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Full-time
bachelor degree
Posted 11d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
The Contract Monitoring Specialist ensures that contracted providers adhere to SSCC agreements, state regulations, and performance standards. This role involves conducting on-site visits, analyzing performance data, and preparing detailed reports to maintain compliance and service quality.
Requirements
Candidates should possess a bachelor's degree in social or human services and have relevant experience in contract administration or child welfare. Strong analytical, communication, and documentation skills are required to manage compliance activities effectively.
Full job description
Position: Contract Monitoring Specialist Classification: Full-time, Exempt Reports to: Manager, Contract Monitoring Services Company: Texans Together Location: Houston, TX
Position Description: The Contract Monitoring Specialist plays a critical role in ensuring that contracted providers, including Child Placement Agencies (CPAs), General Residential Operations (GROs), Residential Treatment Centers (RTCs), and Supervised Independent Living (SIL) programs, adhere to the terms of their agreements with the Single Source Continuum Contractor (SSCC). This role focuses on ongoing monitoring, compliance oversight, and accountability, particularly as it relates to T3C implementation, DFPS expectations, and network-wide performance standards.
Primary Responsibilities:
Assist in all contract readiness activities to prepare for SSCC Stage I go-live.
Assist in compiling data and preparing reports for contract monitoring activities, including performance metrics, service delivery, and financial expenditures.
Assist in coordinating meetings related to contract monitoring visits and issue resolution.
Help track and document contractor compliance with required background checks, licenses, and training requirements.
Monitor subcontractor compliance with SSCC contract terms, state and federal regulations, and performance metrics.
Conduct on-site visits, interviews, and file reviews to assess service delivery.
Analyze performance data and prepare detailed monitoring reports with findings and recommendations.
Conduct risk assessments and provide written feedback to management.
Track resolution of deficiencies and verify implementation of improvement strategies.
Provide technical assistance and guidance on contract requirements.
Conduct contractual audits to maintain compliance.
Conduct basic research on relevant state and federal regulations, agency policies, and best practices as directed.
Maintain thorough documentation of monitoring activities and communications.
Communicate compliances and noncompliance’s to subcontractors and SSCC leadership.
Maintain strict level of confidentiality when handling sensitive contract and client information, in compliance with agency policies and regulatory requirements.
Required Qualifications:
Bachelor’s degree, preferably in social services or human services. Relevant experience in contract administration and social services may be considered in lieu of formal degree.
Proven experience in administrative or contact support, preferably within government agencies or a social services environment.
Experienced and knowledgeable of child welfare services, child placement agencies, or residential care settings in Texas.
Preferred Qualifications:
Experience with contract documentation, record keeping, and data entry is highly desirable.
Knowledge, Skills, and Abilities:
Demonstrated ability to work attentively under strict deadlines with a high degree of accountability.
Skilled in preparing clear, concise, and high-quality reports tailored to varied audiences.
Strong written and verbal communication skills, with an emphasis on clarity and professionalism.
Exceptional attention to detail, ensuring accuracy and precision in all reporting and documentation.
Proven capability to manage multiple evaluations concurrently while adapting to shifting priorities in fast-paced environments.
Able to work independently with minimal supervision, exercising sound judgment in decision-making.
Effective team collaborator, capable of engaging with diverse organizational structures to collect data and support evaluation objectives.
Proficient in Microsoft Excel and Word, with the ability to leverage these tools for efficient data handling and documentation.
Adept at reading, interpreting, and analyzing complex data, information, and documents to inform decisions.
Work Conditions:
Environment: Office
Range of Schedule: Mon – Fri, 7:00 a.m. to 8:00 p.m.
Travel: Occasional – Local and Statewide
DePelchin is Proud to be an Equal Opportunity Workplace.
DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.
DePelchin Family Services empowers child welfare organizations by serving as a trusted administrative partner. Through innovative shared services, we strengthen operational capacity, drive excellence, ensure accountability, and promote long-term sustainability—so every child and family receives the highest quality care.
Visit www.depelchin.org to learn more.
Offices: 4950 Memorial Drive, Houston, TX 77007, US
Foster Care and AdoptionPost-AdoptionBirth Mother ProgramCounseling ProgramsParenting Programsand School-Based ProgramsHealth CareAdviceParentingChild Care
How many Social Services jobs are open in Houston, TX right now?
There are currently 1,461 open social services positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Houston, TX?
Companies currently hiring include Aiken Regional Medical Centers, Houston ISD, BakerRipley, Legacy Community Health, KidsCare Home Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Houston, TX?
Yes — 160 of the 1461 open social services positions offer remote or hybrid work (40 remote, 120 hybrid).
How do I apply for Social Services jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.