Reston, Virginia, United States · Hybrid
We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is,…
Skills: Customer Success Management, Account Management, B2B Software Consulting, Renewal Management, Upselling
Reston, Virginia, United States · Hybrid
We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is,…
Skills: Enterprise Software Implementation, Project Management, Cloud Deployment, On-premises Deployment, Air-gapped Environment Configuration
Reston, Virginia, United States · Remote OK
$180k–$200k/yr
POSITION TITLE: Director, Strategic Solutions CLEARANCE REQUIRED: N/A LOCATION: Remote ABOUT US: At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact…
Skills: Technical Pre-Sales Strategy, ServiceNow Solution Design, Strategic Account Management, Solution Architecture, Team Leadership
Reston, Virginia, United States · Remote OK
$130k–$210k/yr
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, o…
Skills: Sales Engineering, Cybersecurity, Network Security, Secure Service Edge, SASE
Reston, Virginia, United States · Remote OK
$90k–$152k/yr
Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. ICF is seeking a Senior Product Own…
Skills: Product Ownership, ServiceNow, Agile Delivery, Roadmap Development, Backlog Prioritization
Reston, Virginia, United States · Hybrid
$56k–$95k/yr
Junior Technical Business Analyst Location: D.C., Maryland, Virginia Hybrid or Remote (if remote must be able to come in to the Reston, VA office as needed) Are you ready to make a difference? ICF is seeking a Junior Tec…
Skills: Requirements Gathering, Software Development Life Cycle, Business Intelligence, Testing, MS Excel
Reston, Virginia, United States · Remote OK
$99k–$168k/yr
ICF is seeking a Senior Scrum Master / Business Analyst to support a complex federal ServiceNow program with multiple workstreams and a fast-moving Agile delivery cadence. This role blends strong Scrum Master leadership …
Skills: Scrum Master Leadership, Business Analysis, Agile Ceremonies, Requirements Elicitation, User Story Documentation
Reston, Virginia, United States · Hybrid
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers a…
Skills: Golang, Python, SQL, Clickhouse, Snowflake
Reston, Virginia, United States · Hybrid
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers a…
Skills: C++, Linux, Kubernetes, Docker, Terraform
Reston, Virginia, United States · Hybrid
$124k–$222k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Software Development, SRE, Distributed Systems, Public Cloud Infrastructure, Observability
Reston, Virginia, United States · On-site
$157k–$220k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Spacecraft Operations, Mission Planning, Technical Leadership, ConOps Development, Python
Reston, Virginia, United States · On-site
$198k–$277k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Flight Dynamics, Software Architecture, AWS Cloud, Java, Python
Reston, Virginia, United States · Hybrid
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers a…
Skills: Go, React, TypeScript, JavaScript, HTML
Reston, Virginia, United States · On-site
$231k–$323k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Software Architecture, C/C++, Python, DoDAF, UML
Reston, Virginia, United States · Hybrid
$133k–$238k/yr
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Python, Ruby, GoLang, Java, CloudFormation
Reston, Virginia, United States · Remote OK
$144k–$245k/yr
ICF’s Technology Ecosystem Alliances and Practices team is seeking a growth-oriented Senior Appian Practice Solution Architect to support practice-wide pre-sales, solutioning, delivery advisory, and technology alliance i…
Skills: Appian Solution Architecture, Pre-sales, Federal Consulting, Technical Solutioning, Proof of Concept Development
Reston, Virginia, United States · On-site
$157k–$220k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Ground Systems Engineering, Network Protocol Security, System Integration, Requirements Management, Cyber Security Architecture
Reston, Virginia, United States · On-site
$157k–$220k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: Mission Planning, Orbital Mechanics, Spacecraft Operations, Python, Systems Engineering
Reston, Virginia, United States · On-site
$195k–$235k/yr
Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and …
Skills: Ground Systems Architecture, System Integration, COMSEC, RED/BLACK Network Design, Kubernetes
Reston, Virginia, United States · Hybrid
$90k–$122k/yr
Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system…
Skills: C, C++, Rust, Python, Linux
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The role manages the post-sale relationship for enterprise accounts, focusing on adoption, retention, and revenue expansion. It involves delivering billable advisory engagements and conducting structured quarterly business reviews with senior stakeholders.
Requires five or more years of experience in enterprise B2B software customer success or consulting with a proven track record of meeting retention targets. Candidates must possess strong commercial acumen and the ability to communicate complex ideas to executive-level audiences.
We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. Nuix is one of the greatest comeback Technology success stories in Australia, and we're making massive waves each day. Nuix is, and will be, a pioneer in the Australian Technology space, and we're carrying the torch on what "good" looks like.
