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Western Community College
Student Counsellor
Surrey, British Columbia, Canada · On-site
Entry level
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$33/hr–$35/hr
Per diem
professional certificate
Posted 28d ago
Apply by Jul 17
~40 hrs/week
Responsibilities
The Tenant Support Worker provides assistance, education, and skills training to adults with low income to foster independence and stability. Responsibilities include conducting intakes, developing service plans, and managing crisis interventions and medications.
Requirements
Requires a Diploma in Community Social Service and at least two years of related experience or an equivalent combination of education and training. Must possess a Criminal Record Clearance for the Vulnerable Sector and relevant certifications like First Aid.
Full job description
Employment Status
Casual
Header
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca
Location
Crawford Manor
Days and Hours of work
7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays
Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’ notice Probationary/qualifying period will be 488 hours with mid and end point reviews Night premium will be given to staff that work 50% or more of their shift between 00:00-08:00 Hours
Salary
$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. The TSW works with residents to provide assistance, support, education, and skills training. The TSW will work with tenants to maintain and develop greater independence and stability with the goal of a healthier and more independent living arrangement.
Job Duties
Will participate in tenant intakes, and provide support services and assessments
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful
Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence
Education, Training and Experience
Diploma in Community Social Service
Class 5 BC Drivers’ License (*Only if required)
OFA 1 First Aid Certificate
Food Safe Certificate (*Only if required)
Recent related experience of two (2) year’s OR an equivalent combination of education, training and experience OR other qualifications determined to be reasonable and relevant to the work.
A minimum of two (2) years sobriety if having alcohol and/or drug problems.
Criminal Record Clearance – Vulnerable Sector
Skills and Abilities
Knowledge/familiarity with related resources such as: Mental Health, Income Assistance,
Harm Reduction, Trauma Informed Practice, Addictions Support organizations, etc.
Ability to carry out the duties of the position
Ability to work independently and in cooperation with others
Ability to operate related equipment
Ability to communicate effectively both verbally and in writing
Ability to organize and prioritize work
Ability to observe and recognize changes in guests
Ability to establish and maintain rapport with guests
Home management skills
Ability to instruct
Suitability to work with disadvantaged and challenging adults in a diverse environment.
Ability to analyze and resolve problems
Conflict resolution and crisis intervention skills
Advocacy Skills
Closing Date
Applications will be accepted until July 16, 2026 at 5:00pm
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED. c. BCGEU, Shop Steward
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.
Related keywords
Community Social ServiceMental HealthIncome AssistanceHarm ReductionTrauma Informed PracticeAddictions SupportOFA 1 First AidFood SafeVulnerable Sector ClearanceBC Drivers LicenseSocial ServicesCase Planning
Providing housing, health, and support services to adults with low or no income who have few, if any, options.
Industry
Non-profit Organization Management
Company size
501-1,000 employees
Founded
1971
Headquarters
New Westminster, British Columbia
LinkedIn followers
4,180
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to people in Metro Vancouver communities.
We help adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services.
Since 1971, we have offered a range of services and housing 24/7 to adult men and women who are destitute and require assistance. There are an estimated 5,230 individuals homeless in Metro Vancouver.
We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible independence for individuals.
We house more than 2,300 people every night in shelters and residences and operate within 76 buildings across the Lower Mainland. With over 1,600 employees, we are among the province's largest non-profits and, unfortunately, continue to grow larger because of the increased demand for our services.
We believe homelessness can be solved with everyone's help and the first step towards that goal is understanding homelessness. Learn more about the facts and issues by going to our website and following us on LinkedIn, Facebook and Instagram.
*We reserve the right to remove or restrict any content posted by visitors.
Offices: 544 Columbia Street, New Westminster, British Columbia V3L 1B1, CA
How many Social Services jobs are open in Surrey, Canada right now?
There are currently 209 open social services positions in Surrey, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Surrey, Canada?
Companies currently hiring include Fraser Health Authority, Options Community Services (OCS), Lookout Housing + Health Society, Senior Helpers of Surrey North, Pacific Community Resources Society (PCRS), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Surrey, Canada?
Yes — 11 of the 209 open social services positions offer remote or hybrid work (3 remote, 8 hybrid).
How do I apply for Social Services jobs in Surrey, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.