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Director Software Quality Engineering & Cybersecurity
Santa Clara, California, United States · Hybrid
$172k–$298k/yr
Senior+
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$91k–$187k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Short term disability, Long term disability, Life insurance
Posted 10d ago
Apply by Feb 27
~40 hrs/week
Responsibilities
The role involves conducting end-to-end hardware installation, network configuration, and troubleshooting within data center environments. It also requires leading team tasks, ensuring compliance with safety protocols, and acting as a technical liaison to resolve infrastructure risks.
Requirements
The position requires 6 to 10+ years of relevant experience in data center support and hardware maintenance. Candidates must demonstrate proficiency in network cabling, system diagnostics, and the ability to lead technical teams while adhering to strict operational standards.
Full job description
Assists in distributing tasks to team and conducts end-to-end hardware installation and troubleshooting. Leads cabling validation and problem solving to establish error free connections. Monitors, reviews, and analyzes ticket queues and/or console alarm error messaging, addressing complex incidents.Trains advance fix and repair techniques that align with corporate objectives. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.
Responsibilities
Key Responsibilities Datacenter Services Operations-Break/Fix and Hardware Maintenance: -Assists in distributing tasks to team and conducts end-to-end on-site hardware installation, removing and troubleshooting hardware without disturbing critical infrastructure, and configurations independently, and leading diagnostics and collecting customer solution sign-offs. -Replaces server components and upgrades servers for existing customer base, independently, reporting results upon completion. Datacenter Services Operations-Network Configuration, Installation, and Augmentation: -Implements designed and defined network communications and solutions, including cabling an networking equipment, independently, communicating across teams and providing management upward feedback on implementation task approaches. -Leads cabling validation, ensuring network environment build and connectivity is established, scripting to verify that devices are connected and free from transmission errors, link errors, and bottlenecks, and problem solving to establish error free connections. Technical Support and Trouble Shooting-Technical Support and Trouble Shooting: -Monitors, reviews, and analyzes ticket queues and system logs and/or console alarm error messaging assigned environments, addressing complex incidents. -Implements technical solutions to enhance and/or trouble the system within Service Level Agreements (SLAs), identifies and escalates trends, and documents steps or resolutions involved in maintaining the environments. Safety and Compliance-Safety, Security, Compliance, and Documentation: -Oversees adherence to all established Standard Operating Procedures (SOPs)/Maintenance Operation Protocols (MOPs) when performing tasks, ensuring all work stays within site rules, colocation vendor rules/or data center site, and signs-off. -Follows and monitors implemented required security controls. -Utilizes principles of compliance and health and safety, and acts as a lead to ensure compliance with health and safety guidelines (including personal protection equipment, site access, or specific data site compliance) during on-site work at customer locations and at office. Continuous Improvement-Continuous Improvement: -Trains advance fix and repair techniques that align with corporate objectives. -Begins to stay current with industry understanding best practices and developments in networking and server maintenance. -Facilitates adherence to SOPs and MOPs for operational Data Center Change Control processes. -Analyzes issues for repeating problems or trends, escalating identified issues to external experts and operations team, and engaging global team about local issues, and starts to propose solutions. Collaboration, Vendor Relations, and Leadership-Collaboration, Vendor Relations, and Leadership: -Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks. -Ensures that internal and/or external teams are delivering quality services and that all SLAs are being met. -Contributes to quality assurance through process creation and review and assists in the training of new or less experienced peers.
Core Responsibilities Planning & Execution: -Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: -Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: -Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: -Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: -Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement. Performance and Development: -Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.
Qualifications
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $90,800 to $187,000 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Related keywords
Data CenterHardware InstallationTroubleshootingCablingNetwork ConfigurationServer MaintenanceSOPMOPIncident ManagementSLATechnical LiaisonInfrastructureDiagnosticsQuality AssuranceProject ManagementMentoring
Oracle is a global leader in AI, delivering the cloud infrastructure, data, and applications that organizations across the world trust to successfully achieve business outcomes at scale.
Oracle Cloud Infrastructure (OCI) provides fast, flexible, scalable AI infrastructure. With superior compute performance and network design, a comprehensive choice of AI services for developing and orchestrating agentic AI workflows at scale, and unrivaled data control, security, privacy, and governance, OCI is designed for AI workloads. It also gives customers the flexibility to run their workloads wherever they need by supporting public cloud, multicloud, hybrid cloud, sovereign, and on-premises deployments.
The Oracle AI Database is the only database with AI natively built in everywhere. By bringing AI to where data lives, the Oracle AI Database delivers enterprise-grade AI securely, cost-effectively, and at scale. In-database machine learning and vector search enable AI models to run where data resides. Support for multi-modal data (structured, unstructured, graph, vector) enables richer AI use cases.
The Oracle AI Data Platform enables organizations to build, deploy, and govern AI agents and applications on top of private, secure, and distributed enterprise data. This enables organizations to operationalize AI without compromising data security or control.
Oracle Applications embed AI directly into business workflows and industry processes to ensure AI is delivered in context, where work happens. They include the only applications suite that brings AI to every aspect of a business, with AI-powered ERP, HCM, and CX applications, and the Oracle Health Suite which provides applications for managing the entire healthcare ecosystem. Oracle also provides industry-specific cloud application suites for more than two dozen industries and NetSuite, the world’s first cloud computing company.
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How much do Security & Safety jobs in Santa Clara, CA pay?
Based on 258 listings with disclosed salaries, most security & safety jobs in Santa Clara, CA pay between $90k–$281k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Santa Clara, CA right now?
There are currently 332 open security & safety positions in Santa Clara, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Santa Clara, CA?
Companies currently hiring include NVIDIA, Allied Universal, Palo Alto Networks, Applied Materials, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Santa Clara, CA?
Yes — 75 of the 332 open security & safety positions offer remote or hybrid work (28 remote, 47 hybrid).
How do I apply for Security & Safety jobs in Santa Clara, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.