This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. Our impact extends outside of our 9-5, and our place in society isn't always defined by corporate metrics. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.
We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.
The Customer Success Manager (Platform) is Nuix's primary post-sale relationship owner across an assigned portfolio of enterprise accounts. From the point of contract close, this role holds accountability for adoption, value realisation, retention and expansion — coordinating with implementation and professional services teams as the engagement matures, and acting as the consistent point of continuity for the customer throughout their Nuix lifecycle.
This is a commercially oriented, individually delivered role that balances relationship depth with revenue outcomes. The successful candidate will bring a consultative approach to enterprise accounts operating in data-intensive, compliance-driven or investigative environments, and will be comfortable managing a portfolio that spans both relationship stewardship and billable advisory engagement.
This position will be based in our Reston office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Reston office for the remaining days of the week.
We're excited to be hiring multiple team members for this role, creating several opportunities for qualified candidates to join our growing organization.
• Own the post-sale relationship for an assigned portfolio of enterprise accounts from contract close through renewal. Serve as the single point of continuity across the customer lifecycle, coordinating internal handovers from sales and professional services with precision.
• Deliver billable advisory engagements that drive measurable product adoption and customer outcomes. Maintain a 50% billability target by scoping and executing paid services that create demonstrable value against each customer's defined success criteria.
• Execute a disciplined renewal management cadence, initiating commercial conversations at least 90 days prior to contract expiry. Prepare renewal business cases grounded in realised outcomes, product usage data and forward roadmap relevance to secure and protect recurring revenue.
• Identify, qualify and progress upsell and cross-sell opportunities within the existing account portfolio. Maintain a documented pipeline of expansion opportunities in the CRM and collaborate with sales to advance opportunities to close, targeting NDR above 110%.
• Conduct structured quarterly business reviews with senior customer stakeholders, including C-suite engagement where appropriate. Present product usage insights, value delivered to date and a forward success plan that ties Nuix capability to the customer's strategic priorities.
• Monitor customer health signals and act on early indicators of risk or disengagement before they escalate. Use platform usage data, support history and engagement patterns to maintain accurate health scores and trigger proactive outreach or escalation where required.
• Five or more years of experience in customer success, account management or consulting within enterprise B2B software. Demonstrated track record of meeting or exceeding retention and expansion targets across a portfolio of complex, high-value accounts.
• Commercial acumen with direct experience owning renewal conversations and identifying revenue expansion opportunities. Comfortable navigating procurement cycles, articulating ROI and managing objections with both operational users and executive stakeholders.
• Strong interpersonal and communication skills, with the ability to build credible relationships across technical and non-technical audiences. Proven ability to present complex ideas clearly at C-suite level and to translate product capability into customer-relevant business outcomes.
• Proficiency with CRM and customer success platforms for pipeline management, health scoring and renewal forecasting. Able to maintain accurate account data, activity logs and opportunity records that provide a reliable basis for portfolio reporting and forecasting.
• Experience in a role that combined customer success responsibilities with a professional services billability target. Prior exposure to time-tracking, utilisation management and the commercial mechanics of billable advisory work in a software or consulting environment.
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Vision: Finding Truth in a Digital World.
Mission: Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Values
• Take ownership and follow up
• Resilient - we learn from the past and are optimistic about tomorrow
• Unafraid to do the right thing, quickly
• Team Nuix - first and foremost
• Hero our customers and innovate for them
A Force for Good
Nuix (www.nuix.com) creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence and helps them overcome the challenges of litigation, investigation, governance, risk, and compliance. Our intuitive platform identifies hidden connections between people, objects, locations, and events—providing real-time clarity, control, and efficiency to uncover the key facts and their context. Nuix and our partners deliver solutions that incorporate our global expertise in cybersecurity, law enforcement, digital forensics, investigation, intelligence, legal discovery, and information governance. We continually innovate to solve the complex challenges our customers face today and build their capacity to anticipate what’s next.
Offices: Level 27, 1 Market St, Sydney, NSW 2000, AU · 13755 Sunrise Valley Dr, Corporate Functions, Sales, Support, Herndon, Virginia 20171, US · 20 Procter Street, Level 5, 20 Midtown, London, England WC1V 6NX, GB · 20 Ash Street, Suite 210, Conshohocken, PA 19428, US · 68 Northbourne Av, City, Australian Capital Territory 2601, AU
Based on 289 listings with disclosed salaries, most software jobs in Reston, VA pay between $90k–$222k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 416 open software positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Oracle, ICF Next, Workday, Comcast, CapTech, among others. Browse the listings above to see every active employer.
Yes — 230 of the 416 open software positions offer remote or hybrid work (81 remote, 149 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
