Data Scientist – GenAI Chatbot (Fulltime/Amsterdam). Are you ready to shape the future of banking? As a Data Scientist - GenAI Chatbot intern at ING Bank, you'll dive into the cutting-edge world of Generative AI, transfo…
Skills: Generative AI, Data Analysis, Chatbot Development, Econometrics, Statistics
*Voor deze functie moeten kandidaten moedertaalsprekers van het Nederlands zijn Onze Missie Attendi staat voor oprechte aandacht voor de ander, de kern van goede zorg. Zorg draait om het opbouwen van een relatie met een …
Skills: Project Management, Stakeholder Management, Training, Implementation, Dutch Language Proficiency
*Voor deze functie moeten kandidaten moedertaalsprekers van het Nederlands zijn Onze Missie Attendi staat voor oprechte aandacht voor de ander, de kern van goede zorg. Zorg draait om het opbouwen van een relatie met een …
Skills: Project Management, Stakeholder Management, Training, Implementation, Dutch Language Proficiency
Quality Test Engineer III Are you passionate about ensuring high-quality software through robust testing and automation strategies? Do you enjoy identifying defects early and improving systems to deliver seamless, reliab…
Skills: API Testing, Java, Karate, Cucumber, RestAssured
Booking.com
Global Senior Manager People Operations
Amsterdam, North Holland, Netherlands · Hybrid
Senior+
About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night i…
Skills: Operations management, Service performance management, Process management, HR advisory, Payroll
Regional Director, Customer Success – International (EMEA & APAC)
Amsterdam, North Holland, Netherlands · Remote OK
Senior$30M raised
Location: Remote (Western Europe / UK-based) Reports to: Vice President, Customer Experience Neat - Industry Leader in Communications Neat brings people together with beautifully simple, intelligent, and open video devic…
Company Description Delivering solutions to our clients by implementing innovative data-driven tools and services. At Deloitte. Job Description As a data analyst in Audit & Assurance you will take ownership of end-to-end…
Senior Android Systems Engineer - Partner Integration
Amsterdam, North Holland, Netherlands · Hybrid
Senior$94M raised
About Fairphone Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environm…
Strategy Associate Intern (September startdate, Bi tools experienced)
Amsterdam, North Holland, Netherlands · Hybrid
Entry level$15M raised
At Workwize, we’re revolutionizing how businesses support their global teams. The rise of a global workforce has enabled companies to access a broader talent pool but has also brought logistical challenges, such as local…
Skills: Analytical Skills, Problem Solving, Communication, Organization, Excel
Company Description This is B&S B&S's mission is to make premium consumer goods available to everyone, everywhere. We believe that access to consumer products that bring joy and comfort to everyday life should be easy ev…
Company Description Wij zijn Devoteam, een AI-gedreven tech consultancy met meer dan 11.000 tech experts, verspreid over 25 landen in Europa en het Midden-Oosten. Bij Devoteam geloven wij sterk in de kracht van technolog…
Skills: ServiceNow Implementation, ITSM, CSM, HR Service Delivery, SecOps
Company Description Wij zijn Devoteam, een AI-gedreven tech consultancy met meer dan 11.000 tech experts, verspreid over 25 landen in Europa en het Midden-Oosten. Bij Devoteam geloven wij sterk in de kracht van technolog…
Key Responsibilities: Provide Tier 2 support for ViewPoint, resolving functional and configuration‑related incidents escalated from Tier 1Act as a key escalation point for complex ViewPoint functionality issuesTroublesho…
Company Description About Redcare Pharmacy: As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where ever…
Beschrijving van het bedrijf Dit is B&S B&S heeft als missie om premium consumptiegoederen beschikbaar te maken voor iedereen en overal. Wij geloven dat toegang tot consumentenproducten die vreugde en comfort brengen in …
Adaptfy is growing! At Adaptfy, we are looking for a Data Governance Lead with 5-8 years of experience, to join our Data and Analytics team in Amsterdam. Who we are Adaptfy is a turnkey data & analytics solution for the …
Skills: Data Governance, Data Quality Management, Stakeholder Management, Business Analysis, Workshop Facilitation
At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Please note: We only consider candidates who are currently residing in the Netherlands. The rol…
Skills: IT Service Management, ITIL v4, ServiceNow, Topdesk, Incident Management
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesavi…
