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Full-time
Competitive Hourly Base Pay, Uncapped Commission, Performance Incentives, Paid Training, Company Vehicle, Gas Card
Posted 22d ago
~40 hrs/week
Responsibilities
Install, service, and troubleshoot smart home security and automation systems for customers. Identify and sell equipment upgrades through on-site consultations and train homeowners on system usage.
Requirements
Must possess a valid driver's license, a good driving record, and the ability to pass a background check. Physical requirements include lifting up to 45 lbs and climbing ladders up to 14 feet.
Full job description
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
Field Service Technician/Professional
Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team.
Why Technicians Choose Vivint:
Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives.
Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success.
Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway.
Work-Life Balance: 4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters.
Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties.
The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment.
Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!).
A Day in the Life:
As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes:
Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
Customer Education: Training homeowners on how to use their new system to protect their families.
Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.
What We’re Looking For:
We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:
A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.
Physical Requirements:
Ability to lift and carry up to 45 lbs.
Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
Comfortable bending, kneeling, and standing for extended periods.
Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.
Ready to transform your career? Apply today to join the Vivint team!
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Related keywords
Smart Home TechnologySecurity CamerasSmart LocksHome AutomationB2C SalesField ServiceTechnical SupportCustomer ServiceNRGVivint
Vivint, an NRG company, is the only smart home provider that brings security, energy management, and automation together in a single, integrated system—all controlled from one app.
From smart cameras and sensors to thermostats, lighting, and more, Vivint delivers a fully connected experience that gives customers greater control of their smart homes, anytime, from anywhere. Every system includes professional installation and personalized setup from Vivint home experts, plus award-winning 24/7 customer support and monitoring.
With a focus on innovation, customer experience, and sustainable energy use, Vivint helps over two million customers manage their homes simply, securely, and efficiently. As part of NRG, Vivint also supports renewable energy solutions for a more sustainable future.
Learn more at vivint.com.
Offices: 3401 Ashton Blvd, Lehi, Utah 84043, US · 4931 N. 300 W., Provo, UT 84604, US · 101 Seaport Blvd, Seventh Floor, Boston, Massachusetts 02210, US
Smart Home TechnologyHome SecuritySmart Home ProductsSmart HomeIoTand Internet of ThingsElectronicsSecuritySmart Home
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