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Jobs at Austin Lane Technologies, Inc. (Now Hiring) — 3 open

Austin Lane Technologies, Inc. logoAustin Lane Technologies, Inc.

Sr. Help Desk Technician

Lewisville, Texas, United States · On-site

$60k–$70k/yr

Mid level

***This role is located in our Denton, TX office - this is NOT a remote position*** ***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment…

Skills: Network Design, Network Support, Microsoft Azure, Microsoft 365, Intune

Austin Lane Technologies, Inc. logoAustin Lane Technologies, Inc.

Sr. Help Desk Technician

Dallas, Texas, United States · On-site

$60k–$70k/yr

Mid level

***This role is located in our Denton, TX office - this is NOT a remote position*** ***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment…

Skills: Network Design, Network Support, Microsoft Azure, Microsoft 365, Intune

Austin Lane Technologies, Inc. logoAustin Lane Technologies, Inc.

Sr. Help Desk Technician

Denton, Texas, United States · On-site

$60k–$70k/yr

Mid level

***This role is located in our Denton, TX office - this is NOT a remote position*** ***Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment…

Skills: Network Design, Network Support, Microsoft Azure, Microsoft 365, Intune

Austin Lane Technologies, Inc. logo

Sr. Help Desk Technician

Austin Lane Technologies, Inc.

Lewisville, Texas, United States • On-site

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Mid level

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  • $60k–$70k/yr
  • Full-time
  • bachelor degree, professional certificate
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The role involves administering networks, operating systems, and subsystems while providing system-level support for multi-user environments. Responsibilities include evaluating business infrastructure, preparing cost-effective network configurations, and driving process improvements.

Requirements

Candidates need a Bachelor's degree in Network Engineering or Computer Science and 3-5 years of technical experience in network design and support. A Microsoft MCTS or higher certification is required or must be obtainable.

Full job description

This role is located in our Denton, TX office - this is NOT a remote position

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

If this describes you - We need to talk!

While you sometimes move too quickly, do you enjoy "spinning plates" and thrive in an environment with lots of moving parts? Are you a detail oriented perfectionist who gets the job done? Is your communication loaded with details and delivered in quick bursts? When faced with a difficult situation involving people, do you have the ability to convert the unfriendly environment to a more civil atmosphere and influence others to cooperate?

At Red Team IT, an Austin Lane Company, you will be involved in the administration of networks, operating systems, and associated subsystems. Providing system-level support of multi-user operating systems, and hardware and software tools including installation, configuration, maintenance, and support of multiple client systems. The ideal candidate will be highly motivated, and possess a strong work ethic, combined with in-depth knowledge of the technology industry and its related business processes.

Responsibilities and Duties

  • Evaluating complex business infrastructure
  • Preparing cost effective network configurations and technology solutions
  • Gathering and analyzing business / technical requirements and objectives, perform gap analysis, and provide recommended solutions.
  • Providing key decision support to clients
  • Ability to work on multiple assigned projects.
  • Drives process improvement



Qualifications and Skills

  • Bachelor's degree in Network Engineering, Computer Science, or other relevant combination of training, education, and work experience.
  • Microsoft MCTS or higher certification (must be able to obtain and/or maintain Microsoft related certifications as Austin Lane is a Cloud Partner)
  • 3-5 years of technical experience in network design and network support
  • Knowledge of computer operating procedures, network protocols, system software products and applications and multi-vendor environments
  • Knowledge of multiple backup technologies including Tape/Disk/Cloud and understanding on use cases each may be applied
  • Windows operating systems: 10/11, Server 2016, 2019, 2022, 2025
  • Microsoft Exchange 2016, 2019
  • Microsoft Office 2024/365
  • Microsoft Cloud Solutions such as Azure, Microsoft 365, Intune, EntraID
  • Wireless Infrastructure
  • Hyper-V/VMWare, ESXI
  • Cyber Security Hardening Techniques & Best Practices

Related keywords

Network EngineeringComputer ScienceMCTSCloud PartnerNetwork ProtocolsTape BackupDisk BackupCloud BackupWindows 10Windows 11Server 2016Server 2019Server 2022Server 2025Microsoft ExchangeOffice 365

About Austin Lane Technologies, Inc.

LinkedInVisit site

Providing timely, accurate, and efficient construction tech software solutions for 25 years.

Industry
Software Development
Company size
11-50 employees
Founded
1999
LinkedIn followers
673

Austin Lane Technologies is a leading provider of field force automation and jobsite intelligence solutions for the construction and energy industries. Since 1999, the company has been committed to delivering innovative technology that helps companies enhance operational efficiency and maximize productivity. With mobile software solutions like ALMobile, Austin Lane Technologies continues to set the standard for field automation, empowering businesses to succeed in an increasingly competitive market. Designed to streamline an organization’s business processes and increase efficiencies, Austin Lane’s Managed IT Services division offers unparalleled IT expertise in the integration, maintenance, and support of enterprise-level networks. From network architecture and daily support services to innovative data capture technology and a world-class team, you can count on Austin Lane to keep your business running at top speed. We believe that three things make Austin Lane unique: intuitive enterprise design, tailored business solutions, and unparalleled customer attention. Please visit https://austinlane.com to find out more about us!

Offices: Denton, US

Enterprise Mobile ApplicationsTimeAttendanceand ProductionField Force AutomationERP IntegrationConstructionOil and GasEnvironmentalRail
View all jobs at Austin Lane Technologies, Inc.

About Austin Lane Technologies, Inc.

LinkedInVisit site

Providing timely, accurate, and efficient construction tech software solutions for 25 years.

Industry
Software Development
Company size
11-50 employees
Founded
1999
LinkedIn followers
673

Austin Lane Technologies is a leading provider of field force automation and jobsite intelligence solutions for the construction and energy industries. Since 1999, the company has been committed to delivering innovative technology that helps companies enhance operational efficiency and maximize productivity. With mobile software solutions like ALMobile, Austin Lane Technologies continues to set the standard for field automation, empowering businesses to succeed in an increasingly competitive market. Designed to streamline an organization’s business processes and increase efficiencies, Austin Lane’s Managed IT Services division offers unparalleled IT expertise in the integration, maintenance, and support of enterprise-level networks. From network architecture and daily support services to innovative data capture technology and a world-class team, you can count on Austin Lane to keep your business running at top speed. We believe that three things make Austin Lane unique: intuitive enterprise design, tailored business solutions, and unparalleled customer attention. Please visit https://austinlane.com to find out more about us!

Offices: Denton, US

Enterprise Mobile ApplicationsTimeAttendanceand ProductionField Force AutomationERP IntegrationConstructionOil and GasEnvironmentalRail
View all jobs at Austin Lane Technologies, Inc.

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