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Skills: Critical environment infrastructure, Mechanical equipment maintenance, Electrical equipment maintenance, Data center operations, SLA monitoring
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Senior Staff Software Engineer | Security Data Platform | Expert in Python
Santa Clara, California, United States · Remote OK
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SOC Operator - Part Time Dispatch Center Coordinator
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$103k–$226k/yr
Full-time
high school, bachelor degree, professional certificate
Professional development, Career rotation programs, Diversity and inclusion training, Professional certifications
Posted 2d ago
~40 hrs/week
Responsibilities
The Field Service Engineer is responsible for overseeing the day-to-day operations and maintenance of mechanical and electrical equipment within leased datacenters. They ensure compliance with service-level policies, manage critical environment incidents, and coordinate audits to maintain optimal operational efficiency.
Requirements
Candidates must have a high school diploma or equivalent and at least 3 years of experience supporting IT equipment or critical environment facilities. The role requires US citizenship and the ability to pass specialized Microsoft Cloud background checks.
Full job description
Overview
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a CO+I CE Field Service Engineer (FSE).
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I FSE, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Responsibilities
Data Center Operations
Ensures compliance with data center business units and service-level policies.
Engages with appropriate teams and resources to execute tasks or projects.
Manages programs associated with area of responsibility.
Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget.
Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
Participates in Root Cause Analysis (RCA) process as appropriate.
Service Delivery
Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation)
Reduce high-impact and human-error Critical Environment (CE) incidents year over year
Deliver on cost/energy efficiency initiatives
Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters
Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs)
Work with regional and global peers to share and build best practices across the entire datacenter portfolio
Data Center Work Environment
Shares best practices; assists others in learning role, process, procedures.
Provides mentorship across data centers for specific expertise.
Seeks training opportunities that meet the interest of the business as well as own career goals and objectives.
Suggests ways for reducing risk of performing maintenance; works with others to accommodate scheduling needs.
Suggests improvements in implementation based on depth of understanding.
Contributes to a positive team environment by learning and adopting best practices.
Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team.
Ownership
In alignment with management priorities, holds self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service).
Supports escalation of issues to appropriate owner.
Qualifications
Required Qualifications:
High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience in datacenter or other critical environment facility,
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
While not required, we also look for the following Preferred Qualifications:
Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
How much do Security & Safety jobs in Santa Clara, CA pay?
Based on 258 listings with disclosed salaries, most security & safety jobs in Santa Clara, CA pay between $90k–$281k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Santa Clara, CA right now?
There are currently 332 open security & safety positions in Santa Clara, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Santa Clara, CA?
Companies currently hiring include NVIDIA, Allied Universal, Palo Alto Networks, Applied Materials, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Santa Clara, CA?
Yes — 75 of the 332 open security & safety positions offer remote or hybrid work (28 remote, 47 hybrid).
How do I apply for Security & Safety jobs in Santa Clara, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
