Alpharetta, Georgia, United States · Hybrid
$60k–$70k/yr
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 …
Skills: Technical Support, Client Relationship Management, Problem Solving, Written Communication, Oral Communication
Alpharetta, Georgia, United States · Hybrid
$177k–$339k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Quality Engineering, Test Automation, CI/CD Pipeline Integration, DevOps, Cloud-Native Architecture
Alpharetta, Georgia, United States · On-site
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Java, Spring Boot, AWS, Microservices, API Gateway
Alpharetta, Georgia, United States · On-site
$125k–$175k/yr
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a…
Skills: Application Security, SDLC, SAST, SCA/OSS, DAST
Alpharetta, Georgia, United States · On-site
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Appian Platform, SAIL, Process Modeling, Web APIs, Integration
Alpharetta, Georgia, United States · On-site
$143k–$215k/yr
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Skills: Technical Leadership, Dynamic Application Security Testing (DAST), Web Technologies, Application Architecture, Secure Development Practices
Alpharetta, Georgia, United States · Hybrid
$101k–$194k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Machine Learning, Propensity Modeling, Python, R, SQL
Alpharetta, Georgia, United States · Hybrid
$126k–$242k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: AI Engineering, Machine Learning Operations, Data Science, Generative AI, Large Language Models
Alpharetta, Georgia, United States · Hybrid
$121k–$231k/yr
When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…
Skills: Machine Learning, Propensity Modeling, Python, R, SQL
Alpharetta, Georgia, United States · Hybrid
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 …
Skills: Enterprise Application Architecture, Microservices Architecture, API Design, Application Security, Java
Alpharetta, Georgia, United States · Hybrid
Company Description Job Description Vulnerability Management Analyst Location: Alpharetta, GA (3 days onsite minimum) Contract Job Summary: Stand up vulnerability management reporting and tracking for Equity Zen to close…
Skills: Vulnerability Management, Data Analysis, Reporting, SDLC, Governance
Alpharetta, Georgia, United States · On-site
A Brief Overview The Senior Full Stack Engineer is a senior individual contributor who combines selective hands-on software development with technical delivery leadership, architecture, and systems integration. This role…
Skills: Full Stack Engineering, AWS Solution Architecture, React, React Native, Node.js
Alpharetta, Georgia, United States · On-site
$40k–$67k/yr
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our insurance vertical, we provide customers with solutions and decision tools that combine public and industry spe…
Skills: Technical Troubleshooting, Customer Service, CRM Management, Product Support, Browser Troubleshooting
Alpharetta, Georgia, United States · Remote OK
Area(s) of responsibility Java/ Spring Boot Lead with AWS EKS REMOTE FTE Looking for an experienced Java engineer with strong Spring Boot and AWS EKS expertise, who can also contribute at the architecture level. The reso…
Skills: Java, Spring Boot, AWS EKS, Kubernetes, Microservices
Alpharetta, Georgia, United States · On-site
$40k–$67k/yr
About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our insurance vertical, we provide customers with solutions and decision tools that combine public and industry spe…
Skills: Technical Troubleshooting, Customer Service, CRM Management, Product Support, Browser Troubleshooting
Alpharetta, Georgia, United States · Hybrid
$136k–$253k/yr
About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance organization, we provide customers with solutions and decision tools that combine public and industry …
Skills: Product Governance, Data Governance, API Standards, Platform Operating Models, Risk Management
Alpharetta, Georgia, United States · On-site
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Marketo, HTML, CSS, JavaScript, Email Marketing
Alpharetta, Georgia, United States · Hybrid
$136k–$253k/yr
About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance organization, we provide customers with solutions and decision tools that combine public and industry …
Skills: Product Governance, Data Governance, API Standards, Platform Operating Models, Stakeholder Management
Alpharetta, Georgia, United States · Remote OK
$90k–$135k/yr
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a…
Skills: Db2 for z/OS, Broadcom Database Tools Suite, SQL Optimization, Mainframe JCL, REXX Scripting
Alpharetta, Georgia, United States · Hybrid
$76k–$114k/yr
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in …
Skills: Renewals Sales, Customer Success, Salesforce.com, Customer Retention, Cold Calling
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Provide technical information and assistance to clients while resolving product-related issues using established methodologies. Research new solutions for technical problems and maintain up-to-date documentation in computerized systems.
Requires strong communication skills and the ability to translate technical changes into business terms. Two years of experience in the credit card industry is considered a bonus.
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to start your global career?
As a Client Success Advocate, you will provide accurate and timely technical information, advice, and assistance regarding the organization's product and services. Respond to inquiries from clients; understand their technical questions, assess their needs, and suggest or promote solutions that may include alternative products or services. Undertake research and develop proposals to new solutions to solve technical problems and follow-up on the status of outstanding issues. Use databases or other computerized systems to maintain up-to-date documentation.
What you’ll own:
Learn about the industry, system, module, and product, and use that information to interact with clients.
Facilitates client inquiries and learns how to conduct research to solve issues within established guidelines. Receives education for resolving client (and multi-client) issues in accordance with the Issue Resolution Methodology.
Assists in clarifying impact with clients, validating through internal research, facilitating technical interactions, tracking issue status, validating corrective actions, and communicating the resolution to the client. Has direct contact with the client to assist in the resolution of the client’s issue or assist in the definition of the client’s problem for subsequent action.
Listens to the calls with technical, account management, vendors and/or the client when necessary, and with direction, updates issue tracking systems, while keeping the client informed.
Learn to analyze and evaluate client-initiated changes, including options of maintenance requests, through thorough client consultation while learning best practices and how to conduct internal research. May perform maintenance on accounts. Verifies system changes made and ensures the outcome is accurate.
Learn about the client and begin building credibility through knowledge of systems and product functionality.
Learn how to interpret technical client issues and project requests.
What you’ll bring:
Learn to use professional concepts and apply company policies and procedures to resolve routine issues.
Works on problems with limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Build stable working relationships internally.
Normally receive detailed instructions on all work.
Ability to solve problems using experience and good judgment
Demonstrated effective written and oral communication skills
Ability to understand and communicate technical changes in easy-to-understand business terms
It’s a bonus if you have the following:
Two years relevant experience in the credit card industry
About the team:
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, and the connections are all unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
A Globalpayer thinks like a client, acts like an owner and wins as one team. We’re curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer.
Benefits:
Global Payments offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement programs, charitable gift matching, and more. Learn more at Global Payments Benefits.
Our Culture:
At Global Payments, we stand against racism, intolerance, and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion, respect, and belonging drives everything we do.
Diversity and EEO Statements:
Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Compensation:
Salary Range: $60,000-$70,000
#LI-JS1
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.
Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide. We help businesses grow with confidence by delivering innovative solutions that enable seamless payment acceptance, smarter operations and exceptional client experiences – online, in store and everywhere in between. With its global reach, local expertise and scale, Global Payments manages trillions in payments volume and billions of transactions across more than 175 countries. Headquartered in Atlanta, Georgia, Global Payments is a Fortune 500® company and a member of the S&P 500. Learn more at company.globalpayments.com and follow Global Payments on X (@globalpayinc), LinkedIn and Facebook.
Offices: Atlanta, Georgia, US
Based on 112 listings with disclosed salaries, most software jobs in Alpharetta, GA pay between $72k–$196k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 224 open software positions in Alpharetta, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Fiserv, Renishaw, Morgan Stanley, RELX, Verizon, among others. Browse the listings above to see every active employer.
Yes — 122 of the 224 open software positions offer remote or hybrid work (21 remote, 101 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
