New York, New York, United States · On-site
$45k–$74k/yr
Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people a…
Skills: Technical Support, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, Customer Service
New York, New York, United States · On-site
$111k–$209k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 1…
Skills: Shelter Operations, Case Management, Budgeting, Personnel Allocation, Labor Relations
New York, New York, United States · On-site
$68k–$78k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE The Medical Assistance Program (MAP) administers public health insurance programs, including Medicaid, for the Ci…
Skills: Staff Supervision, Case Management, Regulatory Compliance, Budgeting, Financial Evaluation
New York, New York, United States · Hybrid
Job Description The Division of Disease Control’s mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved throu…
Skills: SAS, Tableau, Microsoft Excel, Microsoft PowerPoint, Data Visualization
New York, New York, United States · On-site
$68k–$90k/yr
Job Description Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating strong…
Skills: Contract Management, Project Management, Strategic Planning, Public Engagement, Interagency Coordination
New York, New York, United States · On-site
$190k–$230k/yr
Job Description NOTE: Only candidates who are currently serving permanently as an Administrative Staff Analyst or are on the civil service list and are reachable may apply. The New York City Department of Youth and Commu…
Skills: Human Capital Administration, Civil Service Administration, Labor Relations, Recruitment, Performance Management
New York, New York, United States · Hybrid
$84k–$209k/yr
Job Description The Center for Health Equity & Community Wellness (CHECW), CHECW"s work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downs…
Skills: Strategic Leadership, Community Engagement, Program Design, Budget Management, Monitoring And Evaluation
New York, New York, United States · Hybrid
Job Description Open to candidates who are: Permanent; eligible for consideration under 55-a; or those individuals who have successfully filed for CONSULTANT (EARLY CHILDHOOD EDUCATION) Exam No. 5059 within the filing pe…
Skills: Early Childhood Education, Regulatory Compliance, Program Evaluation, Classroom Management, Technical Assistance
New York, New York, United States · Hybrid
Job Description Open to candidates who are: Permanent; eligible for consideration under 55-a; or those individuals who have successfully filed for CONSULTANT (EARLY CHILDHOOD EDUCATION) Exam No. 5059 within the filing pe…
Skills: Early Childhood Education, Regulatory Compliance, Program Evaluation, Classroom Management, Technical Assistance
New York, New York, United States · Hybrid
$70k–$81k/yr
Job Description Open to candidates who are permanent in the civil service title of Public Health Sanitarian or to those who have successfully filed for the PROMOTION TO ASSOCIATE PUBLIC HEALTH SANITARIAN Exam No. 6513 wi…
Skills: Leadership, Supervisory abilities, Written communication, Verbal communication, Environmental health
New York, New York, United States · Hybrid
$70k–$81k/yr
Job Description Open to candidates who are permanent in the civil service title of Public Health Sanitarian or to those who have successfully filed for the PROMOTION TO ASSOCIATE PUBLIC HEALTH SANITARIAN Exam No. 6513 wi…
Skills: Leadership, Supervisory abilities, Written communication, Verbal communication, Environmental health
New York, New York, United States · On-site
$63k–$98k/yr
Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868.00 - $72,298.00 The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families th…
Skills: Procurement, Contract Management, Budget Analysis, Vendor Management, Quality Assurance
New York, New York, United States · On-site
$60k–$70k/yr
Job Description The Public Advocate, an independently elected public official, serves as a direct link between city government and residents, acting as a “watchdog” for New Yorkers. The Public Advocate is a non-voting me…
Skills: Community Engagement, Policy Research, Stakeholder Relations, Rapid Response Coordination, Analytical Skills
New York, New York, United States · On-site
$100k–$121k/yr
Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,050.00. THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF CHILD PROTECTIVE SPECIALIST SUPER…
Skills: Child Welfare Practice, Training Facilitation, Coaching, Curriculum Implementation, Administrative Support
New York, New York, United States · Hybrid
$59k–$68k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE INVESTIGATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Bureau of Childcare ensures that ch…
Skills: Investigation, Surveillance, Interviewing, Case Building, Regulatory Compliance
New York, New York, United States · Hybrid
$59k–$68k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ASSOCIATE INVESTIGATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Bureau of Childcare ensures that ch…
Skills: Investigation, Surveillance, Interviewing, Case Building, Regulatory Compliance
New York, New York, United States · On-site
$70k–$105k/yr
Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $69,950.00 - $74,147.00 SELECTED CANDIDATES MUST HAVE FILED FOR, TAKEN, AND PASSED THE EXAM FOR THE CIVIL SERVICE TITLE ASSOCIATE CONTRACT SPECIALIS…
Skills: Contract Management, Fiscal Management, Program Evaluation, Project Management, Data Collection
New York, New York, United States · On-site
$42k–$49k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE The HIV/AIDS Services Administration (HASA) is the most comprehensive program of its kind in the country, helping New Yorkers liv…
Skills: Data Entry, Visitor Management, Telephone Etiquette, Correspondence Preparation, Mail Sorting
New York, New York, United States · On-site
$73k–$83k/yr
Job Description The Department of Social Services' Office of Legal Affairs provides legal guidance, litigation support, and direct representation in state and federal courts and administrative agencies to the Department …
Skills: Family Law, Litigation, Legal Research, Case Management, Drafting Legal Documents
New York, New York, United States · On-site
$70k–$81k/yr
Job Description The Department of Social Services' Office of Legal Affairs provides legal guidance, litigation support, and direct representation in state and federal courts and administrative agencies to the Department …
Skills: Family Law, Litigation, Legal Research, Case Management, Drafting Legal Documents
New York, New York, United States • On-site
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Provide technical assistance and troubleshooting for hardware, software, and network issues for DOP staff. Document all service requests and maintain technical guides to improve overall IT services.
Requires a high school diploma or equivalent and three years of experience in community-centered activities or related technical duties. Candidates must possess strong problem-solving skills and a commitment to exceptional customer service.
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is seeking a skilled and motivated IT Helpdesk Specialist to join our dynamic IT team. The ideal candidate will have a passion for technology, excellent problem-solving skills, and a commitment to providing exceptional customer service. Responsibilities include, but are not limited to, the following:
- Under general direction, with wide latitude for independent initiative and judgment, provide technical assistance, service functions, and administrative tasks in maintaining, troubleshooting, repairing, or replacing computer/software components for DOP staff.
- Annotate and monitor inquiries and service requests.
- Provide technical support and troubleshooting for hardware, software, and network issues.
- Respond to and resolve user inquiries via phone, email, or in-person.
- Document and track all support requests and resolutions in the helpdesk system.
- Maintain and update technical documentation and user guides.
- Collaborate with other IT team members to address complex issues and improve overall IT services.
- Provide training and support to end-users on various IT systems and applications.
- Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
- Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
- Maintain accurate documentation of communication on service requests and work orders performed.
- Check indicators and determine the proper functioning of equipment to resolve hardware and software issues.
- Follow standard operating procedures and policies as directed by management.
- Create e-mail templates and draft user tutorials. Create and update reports and spreadsheets and other data-entry tasks.
*Maximum salary is not guaranteed.
COMMUNITY ASSOCIATE - 56057
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
There are currently 7,337 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include New York City Housing Authority (NYCHA), Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., New York Edge, among others. Browse the listings above to see every active employer.
Yes — 1102 of the 7337 open social services positions offer remote or hybrid work (159 remote, 943 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
