Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties…
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$30k–$48k/yr
Full-time
high school, associate degree, bachelor degree
Posted 2d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
Provide hands-on IT operational and project support for hardware, software, and network systems at airport locations. Manage technical documentation, inventory audits, and resolve connectivity issues while maintaining service level agreements.
Requirements
Requires a minimum of a high school diploma with 4 years of experience, or an associate degree with 2 years, or a bachelor degree. Must be a U.S. citizen with the ability to obtain a DHS Entrance on Duty clearance.
Full job description
Responsibilities
Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.S. The primary duties are to provide IT related operational and project support for the Federal Security Director, staff, and the screening workforce. Roles and responsibilities include delivering professional, high-quality services and a variety of technologies across the airport as well as off-site locations. Additionally, the role will be responsible for providing technical guidance for directing and monitoring information systems operations while adhering to contracted service level agreements which require using judgment in maintaining IT operations, making recommendations, supporting multiple Operations and Maintenance (O&M) project related activities.
The position requires on-site work at our Omaha, NE location.
Must be willing to Travel up to 25% as needed.
Day to Day Work Responsibilities:
Provide hands-on technical support for a wide range of IT and network systems including:
Cisco switches, fiber backbones, and network infrastructure
Desktops, laptops, tablets, printers, scanners, and peripherals
Communication equipment (VoIP phones, cell phones, VTC units)
Transportation security systems such as duress alarms and Electronic Time and Attendance System (eTAS) clocks
Troubleshoot and resolve hardware, software, and network issues both remotely and in-person.
Perform installation and configuration of end-user devices such as laptops, mobile devices, VTC units, and other peripherals.
Support infrastructure components like fiber backbones, patch panels, and network interconnectivity, ensuring secure and reliable communications.
Log and manage updates through a ticketing system, maintaining accurate asset and configuration records.
Conduct routine IT inventory audits, update cabinet documentation, and ensure equipment records are current.
Partner with Peraton leadership to recommend technology and process improvements that enhance service delivery and customer experience.
Deliver support with a professional presence — often directly assisting senior government personnel in high-profile environments.
Provides technical support for end user devices hardware (laptops, desktops, printers, tablets, mobile devices) and peripherals, software (COTS, GOTS, Web), network infrastructure (routers, switches, etc.), Voice over Internet Protocol (VoIP), audiovisual display systems, analog and wireless technologies.
Schedules and coordinates customer desk-side support for the installation of new software or to performance hardware or software break/fix activities.
Investigates and resolves all connectivity issues related to end-user, site infrastructure and STIP IT equipment.
#TSAImpact
Qualifications
Basic Qualifications:
Bachelor’s degree and 0 years’ experience or Associate’s degree and 2 years’ experience or HS diploma/equivalent and 4 years of experience.
U.S. Citizenship required; Must have the ability to obtain / maintain a DHS Entrance on Duty (EOD) clearance.
Experience supporting end-user IT hardware and software in a desk-side or field service environment.
Experience supporting variety of IT technologies (Laptops, Mobile devices, etc.)
Excellent communication skills and the ability to support senior-level government staff with professionalism.
Preferred Qualifications:
Prior experience supporting DHS or other federal agencies.
Industry certifications such as CompTIA A+, Network+, Cisco, or Microsoft credentials.
Familiarity with Cisco switch installations and complex fiber backbone configurations.
Working knowledge of Cat6 and fiber patching, installation, and repairs.
Physical Requirements:
Ability to spend 4+ hours per day on your feet, often walking long distances throughout airport and office environments to support customer equipment.
Ability to lift 40–50 pounds when installing IT equipment.
Ability to push/pull carts to transport equipment.
Ability to kneel, bend, and reach under desks to connect or repair cabling, and connect patch cables from patch panels to network switches.
Physical activity may include climbing ladders, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, grasping, and using hand tools.
Required to have close visual acuity to perform activities such as viewing a computer terminal.
Subject to hazards such as proximity to moving mechanical parts, moving vehicles, and electrical current.
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$30,000 - $48,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
Related keywords
IT SupportNetwork InfrastructureCiscoFiber BackboneVoIPHardwareSoftwareDHSTSATicketing SystemInventory AuditCat6VTCPeripheralsNetwork SwitchesPublic Trust
Fearlessly solving the toughest national security challenges.
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
2017
Headquarters
Reston, Virginia
LinkedIn followers
162,320
At Peraton, we're at the forefront of delivering the next big thing every day. We're the partner of choice to help solve some of the world's most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.
How do we do it? By thinking differently. We're not mired in the past. We look at all problems with fresh eyes. We look past the obvious to bring the best talent, tech, and ideas together to completely transform how things get done. So bring your unique ideas, your entrepreneurial spirit, and your drive to succeed and get ready to be part of something bigger. Get ready to do the can't be done.
________
Recruitment fraud is a growing trend where fraudsters have been known to attempt to use our name to trick job seekers with fake employment opportunities. This type of scam is typically carried out through fake job postings, fake websites, or email accounts claiming to be from Peraton. The intent of recruitment fraud is to gain access to your personal information, such as your banking information, credit card number, or social security number.
Please be aware that our careers site can be found at careers.peraton.com and our corporate site can be found at peraton.com.
To learn more about Recruitment fraud and what to expect and not to expect from a Peraton recruiter, please visit: https://careers.peraton.com/recruitment-fraud/
Offices: 1875 Explorer St, Reston, Virginia 20190, US · 12975 Worldgate Drive, Herndon, VA 20170, US · 6767 Old Madison Pike, #321, Huntsville, AL 35806, US · 1400 Shamrock Avenue, Monrovia, CA 91016, US · 3855 Lewiston St, Aurora, Colorado 80011, US
How many Security & Safety jobs are open in Omaha, NE right now?
There are currently 390 open security & safety positions in Omaha, NE listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Omaha, NE?
Companies currently hiring include Amentum, Allied Universal, CACI International Inc, Children's Nebraska, Boys Town National Research Hospital, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Omaha, NE?
Yes — 23 of the 390 open security & safety positions offer remote or hybrid work (9 remote, 14 hybrid).
How do I apply for Security & Safety jobs in Omaha, NE?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.