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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401k Retirement Program With Company Match, Paid Time Off, Sick Leave
Posted 4h ago
~40 hrs/week
Responsibilities
The Leasing Consultant is responsible for interacting with prospective and current residents to maintain high occupancy levels through tours and lease execution. They also handle administrative tasks, unit inspections, and ensure a positive customer experience within the community.
Requirements
Candidates must have previous customer service experience and a high school diploma or equivalent. Proficiency in property management software and strong communication skills are required, with leasing or sales experience highly preferred.
Full job description
About Ackermann Group:
Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture.
What we’re looking for:
We are seeking a full-timeLeasing Consultant to join our team at The Patchen Oaks Apartments, a 192-unit community located in Lexington, Kentucky. As a Leasing Consultant at Ackermann Group, you will be responsible for interacting with prospective and current residents to present the apartment community in its most favorable light while sustaining acceptable levels of occupancy. Additional responsibilites include:
Sales and administrative aspects with occasional light manual labor.
Establishing and maintaining a comprehensive understanding of community product knowledge, fair housing, and lease policies.
Ensuring all documentation related to leasing, fair housing compliance, and resident interactions is accurate, complete, and timely.
Establishing and maintaining knowledge of basic community data points including # of units, year built, building materials, utility providers etc.
Maintaining a current understanding of area micro and macro market conditions sufficient to accurately influence the sales approach.
Routinely inspecting units and community campus to ensure market readiness, executing remedies (I.E., picking up trash or tidying a unit) and collaborating with Maintenance team when necessary.
Acting as first point of contact to respond to prospect and resident queries either in person or via technology or phone, converting prospect queries into physical tours and distributing complex matters to appropriate person or member of Management.
Delivering exceptional customer experiences that garner positive reviews.
Taking initiative to anticipate and resolve resident issues and inquiries independently. This includes proactively identifying areas for improvement in customer satisfaction and providing solutions or recommendations to Community Manager, thereby contributing to a positive and supportive community experience.
Participating in resident after hours events and may be responsible for certain community outreach efforts to market the desirability of the community.
Greeting and touring prospective residents through community garnering a lease a reasonable percentage of the time.
Completing all administrative aspects (I.E., guest card completion, lease preparation etc.) associated with the leasing or move in process.
Documenting (and potentially helps schedule) routine service needs expressed by residents.
Demonstrating proficiency in property management and CRM software for managing prospect information, resident details, tasks, and follow-ups. This includes accurately logging guest cards, tracking resident interactions, scheduling appointments, and generating reports to support leasing efforts and community goals.
Working effectively as part of a team, fostering open communication and support among community staff, including the Maintenance team and Community Manager. This collaboration ensures that resident needs are met quickly and effectively, promoting a high level of satisfaction within the community.
Taking responsibility for other work-related tasks as assigned by Community Manager.
The ideal Leasing Consultant will have:
Availability to work full-time: Monday - Friday, 9:00am - 6:00pm + rotating Saturdays, 9:00am - 4:00pm.
Previous customer service experience is required. Leasing and/or sales experience is highly preferred!
Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred.
Excellent written and verbal communication skills and the ability to quickly develop rapport with prospective residents
The ability to work well in a team setting
High school diploma or equivalent
We are proud to offer many Benefits & Perks at Ackermann Group including:
Competitive hourly compensation + commission potential for new and renewed leases
Health benefits including medical, dental, and vision insurance
401k retirement program with company match
Paid time off including sick, vacation, holidays, and your birthday!
Employee rent discount to live at any Ackermann community
Founded in 1938, Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive.
Today, residential community ownership and management comprise the majority of the company’s business, focusing on communities in dependable markets. Our corporate headquarters is located in Cincinnati, Ohio and we have invested in properties in Charlotte, Cincinnati, Columbus, Dayton, Indianapolis, and Northern Kentucky.
Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees, creating opportunities for residents to connect with their neighbors and the broader community, and
giving back to the communities we serve.
Ackermann Group invests in passionate individuals who want to be a part of a vibrant and community-focused culture. Ackermann Group is an equal opportunity employer and will consider qualified applicants for employment.
Offices: 5801 Madison Rd, Cincinnati, Ohio 45227, US
Development of ResidentialCommercialRetail and Mixed-Use ProjectsAcquisitions of Investment Real EstateResidential Property ManagementCommercial Property ManagementReceivership ServicesInvestment ManagerAlternative Investmentsand Multifamily Real Estate
How many Sales jobs are open in Lexington, KY right now?
There are currently 398 open sales positions in Lexington, KY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Lexington, KY?
Companies currently hiring include Sun Tan City, Advance Auto Parts, Bass Pro Shops, Lowe's Companies, Inc., AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Lexington, KY?
Yes — 50 of the 398 open sales positions offer remote or hybrid work (30 remote, 20 hybrid).
How do I apply for Sales jobs in Lexington, KY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.