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Skills: Customer Service, Electronic Monitoring Installation, Drug Testing, Data Management, Microsoft Office O365
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Full-time
Posted 19d ago
~40 hrs/week
Responsibilities
Responsible for installing and maintaining electronic monitoring devices and administering drug testing for clients. The role involves managing customer accounts, scheduling appointments, and providing compliance reports to supervising agencies.
Requirements
Requires at least 6 months of customer service experience and a clean background check. Candidates must be proficient in Microsoft Office and capable of performing physical tasks such as lifting up to 10lbs.
Full job description
Job DetailsJob Location: Tarrant County - Belknap - Fort Worth, TX 76102Position Type: Full TimeIndividual is responsible for administering drug testing and responsible for installing and managing electronic device installation/maintenance/and data management to include alcohol monitoring and location monitoring. This candidate will be assigned a primary duty of either drug testing or electronic monitoring installation but will need to accept assignments to the other duties as needed (daily, weekly, or ad hoc) or as assigned on a rotating basis as directed my Management.
ESSENTIAL FUNCTIONS:
o Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served. o Schedules installation appointments for all new referrals and maintenance appointments. o Manages daily communication and equipment alerts and maintenance items. o Creates individual customer accounts and tracks participants as well as taking payments for services provided. o Delivers participant completion, non-compliance and payment reports to appropriate supervising agencies. o Administers Urine Analyses samples per protocol and chain of custody procedures (on job training) o Manages daily communication with billing and maintenance items. Qualificationso 6 months of customer service experience o Clean Background o Some travel may be required
KNOWLEDGE, SKILLS, ABILITIES
o Must exhibit ability to work under pressure and maintain composure and pleasant manner o Excellent interpersonal and organizational skills required. o Prioritize tasks appropriately and complete in timely manner. o Ability to multitask and work in a fast-paced environment with multiple interruptions. o Proficient in Microsoft Office O365. o Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Related keywords
Drug TestingElectronic MonitoringAlcohol MonitoringLocation MonitoringUrine AnalysisChain Of CustodyCustomer ServiceMicrosoft Office O365Tarrant CountyCompliance Reporting
Based on 2355 listings with disclosed salaries, most security & safety jobs in Texas pay between $69k–$184k per year. Individual offers vary with seniority, company size, and specialization.
How many Security & Safety jobs are open in Texas right now?
There are currently 15,984 open security & safety positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Texas?
Companies currently hiring include Allied Universal, UTMB School of Health Professions, Amazon, Texas Health and Human Services, ABM Industries, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Texas?
Yes — 1343 of the 15984 open security & safety positions offer remote or hybrid work (483 remote, 860 hybrid).
How do I apply for Security & Safety jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.