French Speaking Customer Service Agent - Work In Sofia, Bulgaria
Paris, Ile-de-France, France · On-site
Entry level
French Speaking Customer Service AgentAbout Mercier Consultancy Group Mercier Consultancy Group is a leading European recruitment and business process outsourcing firm, specialising in connecting exceptional multilingual…
Skills: French Fluency, English Proficiency, Customer Support, CRM Software, Troubleshooting
À propos du poste Vous souhaitez rejoindre le leader mondial de la gestion du risque santé et sécurité à l’international ? Vous comprenez les enjeux géopolitiques et sanitaires auxquels peuvent être exposés les collabora…
Our Mission At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Lega…
Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-q…
Company Description At Publicis Connected Media, we bring together all our expertise to make a difference. A difference for our clients by creating sustainable competitive advantages in a world where AI can sometimes mak…
Skills: Data Intelligence, Strategic Planning, Market Monitoring, Data Analysis, Storytelling
Job Title: Client Integration Architect Location: Paris (Hybrid) Salary: €92,000 - €116,000 Team: Client Engineering Reporting To: Head of Engineering Kaluza is the Energy Intelligence Platform, turning energy complexity…
Skills: Solution Architecture, Distributed Systems, Cloud Computing, API Design, AI Integration
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operat…
Skills: Strategic Account Selling, Business Development, AI Strategy, Machine Learning, SaaS Sales
Executive Officer for Communications, Brand & Strategic Projects
Paris, Ile-de-France, France · Hybrid
Mid level$117M raised
About the role Most careers today are optimized for comfort. We are interested in people optimized for the trajectory. Before you read further: this is a working role, not a title to collect. "Executive Officer" here mea…
Skills: Strategic Project Management, Public Relations, External Communications, Market Research, Business Development
What is Shotgun? Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enabl…
Skills: SQL, Business Intelligence, Data Analytics, No-code Automation, AI Prompting
Contexte Dans le cadre du développement de nos activités, nous recherchons un Ingénieur Études Senior en Traitement de l'Eau afin d'intervenir sur la conception et les réponses aux appels d'offres de projets d'infrastruc…
Skills: Drinking Water Treatment, Wastewater Treatment, Tender Responses, Public Procurement, Process Design
Lexfo, filiale du groupe Forward Global, est un cabinet d’audit délivrant une expertise technique complète sur les sujets de Cybersécurité. Avec une centaine de collaborateurs experts et passionnés à son bord, Lexfo inte…
Project Lead, Digital Marketing Analytics - Piano Analytics
Paris, Ile-de-France, France · Hybrid
Senior
A propos de fifty-five : fifty-five est une data-company d’un genre nouveau qui aide les marques à exploiter les données pour améliorer le marketing, les médias et l'expérience client grâce à une combinaison de services …
Skills: Piano Analytics, Project Management, Digital Marketing Analytics, Team Management, Business Development
International Private Bank, Private Banker, Senior Associate, France
Paris, Ile-de-France, France · On-site
Senior$1.6B raised
This is an exciting opportunity to join a dynamic, diverse team within J.P Morgan’s French Private Banking business. We are actively looking for exceptionally talented individuals who are collaborative, confident and mot…
Stage - Chargé(e) de partenariat et de développement international
Paris, Ile-de-France, France · Hybrid
Entry level
Qui sommes-nous Chez Pix, nous travaillons pour permettre à chaque citoyen de mesurer, d'améliorer et de valoriser tout au long de sa vie son niveau de maîtrise des usages numériques. Comment ? En développant une platefo…
Skills: International Partnership Management, Project Management, English Proficiency, Digital Literacy, User Experience (UX) Basics
Clean Energy Transition Programme Officer – Middle East and North Africa
Paris, Ile-de-France, France · On-site
Mid level
Company Description The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission i…
Skills: Project Management, Liaison Activities, Energy Economics, International Relations, Stakeholder Outreach
Lexfo, filiale du groupe Forward Global, est un cabinet d’audit délivrant une expertise technique complète sur les sujets de Cybersécurité. Avec une centaine de collaborateurs experts et passionnés à son bord, Lexfo inte…
Skills: Web Penetration Testing, API Security, Vulnerability Research, Burp Suite, OWASP Top 10
Description de l'entreprise Fondé en France, Talan est aujourd’hui un groupe international qui accompagne ses clients dans leur transformation Data & IA, de bout en bout, en combinant conseil en management et expertise t…
Skills: Java, Angular, Spring Boot, TypeScript, Microservices
Description de l'entreprise Fondé en France, Talan est aujourd’hui un groupe international qui accompagne ses clients dans leur transformation Data & IA, de bout en bout, en combinant conseil en management et expertise t…
Skills: Java, Angular, Spring Boot, Microservices, TypeScript
🚀Qui sommes-nous ? Silae, premier centaure RH français et logiciel n°1 de Paie en France, accélère sa croissance avec ses offres SaaS de gestion des ressources humaines (My Silae). Silae fait partie de Silver Lake, fond…
Skills: SaaS Sales, Partner Management, Business Forecasting, Negotiation, Account Management
Chargé·e de gestion du Programme de transition vers les énergies propres – Moyen-Orient et Afrique du Nord
Paris, Ile-de-France, France · On-site
Mid level
Description de l'entreprise L’Organisation de coopération et de développement économiques (OCDE) est une organisation internationale regroupant 38 pays Membres, qui œuvre pour la mise en place de politiques meilleures po…
Skills: Project Management, Liaison Activities, Energy Analysis, Strategic Planning, Social Media Communication
French Speaking Customer Service Agent - Work In Sofia, Bulgaria
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Competitive Monthly Salary, Fully Paid Professional Training, Comprehensive Health Insurance, Fully Paid Relocation Package, Monthly Performance Bonus, Signing Bonus
Posted 7h ago
~40 hrs/week
Responsibilities
Provide professional and empathetic customer support to French-speaking clients via phone, email, and live chat. Manage customer inquiries, log interactions in the CRM system, and collaborate with internal teams to resolve complex issues.
