San Diego, California, United States · Hybrid
$140k–$245k/yr
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Content Strategy, Content Operations, Information Architecture, Enterprise Governance, Taxonomy Design
Santa Clara, California, United States · Hybrid
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in …
Skills: Verilog RTL, Functional Behavioral Modeling, ASIC Design Flows, Microarchitecture Specification, Design Verification
San Diego, California, United States · On-site
$74k–$84k/yr
Position Summary This position is responsible for preparation, maintenance, duration, and analysis of data from sequencing projects that generate and complement genomic, transcriptomic, metagenomic, and metatranscriptomi…
Skills: Bioinformatics, Python, R, Genomics, Metagenomics
San Francisco, California, United States · On-site
About the Role & Company CommodityAI is building the operating system for the global commodities industry—the foundational sector responsible for moving the world's energy, metals, and agricultural resources. Today, our …
Skills: Backend API Design, Data Pipelines, LLM Workflows, Agentic Systems, React
Mountain View, California, United States · On-site
$160k–$220k/yr
P-1580 About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databricks.com, the blog, landing pages, hubs, microsites, and even…
Skills: CI/CD, Deployment Pipelines, Web Infrastructure, Edge Delivery, Consent Management
Mountain View, California, United States · On-site
$198k–$273k/yr
P-1578 About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databricks.com, the blog, landing pages, hubs, microsites, and even…
Skills: LLM-powered Systems, Agentic Workflows, System Architecture, Human-in-the-loop Design, CMS Architecture
Mountain View, California, United States · On-site
$136k–$205k/yr
Software Engineer, Web Products P-1581 Location: Mountain View, CA About Us: The Web Engineering team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world, across databri…
Skills: Web Engineering, Component Architecture, Rendering Strategies, Build Systems, Deployment Pipelines
Mountain View, California, United States · On-site
$198k–$273k/yr
Staff Software Engineer, AI-Native Web Platform GAQ327R228 About Us: The Web Platform team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world. We are rebuilding the pla…
Skills: React, TypeScript, Node.js, Web Frameworks, Design Systems
San Francisco, California, United States · Remote OK
$155k–$266k/yr
MKTQ327R34 While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations. Agentic AI has taken the world by storm and Databricks is proud to be a leader in thi…
Skills: Product Marketing, Go-To-Market Strategy, Messaging And Positioning, AI Product Strategy, Sales Enablement
San Francisco, California, United States · On-site
$147k–$252k/yr
MKTQ225R87 Databricks is seeking a Director, Paid Media to lead our global media planning function and define how paid media supports brand awareness, demand generation, and pipeline growth across the full funnel. You wi…
Skills: Media Planning, Paid Media Strategy, B2B Marketing, Demand Generation, Pipeline Growth
California, United States · Remote OK
$156k–$268k/yr
RDQ327R181 While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. The Security Field Engineering team helps data teams solve the world's toughest pro…
Skills: Technical Pre-sales, Technical Post-sales, Security Architecture, IaaS, PaaS
California, United States · Remote OK
$216k–$372k/yr
RDQ327R177 While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. The Security Field Engineering team helps data teams solve the world's toughest pro…
Skills: Technical Pre-sales, Technical Post-sales, Security Architecture, IaaS, PaaS
Mountain View, California, United States · On-site
$164k–$226k/yr
P-1640 At Databricks, we’re passionate about enabling data teams to solve the world’s toughest problems — from advancing the future of transportation to accelerating medical breakthroughs. We do this by building and oper…
Skills: Backend Development, Distributed Systems, LLM Orchestration, Microservices, API Design
Los Angeles, California, United States · Remote OK
$218k–$300k/yr
Req ID FEQ327R504 Title: Sr. Manager - Strat Media While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. The Databricks Field Engineering team activate…
Skills: Team leadership, Technical pre-sales, Solutions architecture, Data engineering, Data science
San Francisco, California, United States · Remote OK
$192k–$264k/yr
Req ID - FEQ327R499 Location: San Francisco Bay Area, CA While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in the Western United States. The Databr…
Skills: Technical Pre-sales Leadership, Solutions Architecture, Data Engineering, Data Science, Artificial Intelligence
San Francisco, California, United States · On-site
$190k–$270k/yr
About Databricks Databricks is the Data + AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 60% of the Fortune 500 — rely on the Databricks Lakehouse Platform to un…
Skills: LLMs, Agents, Reinforcement Learning, Post-training Workflows, Autonomous Planning
California, United States · Hybrid
$180k–$248k/yr
CSQ427R103 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will…
Skills: Python, SQL, Scala, Solution Architecture, Technical Program Management
San Francisco, California, United States · On-site
$152k–$246k/yr
GAQ327R163 Overview: Databricks is seeking a Senior Manager, Finance Commercialization, PMO, and Operations. You will be responsible for driving organization, transformation, innovation and operational efficiency at scal…
Skills: Program Management, Process Optimization, Executive Communications, Financial Operations, SOX Controls
San Francisco, California, United States · Remote OK
$146k–$200k/yr
GAQ327R255 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. We're building a finance function that stays ahead of the curve — leveraging AI, autom…
Skills: U.S. GAAP, SAP S/4HANA, Financial Close Process, AI and Automation, Public Accounting
San Francisco, California, United States · Remote OK
$200k–$275k/yr
GAQ327R177 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. We're building a finance function that stays ahead of the curve — leveraging AI, autom…
Skills: U.S. GAAP, Global Close Management, People Management, SOX Compliance, SAP Implementation
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The role leads the governance strategy and execution for the Knowledge Atlas program and serves as the primary authority for Product Content. This involves defining quality standards, building operational playbooks, and partnering with Engineering to implement AI-powered content systems.
