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The Residential Aide ensures the safety and security of staff and clients by enforcing house rules and monitoring facility areas. They are also responsible for mentoring new staff, documenting resident activities, and coordinating emergency responses.
Requirements
Candidates must have a high school diploma and at least one year of experience, preferably in a residential facility. Required certifications include Fire Guard (F-02 or F-80), Food Protection, and CPR/First Aid.
Role Summary:We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role inmaintaininga secure environment by enforcing house rules and operational procedures.
Primary Job Responsibilities/Duties:
The Residential Aide will be responsible for, but not limited to:
Train and mentor new Residential Aides, sharing expertise and best practices in security protocols, resident interactions, and administrative tasks.
Proactively identify opportunities for process improvements within the security department, proposing and implementing solutions to enhance efficiency and effectiveness.
Act as a point of contact during emergency situations, such as fire drills or facility evacuations, and coordinate security-related responses.
Diligently monitor clients, units, dorms, and facility to ensure the safety and security of each resident.
Enforce shelter policies and follow staff policies and procedures.
Perform essential administrative tasks, including maintaining detailed communication logs, documenting resident activities, behaviors, and engagement.
Provide assistance to clients, addressing questions, and promptly resolving any arising issues.
Thoroughly inspect all items entering the facility to guarantee the safety of clients and staff.
Monitor video footage of common areas such as hallways, staircases, and lounges.
Strictly adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
Conduct regular hourly rounds of the facility.
Report any immediate safety hazards promptly to appropriate supervisory or maintenance personnel.
Collaborate with security personnel to ensure the safety of both staff and residents in the program.
Prepare units for vacancies, including emptying, cleaning, and properly tagging client belongings when necessary.
Document all incident details, participants, actions taken, and outcomes accurately.
Flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.
Physical Requirements:
Ability to walk, stand, kneel, crouch, and bend over.
Ability to lift, reach, and handle objects weighing up to 25 pounds.
Ability to sit at a desk and work on a computer for prolonged periods.
Ability to travel todifferent locationswithin New York City, as needed.
Work Environment / Schedule Requirements:
Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor.Ability to sit at a desk and work on a computer for prolonged periods.
May berequiredto work on or during evenings, weekends, and holidays.
Qualifications:
High School Diploma / General Educational Development Diploma, or equivalent combination of education and experience.
At least (1) year of experience, preferably in a residential facility.
NYS Security License preferred.
F-02 Certificate of Fitness for Fire Guard for Shelters (requiredbeforeexpirationof probation), or
F-80 Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in HomelessShelters.
CPR/First Aid Certification (requiredbeforeexpirationof probation).
Ability to establish and maintain professional boundaries when working with residents.
Prior experience in a residential facility is advantageous.
Knowledge of HIPAA guidelines and standards.
Exceptional written and verbal communication skills.
Strong problem-solving and analytical abilities.
Commitment to excellence and high standards.
Demonstrated good judgment with the ability to make timely and sound decisions.
Proficiency in assessing emergency situations and responding effectively.
Must be able to read, speak, write, and understand English for administrative purposes.
Must pass drug screening to be appointed.
This position may be subject to a series of investigations before and after appointment.
Equal Employment Opportunity
NAICA is an equal opportunity employer committed tomaintaininga diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to[email protected]with the Subject “Reasonable Accommodation Request.”
Competitive Benefits Package
Comprehensive Health, Dental and Vision Benefits for full-time employees
403(b) Retirement Savings Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation
Paid Time-off
Vol Life Insurance and AD&D
Term Life and AD&D insurance
Long Term Disability
Employee Assistance Program support (EAP)
Commuter Benefits Program
Aflac: Short-Term Disability, CA, Accident and Hospital
Employee Discount Program
False Statements
Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.
At-Will Employment Disclaimer
While wesincerely hopeto form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.
The Neighborhood Association for Inter-Cultural Affairs, Inc., (NAICA) is a non-for-profit corporation established under Internal Revenue Code 501(c)(3) which has been providing housing intervention and assistance services to residents of the Bronx since 1974. NAICA's mission is to provide culturally & linguistically appropriate, families/individuals-centered housing, legal, and social support services that promote self-sufficiency and improve the quality of life for individuals and families in the Bronx.
Offices: 1075 Grand Concourse, Bronx, NY 10452, US
How many Security & Safety jobs are open in New York, NY right now?
There are currently 3,770 open security & safety positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in New York, NY?
Companies currently hiring include Allied Universal, New York City Housing Authority (NYCHA), Bowery Residents' Committee, Westhab, Inc., Harvard Protection Services, LLC., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in New York, NY?
Yes — 785 of the 3770 open security & safety positions offer remote or hybrid work (179 remote, 606 hybrid).
How do I apply for Security & Safety jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.