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Tech Risk and Controls Lead - Citizen Development Governance User Experience & Support
Plano, Texas, United States · On-site
$124k–$175k/yr
Senior$1.6B raised
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management. As a Tech Risk & Controls Lead on the Chief Technology Office - Operational Execu…
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Full-time
Health care coverage, On-site health and wellness centers, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support
Posted 6d ago
~40 hrs/week
Responsibilities
You will lead the strategy, prioritization, and roadmap for advisor productivity tools to enhance client relationships and business growth. This involves partnering with technology and product teams to drive enterprise-wide adoption and ensure tools meet the needs of the field.
Requirements
Candidates must have at least 7 years of experience in the financial services industry with a proven track record of managing high-profile projects. Strong skills in stakeholder management, product requirements definition, and CRM platform optimization are essential for this role.
Full job description
Make your mark by helping shape the future of advisor experiences within Chase Wealth Management. As part of the Chief Operations Executive team, you will help prioritize and advance advisor tools and productivity initiatives that support stronger client relationships and business growth. You will serve as a key partner across business, product, and technology teams to ensure solutions meet advisor needs, improve efficiency, and support a controlled operating environment. Join a collaborative team where you can influence strategic priorities, contribute to meaningful transformation, and grow your career while delivering measurable business impact.
As a Vice President, Advisor Tools Strategy Lead within the Chase Wealth Management Chief Operations Executive Team, you will help shape the strategy, prioritization, and roadmap for advisor productivity tools. One of the critical functions of this team is to act as the voice of the field, serving as the key integration partner with product and technology groups to ensure we’re building, designing, and prioritizing tools and resources that help our advisors be more effective and deepen client relationships. Your mission is to drive enterprise-wide adoption of best-in-class productivity platforms, deliver transformational efficiency gains, and embed robust controls in a highly regulated environment.
Job Responsibilities
Support the multi-year strategic roadmap and priorities for advisor productivity initiatives, ensuring alignment with firmwide digital transformation goals
Influence product roadmaps to align strategically to business objectives and ensure tools are built with advisor behavior and practice management fundamentals at the forefront
Own field testing, pilots and national roll outs, designing resources and training to drive adoption of new features while collecting feedback and partnering with product teams to continuously improve
Drive change management at scale—owning stakeholder engagement plans, executive communications, training frameworks and adoption metrics
Continuously evaluate emerging technologies to sustain competitive advantage and advisor satisfaction
Serve as a strong communicator, translating product and technology updates in a way that resonates with the advisors and leadership
Required qualifications, capabilities, and skills
7+ years of prior experience in financial services industry
Proven track record of managing and delivering high-profile priorities and projects in a fast-paced, fluid environment with multiple stakeholders
Experience translating business needs into product requirements and influencing cross-functional roadmaps without direct authority
Proactive, accountable, and detail-oriented, with the ability to prioritize across multiple deliverables concurrently and execute within demanding deadlines
Demonstrated ability to analyze complex business processes, advisor workflows, and strategic initiatives to identify opportunities, mitigate risks, and deliver scalable solutions that improve business outcomes
Experience with CRM platforms, Salesforce Financial Services Cloud, including advisor workflow optimization and adoption initiatives
Exceptional stakeholder management and influencing skills, with the ability to build alignment and drive outcomes across senior executives, product, technology, operations, and field leadership
Strong executive communication skills, including the ability to synthesize complex information into clear, compelling recommendations for senior leadership and field audiences
Demonstrated ability to thrive in a dynamic environment, balancing multiple priorities while maintaining high-quality execution
Preferred qualifications, capabilities, and skills
Background in corporate strategy, business transformation, consulting, product strategy, or complex program management preferred
Background in Wealth Management preferred
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Based on 322 listings with disclosed salaries, most software jobs in Plano, TX pay between $91k–$215k per year. Individual offers vary with seniority, company size, and specialization.
How many Software jobs are open in Plano, TX right now?
There are currently 895 open software positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Plano, TX?
Companies currently hiring include JPMorganChase, NTT DATA North America, Toyota Racing Development, Toyota North America, Capital One, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Plano, TX?
Yes — 275 of the 895 open software positions offer remote or hybrid work (61 remote, 214 hybrid).
How do I apply for Software jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.