Norfolk County, Massachusetts, United States · On-site
Senior
ABOUT US Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations disc…
Norfolk County, Massachusetts, United States · On-site
Senior
ABOUT US Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations disc…
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Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, 401k Match, Paid Time Off, Flexible Work Schedule
Posted 29d ago
~40 hrs/week
Responsibilities
Lead the development, implementation, and support of ServiceNow platforms, providing architectural guidance and managing complex projects. Oversee the CMDB strategy and mentor a team of administrators and developers to ensure high service quality and SLA compliance.
Requirements
Requires 6+ years of IT experience with at least 2 years in ServiceNow and a DoD 8140 IAT II certification. A Top Secret security clearance is mandatory to start the position.
Full job description
ABOUT US
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
Seamless Migration is seeking a career- and customer-oriented ServiceNow Workflow Manager to join our team. Clearance
Top Secret (existing clearance required to start)
Location
Hampton, VA
Norfolk, VA
Virginia Beach, VA
Richmond, VA
San Antonio, TX
Overview
Lead ServiceNow development, implementation, and support teams across the organization.
Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules.
Lead complex ServiceNow projects, including platform upgrades, integrations, and custom application development.
Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility.
Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks.
Review and approve technical designs, workflows, and customizations.
Stay current with ServiceNow platform updates, new features, and emerging capabilities.
Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts.
Conduct performance reviews, establish goals, and create individual development plans.
Foster a collaborative and innovative team culture focused on continuous learning.
Provide coaching and technical guidance to team members at various skill levels.
Manage resource allocation and workload distribution across the team.
Ensure SLA compliance and maintain high service quality standards.
Lead incident response and problem resolution for platform issues.
Manage vendor relationships and coordinate with ServiceNow support when needed.
Develop and maintain team documentation, procedures, and knowledge base.
Lead ServiceNow roadmap planning and technology strategy.
Develop and maintain analytics frameworks to measure team performance and platform effectiveness.
Create executive-level dashboards and reports to demonstrate business value and ROI.
Identify opportunities for process improvement and automation using data-driven insights.
Support business stakeholders in defining requirements and solution approaches.
Qualifications
6+ years of IT experience, including at least 2 years of ServiceNow experience.
DoD 8140 IAT II certification (Security+ CE, CCNA Security, CySA+, CND, or equivalent).
Experience with ServiceNow platform development and administration, including ITSM, CMDB, Performance Analytics, Customer Service Management (CSM), Security Incident Response (SIR), and App Engine.
Experience designing, implementing, and maintaining CMDB, including governance, CI relationships, data quality, discovery integrations, and IT asset visibility.
Experience developing dashboards, reports, metrics, and analytics using ServiceNow Performance Analytics and reporting tools.
Proficiency with JavaScript, Glide APIs, ServiceNow scripting, Flow Designer, REST/SOAP integrations, HTML, CSS, ServiceNow data modeling, and Secure Development Life Cycle (SDLC).
Nice to Have
ServiceNow Certified System Administrator (CSA).
ITIL Foundations certification.
Experience with DoD Networks (NIPR, SIPR, and JWICS).
Benefits
100% paid Medical, Dental & Vision for Our Employee
6% 401K match (Vested Immediately)
29 Days' PTO
Flexible Work Schedule
Tuition/Certification Reimbursement
Growth Opportunities w/in an Emerging Defense Company
*All your information will be kept confidential according to EEO guidelines
Related keywords
ServiceNowTop Secret ClearanceCMDBITSMPerformance AnalyticsCSMSIRApp EngineJavaScriptGlide APIFlow DesignerRESTSOAPSDLCDoD 8140Security+ CE
Developer nerds who enable organizations through automation.
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
2021
Headquarters
Aurora, CO
LinkedIn followers
768
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
We provide services and solutions related to Cyber Security, Risk Management, Cloud, DevOps, Software Development, and Technical Project Management. Our team of engineers and consultants are developer nerds at heart and are ready to help your organization maximize its tech stack.
Our Values
- Automate where possible
- Be nimble
- Honesty over pride
- Assume noble intent
Based on 4454 listings with disclosed salaries, most software jobs in Virginia pay between $90k–$222k per year. Individual offers vary with seniority, company size, and specialization.
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There are currently 5,646 open software positions in Virginia listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Capital One, Amazon, Booz Allen Hamilton, MicroStrategy (now Strategy - Old Page), CACI International Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Virginia?
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