Job Title: End User Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local *…
Skills: Endpoint management, Desktop support, Windows administration, Microsoft 365, Active Directory
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mouhamedzz
Senior Software Platform Engineer, Intelligence Systems
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Technical Program Manager II, Infrastructure, Global Networking
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M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance…
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Skills: DevSecOps, CI/CD, Infrastructure as Code, Terraform, Ansible
The specialist will design, deploy, and maintain secure endpoint computing solutions, including hardware, software, and mobile devices. They will also provide technical support, manage device lifecycles, and develop automation scripts to improve operational efficiency.
Requirements
Candidates must have an active Secret security clearance and experience in desktop administration or endpoint management. A high school diploma with relevant experience or a bachelor's degree in a related IT field is required.
Full job description
Job Title: End User SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local *
The Opportunity
Join a team responsible for delivering secure, reliable, and modern end user computing solutions that enable a global workforce to accomplish its mission. As an End User Computing Specialist, you will support the design, deployment, administration, and evolution of enterprise endpoint technologies, ensuring users have the devices, applications, and collaboration tools needed to operate efficiently and securely.
This requisition supports multiple experience levels—from technicians providing hands-on end user support to engineers and architects designing enterprise endpoint management strategies and modern workplace solutions. Successful candidates will work across desktop and mobile platforms, endpoint management technologies, collaboration tools, and device lifecycle processes to improve the user experience while maintaining enterprise security and operational excellence.
If you're passionate about technology, customer service, automation, and creating modern digital workplace experiences, you'll have the opportunity to make a meaningful impact supporting mission-critical operations around the world.
Opportunities are contingent on contract award
Responsibilities
Depending on experience and level, responsibilities may include:
Install, configure, deploy, maintain, and troubleshoot desktop, laptop, mobile, and peripheral devices across enterprise environments.
Provide technical support for end users by diagnosing and resolving hardware, software, operating system, application, and connectivity issues.
Configure, administer, and maintain enterprise endpoint management platforms supporting Windows, macOS, mobile devices, and virtual desktop technologies.
Develop and maintain standardized endpoint images, software packages, configuration baselines, and deployment processes.
Support enterprise device provisioning, lifecycle management, asset accountability, hardware refresh initiatives, and equipment retirement.
Manage endpoint security configurations, operating system updates, software deployments, patch management, and compliance policies.
Support Microsoft 365, collaboration technologies, identity services, and productivity applications.
Develop automation solutions using scripting and endpoint management technologies to improve operational efficiency and reduce manual effort.
Monitor endpoint health, performance, compliance, and user experience metrics while identifying opportunities for continuous improvement.
Create and maintain technical documentation, standard operating procedures, knowledge articles, and deployment guides.
Collaborate with cybersecurity, infrastructure, networking, service desk, and engineering teams to implement secure and scalable endpoint solutions.
Evaluate emerging end user computing technologies and provide recommendations that improve reliability, security, and user productivity.
Senior-level professionals may define enterprise endpoint architecture, establish technology standards, lead modernization initiatives, mentor junior staff, and oversee strategic endpoint management programs.
Required Qualifications
Qualifications vary based on position level.
High School diploma with relevant experience or bachelor’s degree in information technology, Computer Science, Information Systems, Engineering, or a related discipline.
Active Secret Security Clearance
Experience supporting desktop administration, endpoint management, device engineering, end user support, or enterprise IT operations.
Experience troubleshooting Windows operating systems, Microsoft Office applications, and enterprise endpoint technologies.
Familiarity with hardware deployment, operating system imaging, software installation, and device lifecycle management.
Strong customer service, troubleshooting, analytical, and communication skills.
Ability to prioritize multiple support requests while maintaining a high level of customer satisfaction.
Ability to obtain and maintain any required Government security clearance.
Desired Qualifications
Experience administering enterprise endpoint management platforms such as Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf, VMware Workspace ONE, or similar Unified Endpoint Management (UEM) solutions.
Experience supporting Microsoft 365, Azure Active Directory (Microsoft Entra ID), Group Policy, Active Directory, and enterprise collaboration technologies.
Experience with Windows Autopilot, endpoint imaging, operating system deployment, and automated software distribution.
Knowledge of endpoint security technologies including Microsoft Defender, BitLocker, endpoint compliance, and mobile device management (MDM).
Experience supporting virtual desktop infrastructure (VDI), Azure Virtual Desktop, Citrix, VMware Horizon, or similar technologies.
Experience developing automation using PowerShell, Python, or other scripting languages.
Experience with IT Service Management (ITSM) platforms such as ServiceNow.
Experience supporting Federal Government or Department of State enterprise IT environments.
Relevant certifications such as Microsoft Endpoint Administrator Associate, Microsoft Modern Desktop Administrator, CompTIA A+, Network+, Security+, ITIL Foundation, or other endpoint management, Microsoft, or enterprise desktop certifications.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Pay Range:
There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$73,800-$155,100
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Related keywords
Information TechnologySecret ClearanceEndpoint ManagementMicrosoft IntuneMECMSCCMJamfVMware Workspace ONEAzure Active DirectoryMicrosoft Entra IDWindows AutopilotMicrosoft DefenderBitLockerVDICitrixVMware Horizon
At CACI International Inc (NYSE: CACI), our 27,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security. We are a company of good character, relentless innovation, and long-standing excellence. Our culture drives our success and earns us recognition as a Fortune World's Most Admired Company. CACI is a member of the Fortune 500™ Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index. For more information, visit us at www.caci.com.
CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities
Offices: 12021 Sunset Hills Rd, Reston, Virginia 20190, US
Based on 541 listings with disclosed salaries, most software jobs in Reston, VA pay between $90k–$222k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Reston, VA right now?
There are currently 697 open software positions in Reston, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Reston, VA?
Companies currently hiring include ICF Next, Inadev India, Workday, CACI International Inc, Oracle, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Reston, VA?
Yes — 401 of the 697 open software positions offer remote or hybrid work (138 remote, 263 hybrid).
How do I apply for Software jobs in Reston, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.