Normal 0 false false false EN-US X-NONE X-NONE This role will work out of Plano, TX branch office. Join our team in Plano, TX, where you’ll be the friendly, knowledgeable voice our customers count on. As a Customer…
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$20/hr–$27/hr
Full-time
associate degree
Medical Insurance, Dental Insurance, Vision Insurance, 401k Match, Tuition Reimbursement, Paid Time Off
Posted 32d ago
~40 hrs/week
Responsibilities
The Customer Service Representative acts as the primary point of contact for customers to process orders, returns, and inquiries while supporting the outside sales team. They are responsible for maintaining accurate account databases, coordinating shipping schedules, and building strong relationships with supplier partners.
Requirements
The ideal candidate should have an associate degree or one to three years of experience in customer service or a related field. Strong communication skills and a team-first mindset are essential for success in this role.
Full job description
This role will work out of Plano, TX branch office.
Join our team in Plano, TX, where you’ll be the friendly, knowledgeable voice our customers count on. As a Customer Service Representative, you’ll partner closely with our outside sales team to make every customer interaction smooth, solutions-focused, and memorable, helping keep orders moving and relationships strong.
What You'll Do
Be the first point of contact for customers — by phone, fax, and email — helping them place orders, process returns, and get quick answers to their questions and concerns.
Keep customers in the loop by estimating delivery dates, drawing on your knowledge of vendor production and shipping schedules.
Dig into customer questions and challenges, and bring solutions rather than just answers.
Put together quotations and coordinate the details that help our sales team close the deal.
Set up new customer accounts with accurate, complete information in our database.
Build and maintain strong relationships with our supplier partners.
Spot opportunities to introduce customers to new products and services.
Schedule appointments for our outside sales team, keeping their calendars running smoothly.
Turn inbound calls into new opportunities for the business.
Represent our suppliers with professionalism as their delegate.
Monitor stock levels for customer-specific inventory.
Collaborate with the team in weekly funnel meetings to align on priorities and wins.
Pitch in on other projects and duties as they come up. We’re a team that supports each other.
Follow the quality processes and procedures established by The Hartfiel Company, and help bring our mission, vision, and values to life every day.
What We're Looking For
An associate’s degree from an accredited college or technical school, and/or one to three years of experience in customer service or a related field, is preferred.
Don’t check every box? Education and experience requirements may be waived at management’s discretion for the right candidate.
A team-first mindset, strong communication skills, and a genuine desire to help customers succeed.
What We Offer
Medical, Dental, and Vision Insurance
401k Match
Tuition Reimbursement
Generous PTO
And more
Related keywords
Customer ServiceOrder ManagementSales SupportInventory ManagementVendor RelationsData EntryQuotationShippingLogisticsCommunicationRelationship ManagementAdministrative Support
High-tech distributor with 60+ years of expertise in Industrial Automation - Robotics, Motion Control, Mobile and more.
Industry
Industrial Automation
Company size
201-500 employees
Founded
1958
Headquarters
Eden Prairie, MN
LinkedIn followers
6,262
For more than 60 years, Hartfiel Automation, continues to be a "Best in Class", value-added provider of pneumatic, motion and mobile control, hydraulic, aluminum extrusion, robotics and automation products. Hartfiel Automation distributes a full line of products from SICK, B&R Automation, MAC Valves, Universal Robots, MiR, Piab, Bimba, Murrelektronik, Dorner, PHD, 80/20, ROEQ, Omron, YRG and many more. Our teams of technically trained, creative salespeople work hard to develop innovative solutions to fit our customers needs and also provide Application Engineering Assistance, Start-up Support, Technical Training and Programming Assistance.
Hartfiel Automation has 9 branch locations across the U.S. that serve the Agriculture, Food and Beverage, Medical, Mobile, Oil and Gas, Packaging and Specialty Machines industries.
Offices: 6533 Flying Cloud Dr., Suite 100, Eden Prairie, MN 55344, US · 3215 99th Street, Urbandale, Iowa 50322, US · 8017 Flint Street, Lenexa, Kansas 66214, US · 2600 Technology Drive, Suite 300, Plano, Texas 75074, US · 1400 Northbrook Parkway, Suite 350, Suwanee, GA 30024, US
Value Added SolutionsApplications AssistanceRoboticsVision and SafetyEngineeringMachine ControlMotion ControlAluminum ExtrusionsMobileAutomation
How many Sales jobs are open in Plano, TX right now?
There are currently 632 open sales positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Plano, TX?
Companies currently hiring include Samsung Electronics France, JPMorganChase, NTT DATA North America, Saks Fifth Avenue, Capital One, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Plano, TX?
Yes — 121 of the 632 open sales positions offer remote or hybrid work (38 remote, 83 hybrid).
How do I apply for Sales jobs in Plano, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.