Overnight Shift Supervisor, The Landing Family Shelter
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Full-time
high school
Health Insurance, Dental Insurance, 403(b) Retirement Plan With Employer Match, Paid Time Off, Vacation, Personal Time
Posted 28d ago
Apply by Oct 7
~35 hrs/week
Responsibilities
Oversee overnight operations of a family shelter, ensuring the safety and security of clients and staff. Manage day-to-day shift functions, including regulatory compliance, incident reporting, and the coordination of client care services.
Requirements
Requires a high school diploma or equivalent and four years of applicable experience. Proficiency in MS Office is required, with a preference for candidates familiar with the CARES database and bilingual skills.
Full job description
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults.
Position: Overnight FT Shift Supervisor
Reports To: APD-Director of Security and Operations
Location: Queens, NY 11369
What The FT Shift Supervisor Does:
Maintain professional relationships with clients and client confidentiality.
Practice Universal Precautions/Standard Protocol & Procedures.
Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
Input client data using DHS’ CARES database, as needed.
Communicate effectively with clients, peers, supervisors, and funders.
Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc).
Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility.
Ensure the safety and security of operations of the facility by maintaining adequate staffing levels.
Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor.
Ensure inventory of security equipment is up to date.
Ensure security of valuables and medications in safe/cabinet.
Retrieve, observe and document client’s self-administration of medications, as appropriate.
Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring.
Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation.
Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner.
Participate in program meetings as requested.
Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware.
Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
Overcome resistance to change from clients.
Provide all required information for shift reports to CAMBA management and/or to funders.
In the absence of adequate staffing, will have direct service/program responsibility in addition to the above.
Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate.
May conduct initial intake or initial and/or periodic assessments of clients
May reach out and market the program to the community in order to obtain resources for clients.
Task may be modified, expanded and/or assigned over a period of time.
Minimum Education/Experience Required:
High School Diploma or equivalent
Applicants currently enrolled in a program and on track to complete the minimum required education, license, and/or certification within the next three months, and who meet the minimum experience requirements, are encouraged to apply. However, employment is contingent upon satisfying requirements for the position.
Four (4) years’ applicable experience
Computer literacy in MS Office and other basic office technology
Other Requirements:
Working knowledge of CARES preferred
Bilingual (English & any other language) preferred
Compensation: $28.51 hourly
Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
CAMBA serves nearly 80,000 individuals and families each year, citywide, including over 11,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross-section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after-school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.
More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty. We’re working to change that dynamic so individuals, families, and New York City communities can thrive and succeed.
Join our team at http://camba.org/careers
Connect with @CAMBAinc via Facebook, Instagram, and Twitter.
Linktree: Linktr.ee/CAMBAInc
Offices: 1720 Church Ave., Brooklyn, New York 11266, US
How many Social Services jobs are open in New York, NY right now?
There are currently 7,337 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., New York Edge, among others. Browse the listings above to see every active employer.
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