Skills: Data Analysis, Product Intuition, User Empathy, Python, R
Senior Digital Product Manager Location: Hybrid | Antwerp or Amsterdam Experience: 8+ years of product management experience in digital products, mobile apps, connected products, or digital ecosystems Build the future of…
Skills: Digital Product Strategy, Product Roadmap, Product Discovery, Product Validation, Mobile App Development
BeFrank zoekt een Java Developer! Wil jij werken bij een innovatief bedrijf dat constant voorop wil blijven lopen in de markt? Binnen een hecht team met collega’s die net zo vakkundig en gedreven zijn als jij? En denk je…
Skills: Java, Spring Boot, Angular, Azure, Kubernetes
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Internship
bachelor degree, postgraduate degree
Internship Allowance, Work Laptop, Hybrid Working, Personal Growth Opportunities, Informal Working Environment
Posted 45d ago
~36 hrs/week
Responsibilities
The intern will analyze chat data and transcripts to uncover insights and create proposals for improving customer journeys. They will collaborate with engineers and business stakeholders to refine and implement new GenAI chatbot features.
Requirements
Candidates must be ambitious students pursuing a Bachelor's or Master's degree in a quantitative field such as Data Science, AI, or Statistics. Fluency in English and enrollment at a Dutch or EU university is required.
Full job description
Data Scientist – GenAI Chatbot (Fulltime/Amsterdam).
Are you ready to shape the future of banking? As a Data Scientist - GenAI Chatbot intern at ING Bank, you'll dive into the cutting-edge world of Generative AI, transforming customer interactions with innovative chatbot solutions. Imagine harnessing the power of AI to create seamless, intelligent conversations that redefine the banking experience. This is your chance to work with the latest technologies, collaborate with top-tier professionals, and make a real impact. Join us and be at the forefront of the AI revolution!
The team The Data Scientist – GenAI Chatbot will join our Chatbot team that consists of business domain experts, Data analysts and other Data Scientists. In our joint objective to increase the helpfulness and to set the best customer experience via chat, we are constantly on the move and strive to improve our channels every day.
Roles and responsibilities As Data Scientist GenAI Chatbot, you will master our insights and transform into impactful changes in our chat journeys. This means:
Dive deep into our data and journeys end-2-end! So chat, but also Search, Call and others! Analyse data, transcripts, and external reports to uncover key insights and opportunities.
Turn insights into action by crafting detailed proposals that provide a clear (and measurable) path to how we achieve our objectives.
Shape the future by refining development ideas and collaborating closely with engineers to bring improvements to life.
Drive impact by working with business stakeholders to refine and enhance new features, ensuring they deliver real value.
How to succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
What we are seeking for:
You are an ambitious student of a related Master or bachelor study; Econometrics, Statistics, Mathematics, Artificial Intelligence, Data Science or any other related.
You’re passionate about providing customers and employees the highest standard of solutions we can offer
You love to challenge the status quo and propose creative solutions.
You strive to bring improvement everyday: whether it is in (y)our journeys or in (y)our own way of working. In doing so, you show strong self-reflection and follow-up
You are fluent in English.
Rewards and benefits
This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.
You’ll also benefit from:
Internship allowance of 700 EUR based on 36 hours work week
Your own work laptop
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities
An informal working environment with innovative colleagues
During the duration of your internship at ING, it is mandatory to be enrolled at a Dutch university (or EU-university for EU passport holders).
Want to apply directly?
Please upload your CV and motivation letter by clicking the ‘Apply’ button.
About our internships
Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).
Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.
Related keywords
GenAIChatbotGenerative AIBankingData AnalysisCustomer ExperienceEconometricsStatisticsMathematicsArtificial IntelligenceData ScienceHybrid WorkING Bank
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
Offices: Bijlmerdreef 106, Amsterdam, North Holland 1102 CT, NL