Requires over 8 years of experience in content strategy, operations, or enterprise governance with a proven track record of implementing frameworks at scale. Candidates must possess strong influence skills and the ability to navigate ambiguity within AI-native operating models.
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
ServiceNow is transforming how enterprise knowledge is created, governed, and delivered at scale. As organizations embrace AI at every layer—from agentic workflows to generative content creation—the ability to govern content systematically becomes a competitive capability. This role is at the center of that transformation.
The Sr. Staff Content Governance Lead owns the governance strategy and execution for the Knowledge Atlas program and serves as the primary governance authority for Product Content across Digital Content and Design (DCD). This is a senior individual contributor role for someone who operates fluently at both the strategic and execution level: defining enterprise-grade governance frameworks, driving cross-functional alignment, and building the operational infrastructure that keeps AI-powered content systems trustworthy, consistent, and scalable.
You will set standards, build playbooks, partner with Engineering on implementation, and ensure governance is embedded into how DCD creates, reviews, and deploys content in an AI-native operating model.
Own governance strategy and execution for Knowledge Atlas, including definition of tagging taxonomy, content quality standards, and governance workflows across multiple teams.
Establish governance authority for Product Content: define what "production-ready" means, create content quality gates, validate agent outputs before deployment, and maintain content consistency standards across DCD.
Design and maintain governance operating model: playbooks, RACI/RAPID frameworks, escalation pathways, and decision rights for content promotion, agent governance, and skill validation.
Lead cross-functional governance alignment: partner with Product, Engineering, Marketing, Customer Success, and Legal to align on metadata standards, content classification, and compliance requirements.
Build governance infrastructure: work with Engineering partners to implement governance tooling, validation workflows, and monitoring systems that make governance enforceable at scale.
Develop training and enablement: create standards documentation, run governance workshops, and coach teams on governance practices as DCD scales its AI-native operations.
Monitor governance health: track content quality metrics, taxonomy adoption, governance compliance, and escalate risks or structural gaps to leadership.
Represent DCD in enterprise governance conversations: participate in cross-company conversations around data governance, metadata strategy, and content lifecycle management.
8+ years of experience in content strategy, content operations, information architecture, or enterprise governance.
Demonstrated ability to define and implement governance frameworks at scale—building playbooks, establishing standards, and driving adoption across multiple teams.
Deep understanding of content lifecycle, from creation through deployment, including quality assurance and compliance checkpoints.
Strong partnership and influence skills: ability to operate across functions without positional authority.
Comfort with ambiguity and the ability to move iteratively on emerging governance models for AI-powered content.
Excellent written and verbal communication: ability to translate governance concepts for diverse audiences.
Experience leading or supporting organizational change: deploying new processes, driving adoption, and building buy-in.
Hands-on experience with AI or generative content systems.
Background in product content, technical documentation, or content operations in software/SaaS.
Experience with tagging systems, metadata models, or taxonomy design at enterprise scale.
Familiarity with governance tools (ServiceNow preferred) or content management systems.
Track record of building governance capabilities in fast-moving organizations.
Strategic thinking: Connect governance design to business outcomes.
Systems thinking: Understand governance as an interconnected system.
Influence without authority: Build alignment through clarity and credibility.
Intellectual rigor: Comfort defining and debating governance principles and tradeoffs.
Operational excellence: Translate strategy into workable playbooks.
Coaching and enablement: Build capabilities in others.
For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.
Offices: 2225 Lawson Lane, Santa Clara, CA 95054, US · 680 George St, Sydney, New South Wales 2000, AU · 90 Collins St, Melbourne, VIC 3000, AU · Staines, GB · Amsterdam, NL
Based on 15901 listings with disclosed salaries, most software jobs in California pay between $125k–$276k per year. Individual offers vary with seniority, company size, and specialization.
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