Jobs at Intact Technology (Now Hiring) — 2 open

POSITION TITLE: Director, Strategic Solutions

CLEARANCE REQUIRED: N/A

LOCATION: Remote

ABOUT US: 
At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We believe that the combination of human ingenuity and intelligent tools allows us to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners.

Our culture celebrates individuality, autonomy, and empowerment, giving every team member the freedom to think creatively, act boldly, and leverage intelligent tools to amplify their impact.

We recognize that our people are our greatest strength. Our dedication to employee well-being is reflected in our flexible work environment, comprehensive benefits, and investment in continuous learning and career growth. Whether collaborating in person or through digital platforms, we’re building a culture where people and cutting-edge technology work together to push the boundaries of what’s possible.
 
THE ROLE: 

As Director of Strategic Solutions, you will lead Intact's technical pre-sales strategy by designing compelling ServiceNow solutions that drive growth, build customer confidence, and differentiate Intact in the market. You will lead technical solutioning for strategic pursuits, own select customer relationships end-to-end from initial opportunity through renewal and expansion, and build a scalable pre-sales practice by recruiting, training, and mentoring a team of Solution Consultants
 
TO BE SUCCESSFUL HERE YOU WILL: 

 Solution Leadership

• Lead technical solution strategy for strategic pursuits, designing compelling solutions that address customer needs and build confidence in Intact's ability to deliver. 
• Partner with Account Executives throughout the sales cycle, providing technical leadership during discovery, solution development, presentations, and proposal activities. 
• Serve as a trusted advisor to customers, partners, and internal stakeholders on ServiceNow and Intact's capabilities. 

Strategic Account Ownership

• Own a portfolio of strategic accounts from opportunity identification through deal closure, renewal, and expansion. 
• Develop account and pursuit strategies aligned with Intact's growth objectives. 
• Collaborate closely with Delivery, Solution Architecture, Contracts, Finance, and Proposal Management to ensure successful pursuit execution. 

Pre-Sales Capability Development

• Build and mature Intact's pre-sales function by defining best practices, processes, and technical sales methodologies. 
• Recruit, mentor, and develop future pre-sales talent by establishing scalable training, certification, and technical sales best practices. 
• Develop scalable solutioning approaches that improve win rates, customer experience, and sales effectiveness. 

Business Development & Market Leadership

• Build and strengthen relationships with customers, ServiceNow, partners, and industry stakeholders. 
• Partner with sales leadership to align pre-sales strategy, account coverage, and technical capacity with pipeline growth. 
• Maintain deep knowledge of ServiceNow, federal modernization priorities, and Intact's evolving service offerings. 
• Represent Intact at customer, partner, and industry events as needed.

REQUIRED QUALIFICATIONS: 

NICE TO HAVE QUALIFICATIONS:

OUR TALENT VISION:

OUR BENEFITS:

• Ongoing personal and professional development opportunities. 
• Flexible paid time off, plus 12 paid holidays. 
• Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options. 
• Qualified 401(k) program. 

PHYSICAL DEMANDS

This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions.

WORK ENVIRONMENT 

The work is primarily performed on-site in a professional office environment. This role routinely uses standard office equipment such as computers, and video conferencing technology. Work is typically conducted in a well-lit, temperature-controlled setting with moderate noise levels.

EQUAL OPPORTUNITY EMPLOYER

Intact is an Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law.

DISCLAIMER

This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.