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Full-time
associate degree
Group Health Benefits, Dental Benefits, Vision Benefits, Continuous Learning, Skills Development, Flexible Hours
Posted 1d ago
~40 hrs/week
Responsibilities
The Administrative Associate serves as the first point of contact for clients and manages incoming calls and appointment scheduling. They are also responsible for maintaining client charts, processing payments, and providing general administrative support.
Requirements
Candidates should ideally have 1 to 2 years of experience in reception or customer service and a post-secondary education in medical office or business administration. Proficiency in Microsoft Office and the ability to work fluently in both English and French are considered assets.
Full job description
Administrative Associate – Ottawa, ON
CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.
We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more atcbihealth.ca.
About this opportunity
Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate at our Ottawa office, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.
Starting salary: $39,000 per year
Take an inside look at what you’ll do each day
Direct incoming calls received and provide callers with information about our services
Be the first point of contact for clients in the office
Pull charts used for daily appointments, file charts, reports and other correspondence
Enter client data, client charges, collect payments and issues receipts
Manage the appointment schedule to minimize cancelled appointments and vacancies
Perform general office duties and provide administrative support
What you need to be successful
1 to 2 years experience in a reception or customer service role is an asset
A post-secondary education in medical office/business administration is an asset
Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
A professional approach to customer service
A creative approach with a can-do attitude
Effective problem-solving skills
The ability to work fluently in both English and French is an asset
What CBI Health offers you
Continuous learning and skills development, including management opportunities
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
Flexible hours, which allow work-life balance and focus on quality of life
Inclusion matters
We welcome applicants of all backgrounds, identities, and lived experiences and provide accommodations throughout the hiring process.
CBI Health is Canada's leading community healthcare provider, offering rehabilitation and home health services to clients across Canada. Our national, interdisciplinary team shares a common goal to improve the physical and mental health of our clients.
With 250+ locations and over 13,000 healthcare professionals supporting more than 800 communities across Canada, the health and well-being of Canadians is at the heart of what we do. We are passionate about making a positive difference, and are committed to learning, improving and growing together as a team. Every day, we make a meaningful difference in people's lives by supporting them in achieving their goals. Together, we shape healthcare for the better.
Offices: 3300 Bloor Street West, Suite 900, Toronto, Ontario M8X 2X2, CA
Physiotherapy / PhysiothérapieOccupational Therapy / ErgothérapiePersonal Care / Soins personnelsNursing / Soins infirmiersHome Care / Soins à domicileWorkplace Solutions / Solutions pour le lieu de travailAssessment Services / Services d'évaluationBehaviour Therapy / Thérapie comportementaleSpeech Language Therapy / OrthophonieHospital Services / Services hospitaliers
CBI Health is Canada's leading community healthcare provider, offering rehabilitation and home health services to clients across Canada. Our national, interdisciplinary team shares a common goal to improve the physical and mental health of our clients.
With 250+ locations and over 13,000 healthcare professionals supporting more than 800 communities across Canada, the health and well-being of Canadians is at the heart of what we do. We are passionate about making a positive difference, and are committed to learning, improving and growing together as a team. Every day, we make a meaningful difference in people's lives by supporting them in achieving their goals. Together, we shape healthcare for the better.
Offices: 3300 Bloor Street West, Suite 900, Toronto, Ontario M8X 2X2, CA
Physiotherapy / PhysiothérapieOccupational Therapy / ErgothérapiePersonal Care / Soins personnelsNursing / Soins infirmiersHome Care / Soins à domicileWorkplace Solutions / Solutions pour le lieu de travailAssessment Services / Services d'évaluationBehaviour Therapy / Thérapie comportementaleSpeech Language Therapy / OrthophonieHospital Services / Services hospitaliers