Requirements
Candidates must have native or fluent French skills and a valid EU passport. While prior customer service experience is advantageous, full training is provided for those with strong communication skills and a proactive mindset.
Full job description
French Speaking Customer Service AgentAbout Mercier Consultancy Group
Mercier Consultancy Group is a leading European recruitment and business process outsourcing firm, specialising in connecting exceptional multilingual talent with world-class organisations across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we are trusted by both candidates and clients for our integrity, expertise, and commitment to excellence. At Mercier Consultancy Group, we don't just fill positions — we build careers and shape futures.
Job Overview
Mercier Consultancy Group is currently seeking a motivated and customer-focused French Speaking Customer Service Agent to join a dynamic and fast-growing Customer Support Services team based on-site in Sofia, Bulgaria. This is a fantastic opportunity for French-speaking professionals who are passionate about delivering outstanding service experiences and who are eager to build a long-term career within the Customer Support Services industry. Whether you are already exploring Jobs in Bulgaria or are open to an exciting international relocation, this French Speaking Customer Service Agent position in Bulgaria offers everything you need to thrive professionally and personally.
Key Responsibilities
Deliver professional, empathetic, and efficient customer support to French-speaking clients via phone, email, and live chat channels.
Handle inbound customer enquiries, troubleshoot issues, and provide accurate information in a timely and courteous manner.
Accurately log all customer interactions, case details, and resolutions within the company's Customer Relationship Management (CRM) system.
Escalate complex or unresolved issues to the appropriate internal teams while ensuring customers are kept fully informed throughout the process.
Maintain a thorough and up-to-date knowledge of the client's products, services, policies, and procedures to deliver best-in-class customer support.
Consistently meet or exceed individual and team Key Performance Indicators (KPIs) within the Customer Support Services environment.
Collaborate constructively with colleagues and team leaders to continuously improve service quality and customer satisfaction scores.
Contribute to a positive, inclusive, and high-performance team culture within the Customer Support Services centre.
Native or fluent French language skills (spoken and written) are essential for this role.
A valid EU passport is mandatory for all applicants.
A good command of English for internal communication and training purposes.
Prior experience in a Customer Support Services, contact centre, or client-facing environment is advantageous but not strictly required — full training will be provided.
Strong interpersonal and communication skills with a genuine passion for helping customers and resolving issues effectively.
Proficiency in basic computer applications and the ability to quickly adapt to new CRM and support tools used within the Customer Support Services industry.
A proactive, solution-oriented mindset with the ability to work both independently and as part of a collaborative team.
What We Offer
Competitive Monthly Salary commensurate with experience and performance.
Fully Paid Professional Training tailored to the Customer Support Services industry.
Comprehensive Health Insurance coverage.
Fully Paid Relocation Package, including flights, airport transfer, and hotel accommodation upon arrival in Sofia.
Monthly Performance Bonus to reward your hard work and dedication.
€1,500 One-Time Signing Bonus, exclusively available to new hires joining through Mercier Consultancy Group.
Clear career progression pathways within a rapidly expanding international Customer Support Services organisation.
And Much More — including team events, employee recognition programmes, and a vibrant multicultural work environment.
Life in Bulgaria
Bulgaria is one of Europe's most captivating and underrated destinations, offering an extraordinary blend of ancient history, stunning natural landscapes, and a vibrant modern lifestyle. Sofia, the capital of Bulgaria, is a cosmopolitan city that seamlessly combines centuries of culture with a thriving contemporary arts, food, and social scene. With its mild summers, snowy mountain resorts, and the beautiful Black Sea coastline just a short drive away, Bulgaria offers an enviable quality of life at a cost of living that is remarkably affordable by European standards. For French-speaking professionals seeking Jobs in Bulgaria, the country presents an outstanding opportunity to enjoy a rich and fulfilling lifestyle while building a successful career.
Relocating to Bulgaria is an adventure that thousands of international professionals take every year, and it's easy to understand why. Bulgaria boasts a warm and welcoming local culture, world-class cuisine ranging from hearty traditional dishes to international fine dining, and a growing expat community that makes settling in feel natural and exciting. The country's excellent transport links, modern infrastructure, and low cost of daily living make Bulgaria an ideal base for ambitious multilingual professionals. With Mercier Consultancy Group's fully paid relocation package taking care of every detail of your move, stepping into this French Speaking Customer Service Agent position in Bulgaria has never been easier or more rewarding.
How to Apply
Are you a French-speaking professional ready to take the next step in your career? Don't miss this exceptional opportunity to join a world-class Customer Support Services team in one of Europe's most exciting cities. Whether you are actively searching for French-speaking jobs or simply exploring new horizons, this French Speaking Customer Service Agent position in Bulgaria could be the life-changing opportunity you've been waiting for. Click Apply Now to submit your application, and a dedicated member of the Mercier Consultancy Group recruitment team will be in touch to guide you through every step of the process. We look forward to welcoming you to the Mercier Consultancy Group family.
How many Consulting jobs are open in Paris, France right now?
There are currently 1,653 open consulting positions in Paris, France listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Paris, France?
Companies currently hiring include Talan, Sia, Adone Conseil, Nexton IT, Publicis Groupe Holdings B.V., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Paris, France?
Yes — 980 of the 1653 open consulting positions offer remote or hybrid work (116 remote, 864 hybrid).
How do I apply for Consulting jobs in Paris, France?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.