Communication
Chicago, Illinois, United States · On-site
Make a Difference in your Community - the Lake View YMCA is hiring a full-time School Aged Program Manager! The School Aged Program Manager is responsible for managing the daily operations of all school aged and youth en…
Skills: Program management, Team leadership, Budgeting, Staff supervision, Customer service
Chicago, Illinois, United States · On-site
School Athletic Director (ESP) Chicago Public Schools (CPS) is a district on the rise, serving over 325,000 students in 500+ schools and employing over 45,000 people, most of them teachers. CPS has set ambitious goals to…
Skills: Athletic administration, Budget management, Staff supervision, Facility management, Compliance
Chicago, Illinois, United States · On-site
Position: Bar Back Department: DraftKings Wrigley Field Reports To: General Manager Pay Rate: $12.96/hr + tips The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message…
Skills: Inventory Replenishment, Bar Setup, Cleaning And Sanitation, Beverage Preparation, Bussing Tables
Chicago, Illinois, United States · On-site
$85k–$95k/yr
Salary: 85000 - 95000 / year Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An e…
Skills: Payroll Management, Labor Compliance, Union Contract Interpretation, Timekeeping Systems, Risk Management
Chicago, Illinois, United States • On-site
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The Hospitality Staff member provides a welcoming environment for gym guests, manages check-ins, and guides newcomers through safety procedures. They also handle transactions, maintain facility cleanliness, and address member concerns to ensure a positive experience.
Candidates must have at least two years of customer service experience and strong communication skills. A high school diploma or GED is preferred, along with an enthusiasm for climbing and fitness.
First Ascent Climbing & Fitness is on a mission to share our love of climbing with everyone, connect people through movement, and create welcoming, uplifting spaces that strengthen minds, bodies, and communities. We are looking to grow our Hospitality Staff team with proactive, friendly, and psyched individuals who will help us continually get better at what we do as we discover how to best serve our members and guests.
As a member of the Hospitality Staff team, you provide the welcome and support that makes newcomers and regulars alike feel at home in the gym and set up for success each visit. We will look to you to help us deliver a fantastic experience, guide people along their climbing journey with care, make it right when we miss the mark, keep the gym clean and organized, work collaboratively alongside other staff—and have a blast along the way.
KEY RESPONSIBILITIES
Greet and engage members and guests throughout their visit, delivering friendly, attentive service.
Guide first-time guests through waivers, visit options, orientations, gear setup, and safety checks.
Listen for each guest’s goals and recommend memberships, classes, programs, events, or other next steps to help them grow as a climber and connect with the FA community.
Process passes, memberships, and retail transactions accurately using our CRM system.
Answer questions about pricing, programs, policies, and climbing equipment, following up when you don’t know an answer to ensure guests receive accurate information.
Review and respond to staff communications (Slack, email, and updates from leaders) to stay informed about programs, events, policy updates, and gym-wide initiatives.
Address member/guest concerns or complaints with empathy, seeking to make it right in the moment when possible and escalating to a gym leader when needed.
Enforce gym policies, communicating them with members and guests in a friendly yet firm tone.
Follow FA’s incident response procedures, using calm and empathetic communication and de-escalation techniques when challenging situations arise. Complete accurate incident reports and notify gym leaders promptly.
Maintain clean, organized, and welcoming customer-facing spaces.
Pitch in with other tasks as needed to keep the facility operating smoothly.
Collaborate with teammates, support new staff when appropriate, and contribute to a positive team culture.
Stay curious, seek feedback and growth, and help improve the member and guest experience.
Responsibilities may change over time as we discover how to best serve our members and guests.
JOB DETAILS
Hourly, part time position
Minimum shift commitment of two shifts/week, with one on the weekend
Free membership, pro deals and discounts, and ongoing professional development
Opportunities to apply for opportunities as an adult instructor, youth instructor, group event leader or gym guide for a higher pay rate.
WHAT WE’RE LOOKING FOR
Minimum 2 years of customer service experience
High school diploma/general education degree (GED) preferred
Strong communication, problem-solving, and multitasking skills
Friendly, adaptable, and team-oriented approach
Enthusiasm for climbing, fitness, and community-building
Comfort using computer systems and standard office software
PHYSICAL REQUIREMENTS & ENVIRONMENT
Ability to stand and move throughout the facility for extended periods
Ability to lift up to 50 lbs and perform physical tasks including bending, reaching, and climbing
Ability able to concentrate through distraction and communicate effectively
Indoor, climate-controlled environment with moderate to loud noise levels
EEO STATEMENT
First Ascent is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. First Ascent does not unlawfully discriminate on the basis of race, color, sex, religion, age, national origin, ancestry, marital status, protective order status, military status, sexual orientation, citizenship status, genetic information, ancestry, pregnancy or any other characteristic protected by applicable federal, state or local law. First Ascent prohibits harassment of any individual on any of the protected characteristics listed above.
ABOUT FIRST ASCENT CLIMBING & FITNESS
Since 2015, First Ascent Climbing & Fitness has been sharing our love of climbing, yoga and fitness with everyone that walks through our doors. With 8 gyms in the First Ascent family, we’re excited to keep serving and growing the climbing community, one climber at a time.
Learn more about us at faclimbing.com/about.
First Ascent Climbing & Fitness -- Chicagoland's premier indoor rock climbing, yoga, and fitness centers.
Offices: 3516 North Spaulding Avenue, Chicago, IL 60618, US · 4718 North Broadway, Chicago, IL 60640, US · 2950 W Grand Ave, Chicago, IL 60622, US · 108 N State St, Chicago, Illinois 60602, US
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