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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States · On-site
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Houston, Texas, United States • On-site
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Verify patient eligibility and assist patients with applications for Medicaid, the Affordable Care Act, and other state and federal health programs. Maintain accurate patient documentation and provide high-quality customer care and administrative support at clinic sites.
Requires a high school diploma or GED, with an associate degree preferred and at least one to two years of experience in healthcare or patient assistance. Must be bilingual in English and Vietnamese (or other specified languages) and proficient in Microsoft Office.
Description
POSITION TITLE: Eligibility Support Specialist - Bilingual Vietnamese or Spanish
LOCATION: HOPE Clinic
REPORTS TO: Eligibility Support Team Lead (Main) & Site Manager (Alief, West & Aldine satellite sites)
EDUCATION: High School diploma or GED; Associates degree preferred.
WORK EXPERIENCE: 2 years or more in healthcare
SALARY RANGE: $14.50-$15.00/hour
FLSA STATUS: Hourly – Non-Exempt
POSITION TYPE: Full-Time
LANGUAGE REQUIRED: Fluent in English; Bilingual in English and Spanish, Arabic, Burmese, Chinese or other languages is required
HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Under general supervision, the Eligibility Support Specialist will verify patient eligibility and assist in health program applications to the patients of Asian American Health Coalition of the Greater Houston Area (AAHC) DBA HOPE Clinic. Maintains all patient information and documents while providing high quality customer care services to patients.
MAJOR DUTIES & RESPONSIBILITIES:
Requirements
High School diploma or GED is required; Associate degree preferred. Minimum of one year in health education, patient navigation, customer service, and/or health clinic patient assistance field.
Here to help, here to serve.
HOPE Clinic is a non-profit, federally qualified health center (FQHC) with 4 locations in the greater Houston area. Established in 2002, HOPE Clinic provides comprehensive health care services to all regardless of their ability to pay. In particular, HOPE Clinic serves the uninsured, under insured, those with limited English proficiency, and the low-income. A unique characteristic of HOPE Clinic is its capacity to provide services in over 30 different languages, including: Mandarin, Cantonese, Vietnamese, Korean, Burmese, Arabic, and Spanish. Our mission is to improve the health of residents of Greater Houston in a culturally and linguistically appropriate manner.
Offices: 7001 Corporate Dr, Suite 120, Houston, TX 77036, US · 14438 Bellaire Blvd, Houston, TX 77083, US · 12121 Westheimer Rd, Suite 205, Houston, TX 77077, US · 3000 Aldine Mail Route Rd, Building C, Suite 200, Houston, Texas 77039, US
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