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Manage national and international orders, consignment stocks, and surgical loan kits while coordinating with sales, finance, and operations teams. Ensure administrative compliance regarding pricing, billing, and quality system reporting for customer complaints.
Requires a high school diploma or master's degree with native French and fluent English skills. Proficiency in Microsoft Office and experience with ERP systems like SAP/Oracle or CRM tools like Salesforce is preferred.
Why Orthofix?
Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.
Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further.
Nous vous proposons une opportunité intéressante de rejoindre notre équipe des Customer service en tant que Service Client.
Le poste est basé en France, sur notre site d'Arcueil, à Paris.
Le poste consiste à suivre toutes les commandes (nationales et internationales), la gestion des stocks en consignation et des kits de prêt pour chirurgies ainsi que toutes demandes de clients concernant la gestion des commandes.
Ce poste doit traiter avec d’autres départements de la société et des collègues internationaux. Cette personne sera responsable de plusieurs secteurs de vente et échangera avec l'équipe des ventes, des finances et des opérations en France, et avec le service à la clientèle et l’equipe Sales Operations en Italie.
Ce poste interagira sur base quotidienne avec des clients externes, des agents et des distributeurs internationaux.
Le poste proposé est un contrat à durée déterminée (CDD).
La durée peut aller jusqu’à un maximum de 12 mois.
• Diplôme d'études secondaires ou maîtrise
• Une expérience dans des tâches liées à l'administration/au service à la clientèle est préférable
• Langue maternelle française
• Anglais courant requis
• Capable d´utiliser Microsoft Office 2010 ou version ultérieure, avoir des experience dans la gestion des bases de données, des systèmes ERP (eg SAP, Oracle) et de systèmes CRM comme Salesforce
• Une atmosphère conviviale, chaleureuse et innovante.
• Un environnement de travail sain, stimulant, international et inclusif.
• Des possibilités de formation et de développement.
• Un modèle de hybrid work (deux jours par semaine).
• Des rémunérations compétitives.
• Une cantine.
• Des avantages sociaux (assurance maladie, indemnités de transport)
• contrat à durée déterminée (CDD).
• Fourchette salariale : 35 000/40 000 euros
Orthofix is a global medical technology company headquartered in Lewisville, Texas. By providing medical technologies that heal musculoskeletal pathologies, we deliver exceptional experiences and life-changing solutions to patients around the world. Orthofix offers a comprehensive portfolio of spinal hardware, bone growth therapies, specialized limb reconstruction solutions, biologics and enabling technologies, including the 7D FLASH™ navigation system. 𝗢𝘂𝗿 𝗩𝗶𝘀𝗶𝗼𝗻: To be the unrivaled partner in MedTech, delivering exceptional experiences and life-changing solutions. 𝗢𝘂𝗿 𝗠𝗶𝘀𝘀𝗶𝗼𝗻: We provide medical technologies that heal musculoskeletal pathologies. We enable our teams through opportunities for growth, ownership of responsibilities, and empowerment to execute. We do this for patients and the healthcare professionals who treat them. We collaborate with world-class surgeons and other partners to bring to market highly innovative, cost-effective, and user-friendly medical technologies through excellent customer service. We do this to improve people’s quality of life and, in doing so, create exceptional value for our customers, employees, and stockholders. 𝗢𝘂𝗿 𝗩𝗮𝗹𝘂𝗲𝘀: • Take Ownership • Innovate Boldly • Win Together Join our mission to revolutionize musculoskeletal care and be a part of innovation that changes lives. Start your journey now at https://orthofix.com/about/careers/.
Offices: 3451 Plano Parkway, Lewisville, TX 75056, US · Via delle Nazioni, 9, Bussolengo, Veneto 37012, IT · 501 Mercury Drive, Sunnyvale, CA 94085, US · Alameda Santos 1978, Conj 162, 16°andar, Sao Paulo, BR 01418-102, BR · 6 Waltham Road, Waltham Park, White Waltham, Maidenhead, England SL6 3TN, GB
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