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Overview We believe in setting our employees up for success. That’s why we believe in providing an orientation personalized to your work environment. Even when your orientation period ends, you can rest assured that the …
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$16/hr–$16/hr
Other
high school
Excellent Benefits, Generous PTO
Posted 47d ago
~40 hrs/week
Responsibilities
Maintain a safe and orderly environment in a low-demand shelter for single adults experiencing homelessness. Duties include conducting security rounds, managing front desk enrollment, and de-escalating volatile situations.
Requirements
Requires a high school diploma or equivalent and effective communication skills. Experience working with homeless, chemically dependent, or mentally disabled individuals is preferred.
A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community.
Position Summary
The Residential Monitor in a low demand shelter is responsible for the overall functioning of the shelter, including maintaining a peaceful, safe, supportive, and orderly environment. The position serves single adults who are homeless and includes basic orientation (services, rules, & policies), assistance with basic immediate needs, de-escalating conflict, and being a stable, welcoming presence.
Some of the duties include
Conduct rounds, security checks, and perform searches as needed. Immediately reports abnormal findings to shift supervisor or Director of Operations Responsible for rule enforcement and assisting in the daily needs of shelter residents Handle front desk duties, including enrolling new residents in the shelter data system, scan-in residents, enforce bans, and utilize appropriate security measures (such as metal detector, wanding, handling contraband) Monitors security cameras to ensure clients are complying with policies regulating conduct Interacts with clients professionally, using open and respectful communication De-escalates potentially volatile situations between clients when necessary, utilizing Handle With Care’s intervention strategies Monitors client and visitor movement inside facility Responsible for rule enforcement and assisting in the daily needs of shelter residents. including making Prepares incident/accident/injury reports as necessary Maintains detailed records of events that occur during the shift
Qualifications
Our ideal candidate has a high school diploma or equivalent; some experience working with the homeless, chemically dependent, or mentally disabled individuals; and effective communication and crisis intervention skills.
LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages.
Join our team! Go to https://www.lutheranmetro.org/get-involved/careers/ to complete an online application and attach a cover letter (with salary requirements) and resume. The hourly rate for this position is $16.00 Applications accepted until positions are filled. Qualifications
Related keywords
Shelter ManagementSafety Net ServicesCrisis InterventionHandle With CareSecurity ChecksContraband HandlingIncident ReportingHomeless ServicesSocial ServicesResidential Monitoring
Lutheran Metropolitan Ministry (LMM) is a 54 year-old non-profit providing innovative social enterprise job-training, civic engagement strategies and safety net services for the city of Cleveland and across northeastern Ohio. The mission leads LMM to operate programs that change lives, transform communities and enliven community engagement. We serve through advocacy, convening, and programs, which include Housing & Shelter, Workforce Development, and Health & Wellness Services.
Offices: 4515 Superior Ave., Cleveland, OH 44103, US
Based on 740 listings with disclosed salaries, most social services jobs in Ohio pay between $49k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Social Services jobs are open in Ohio right now?
There are currently 7,485 open social services positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Ohio?
Companies currently hiring include ViaQuest, Inc., LifeWise Academy, Sprenger Health Care Systems, Otterbein SeniorLife, Bon Secours Mercy Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Ohio?
Yes — 532 of the 7485 open social services positions offer remote or hybrid work (135 remote, 397 hybrid).
How do I apply for Social Services jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.