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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401k With Matching Contributions, Time Off Programs, Health Savings Account (HSA)
Posted 1d ago
~40 hrs/week
Responsibilities
Responsible for the daily receipt, screening, sorting, and delivery of internal and external mail and packages. This includes scanning documents into digital files and utilizing X-ray equipment to screen for hazardous materials.
Requirements
Requires a high school diploma or GED and the ability to lift up to 70 pounds. Candidates should possess strong verbal communication skills and proficiency in Microsoft Office.
Full job description
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Summary of the Job:
Responsible for the daily receipt, screening for hazardous items, sorting, and both physical and electronic delivery of internal and external mail and packages for FNBO. Will prepare and scan items into digital files and send to departments for processing or archival. Work with the couriers to ensure receipt and deliveries are documented and on time. Pick-up and delivery of physical mail and packages within the downtown campus.
About This Role:
Key Accountabilities:
Use set procedures to sort between physical delivery or electronic distribution, track and deliver mail
Will need to sort incoming mail into segments for physical delivery or electronic distribution
Physical accountable mail will need to be entered and tracked electronically through final delivery
Prepare and electronically scan Bank mail to meet or exceed established quality and quantity standards.
Ability to run Opex Equipment for capturing customer transactions. This includes sitting or standing for an 8hrs shift depending on workload.
Focus on attention to detail and accuracy and stop items that should not be scanned
Ability multi-task as needed.
Ability to understand and follow standard procedures, oral or written instruction.
Process undeliverable electronic queue to send mail to proper recipient
Utilize problem solving and guides to ensure mail is delivered to intended destination
Contact possible departments for guidance to determine correct location
Research items returned as incorrect and redirect correctly giving sorting guidance to programmers for change
Use set procedures to sort, track and deliver mail as well as perform scanning production.
Sort mail and packages for courier runs into correct delivery routes
Deliver mail and packages to correct locations on Campus
Perform retention scanning production.
Ability to prepare production work for electronic scanning
Utilize scanning software to scan items into proper work queues
Index individual scanned accounts into the correct account
Field phone calls to Mail Center and be able to answer customer questions
Advise mailing customers on best ways to send or receive items
Research and advise different pricing solutions for sending packages
Find trackable items in route when questions arise
Screen incoming mail for dangerous materials
Be proficient in running the X-Ray scanning equipment
Look for other potential hazards in the mail to stop possible contamination
Make escalated calls for backup when suspicious items are found
Learn and maintain comprehensive job knowledge through a combination of procedures and on-the-job-training (OJT) for all department job functions.
Work in a manner to complete production and accuracy at expected levels.
Assist in procedure feedback to improve processes.
Follow all pertinent regulations.
Understand and comply with the Bank's BSA/AML Program; adhere to all bank policy, laws and regulations applicable to role.
Complying with the Bank's Customer Identification Program and Customer Due Diligence Policy.
Identifying, monitoring and reporting suspicious activity.
Completing BSA/AML and other assigned training in a timely manner as directed by management.
Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNO Compliance Accountability Program.
Remain up-to-date on regulatory changes via online provider, newsletters, attending seminars, training, and bulletins from regulators or other applicable agencies.
Demonstrate professional behavior and promote positive working relationships.
Practice the FNNI Operating Philosophy and FN Operations’ values; support goals and strategic plan.
Employ and promote a strong work ethic, encouragement and positive feedback to team members.
Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability and respect for team members.
Demonstrate regular and predictable attendance, punctuality and adherence to agreed upon schedule.
Project a professional image in dress, manner, communication and focus.
Be accountable for continuous best efforts to complete the job assigned.
The Ideal Candidate for This Role:
Required:
High school graduate or GED.
Excellent verbal skills with ability to answer customer questions via phone, Email or in person
Excellent time management skills
Ability to lift 70pounds
Focus on attention to detail and accuracy and problem solving skills
Ability to multi-task as needed.
Working knowledge of Microsoft Office suite of products.
Desired:
Postal or delivery service experience.
Knowledge banking products and processes.
Basic mathematical functions and capability.
Work Environment:
Compensation and Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
To obtain compensation and benefit information related to this specific role, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20261132
Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.
First National of Nebraska, Inc. is a bank holding company. The Company, through its subsidiary, First National Bank of Omaha (FNBO), is engaged in providing various financial products. FNBO is the banking company, which is engaged in full-service commercial lending; small business and consumer banking, including credit cards; mortgage services; wealth management and investment services, and treasury services. FNBO offers personal banking services, such as banking, including savings accounts, online services and mobile banking, and lending, such as auto loans and personal loans. Its services under small business category include banking, such as checking accounts and global banking; lending, such as lines of credit and small business administration loans, and business processing, such as credit card processing. Its corporate banking services include banking, such as deposits and corporate treasury services, and loans and financing, such as corporate lending and agri-business lending.
Offices: 1620 DODGE ST, Omaha, Nebraska 68102-1593, us
First National of Nebraska, Inc. is a bank holding company. The Company, through its subsidiary, First National Bank of Omaha (FNBO), is engaged in providing various financial products. FNBO is the banking company, which is engaged in full-service commercial lending; small business and consumer banking, including credit cards; mortgage services; wealth management and investment services, and treasury services. FNBO offers personal banking services, such as banking, including savings accounts, online services and mobile banking, and lending, such as auto loans and personal loans. Its services under small business category include banking, such as checking accounts and global banking; lending, such as lines of credit and small business administration loans, and business processing, such as credit card processing. Its corporate banking services include banking, such as deposits and corporate treasury services, and loans and financing, such as corporate lending and agri-business lending.
Offices: 1620 DODGE ST, Omaha, Nebraska 68102-1593, us