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The Product Owner partners with product managers to translate vision into actionable epics and features while managing the team's backlog. They lead agile ceremonies and oversee the tactical execution of product delivery to ensure technical integrity and a high-quality client experience.
Requires a bachelor's degree and at least five years of experience in banking, financial services, or digital sectors, with three years specifically in product/technology and leading cross-functional teams. Candidates must demonstrate strong analytical skills and the ability to translate strategic plans into daily tactical actions.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.
2. Align with product managers to clearly articulate product strategy to the delivery team.
3. Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.
4. Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.
5. Perform triage on critical issues and communicate consistently and clearly with all concerned parties.
6. Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.
7. Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.
8. Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.
9. Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
10. Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
11. Co-ordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
12. Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
2. Five or more years of banking, financial services, digital, or other relevant work experience
3. Three or more years of product, analysis, technology, and/or design experience
4. Three or more years of leading cross functional teams
5. Experience defining and delivering digital business initiatives to execute on a product roadmap
6. Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps
7. Ability to translate strategic plans into tactical daily actions for execution
8. Ability to lead cross-functional teams without formal authority
9. Comfortable managing concurrent projects in a fast-based, results-driven environment
10. Comfortable with ambiguity, leading work autonomously, and making independent decisions
11. Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
12. Excellent skills in presentation, facilitation, communication, and negotiation
Preferred Qualifications:
1. Previous experience working as a Product Owner for Agile team(s)
2. Experience working with distributed teams (onshore/offshore)
3. Certified SAFe® Product Owner/Product Manager (or equivalent)
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Constantly (More than 50% of the time)
Frequently (25% - 50% of the time)
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Minimal and up to 10%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top-10 commercial bank. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com. Learn more at Truist.com and see social media terms and conditions at Truist.com/SocialTerms.
Offices: Charlotte, North Carolina 28202, US
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