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Full-time
bachelor degree
Medical, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability
Posted 26d ago
~40 hrs/week
Responsibilities
The specialist provides expert-level technical support, system administration, and configuration for laboratory information systems to ensure operational stability and compliance. They also lead system upgrades, manage data interfaces, and act as a primary liaison between laboratory operations and IT teams.
Requirements
Candidates must hold a Bachelor's degree and possess at least five years of hands-on experience supporting clinical LIS or scientific LIMS applications. Proficiency in regulated environments, HL7 standards, and computer system validation frameworks is highly preferred.
Full job description
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Work Schedule
This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Responsibilities:
System Administration & Support
Maintain up-time, user access, and overall stability for LIS/LIMS platforms and middleware.
Troubleshoot complex application bugs, system errors, and data transmission failures.
Manage the application support ticket queue, prioritizing business-critical issues.
Act as the primary liaison between laboratory operations, corporate IT, and third-party software vendor.
Configuration & Interface Management
Configure analytical test profiles, workflow rules, calculations, and reporting formats.
Build and maintain HL7 data exchange interfaces between laboratory applications and Electronic Health Records (EHR).
Map new test codes, billing protocols, and clinical documentation fields.
Compliance, Validation & Quality Assurance
Lead Computer System Validation (CSV) efforts, including writing and executing IQ/OQ/PQ protocols.
Author and manage change controls, system documentation, and standard operating procedures (SOPs).
Ensure strict compliance with regulatory standards (e.g., FDA 21 CFR Part 11, GxP, HIPAA, CAP, CLIA).
Maintain audit-ready system logs and safeguard data integrity principles.
Project Leadership & Training
Drive application life cycle projects, including major software upgrades and database migrations.
Conduct end-to-end (E2E) regression testing for software updates and environment refreshes.
Design and deliver training materials for laboratory clinicians, technicians, and secondary IT staff.
Coach and mentor application development team on laboratory workflows.
Minimum Qualifications:
Bachelor’s Degree.
Five or more years of hands-on experience supporting clinical LIS or scientific LIMS applications.
Preferred Qualifications:
Five or more years of experience working in a heavily regulated environment in either healthcare, pharmaceuticals, or biotech.
Five or more years of experience with HL7 standards, interface messaging protocols, and TCP/IP data routing.
Five or more years of experience administering laboratory middleware architecture.
Three or more years of experience writing database queries (SQL) for custom data extraction and reporting.
Three or more years of experience with computer systems validation frameworks.
Additional Job Standards:
Exceptional analytical and problem-solving skills under high-pressure clinical deadlines.
Strong verbal and written communication skills to bridge technical IT concepts with clinical personnel.
Project management capabilities to balance daily production tickets alongside long-term strategic projects.
The Senior Laboratory Information Application Support Specialist provides expert-level application consulting, technical support, and system administration for core laboratory information systems. This role ensures compliant, secure, and highly reliable operations by overseeing system configuration, workflow optimization, and regular software upgrades. Serving as a senior technical escalation point, this specialist leads complex troubleshooting, coordinates with external software vendor, and support application development team.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Related keywords
Laboratory Information SystemsLISLIMSMiddlewareHL7EHRComputer System ValidationCSVFDA 21 CFR Part 11GxPHIPAACAPCLIASQLData IntegritySystem Administration
Laboratory Corporation of America Holdings is a life sciences company that is integrated in guiding patient care, providing clinical laboratory and end-to-end drug development services. The Company operates as a healthcare diagnostics company. The Company operates through two segments: LabCorp Diagnostics (LCD) and Covance Drug Development (CDD). The LCD segment is an independent clinical laboratory business, which offers menu of frequently requested and specialty testing through an integrated network of primary and specialty laboratories across the United States. The CDD segment offers drug development services, and provides a range of drug research and development (R&D) and market access services to biopharmaceutical companies and medical device companies across the world. It serves a range of customers, including managed care organizations (MCOs), biopharmaceutical companies, governmental agencies, physicians and other healthcare providers.
Offices: 358 S MAIN ST, Burlington, North Carolina 27215-5837, us
Health DiagnosticsHealth CareClinical TrialsLife ScienceBiotechnologyGeneticsMedicalPharmaceuticalBioinformatics
How much do Science & Research jobs in Durham, NC pay?
Based on 414 listings with disclosed salaries, most science & research jobs in Durham, NC pay between $55k–$221k per year. Individual offers vary with seniority, company size, and specialization.
How many Science & Research jobs are open in Durham, NC right now?
There are currently 978 open science & research positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Science & Research roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, IQVIA, Duke Health Technology Solutions, KBI Biopharma, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Science & Research jobs in Durham, NC?
Yes — 207 of the 978 open science & research positions offer remote or hybrid work (100 remote, 107 hybrid).
How do I apply for Science & Research jobs in Durham, NC?
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