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Full-time
high school, professional certificate
Posted 24d ago
~40 hrs/week
Responsibilities
The Safety Security Officer ensures the safety of clients, staff, and property at a homeless shelter through regular inspections and access control. Responsibilities include monitoring behavior, performing crisis intervention, and managing facility documentation and surveillance.
Requirements
Candidates must have a high school diploma or GED, prior security experience, and a valid NYS Security Guard License with an 8-Hour Annual Certificate. A Fire Guard License for Shelters (F02) and CPI certification are preferred.
Full job description
JOB DESCRIPTION
JOB TITLE: Safety Security Officer
FLSA: Non-Exempt
DIVISION: Operations
REPORTS TO: Shift Supervisor
LOCATION: All boroughs, NYC
SALARY: $19.65 hourly
SUMMARY:
The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager.
DUTIES & RESPONSIBILITIES:
Perform daily inspections of all clients’ rooms
Escort clients to appointments as needed
Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures.
Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
Respond to incidents
Assist with client intakes
Perform daily pack-ups and logging of client property belonging to AWOL clients
Store and remove client property once the mandated storage time has expired
Maintain a clean and organized storage area
Complete logs, incident reports, and all other required documentation.
Make calls to police, fire department, and other first responders as directed.
Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.
Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures.
Ensure the safety and security of all assigned equipment.
Mandated overtime
Perform other tasks as assigned.
EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS:
High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.
Westhab’s mission is: Building Communities. Changing Lives.
We build communities by developing high-quality affordable housing, and we change lives by delivering a broad range of services designed to help people and communities thrive.
The sum of our efforts is a comprehensive community development approach that transforms neighborhoods and delivers hope and opportunity to our neighbors who are most in need.
Since our founding in 1981, Westhab has built 1,094 affordable housing units, moved 9,149 households from homelessness to affordable housing, placed 8,099 people into employment, and delivered services to over 10,000 homeless and at-risk youth.
We invite you to join us and help us deepen our impact as we serve more people in more communities than ever before.
How many Social Services jobs are open in New York, NY right now?
There are currently 7,292 open social services positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Breaking Ground (NYC Permanent Supportive Housing), Samaritan Daytop Village, Inc., Police Athletic League, Inc., New York Edge, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in New York, NY?
Yes — 1110 of the 7292 open social services positions offer remote or hybrid work (161 remote, 949 hybrid).
How do I apply for Social Services jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.