We are seeking a full time Insurance Process Specialist to join our Insurance Sales Process & Coaching Team! PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office …
Skills: Coaching, Sales process, Consultative sales, Property and casualty insurance, Life insurance
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$58k–$77k/yr
Full-time
bachelor degree
Medical plan, Dental plan, Vision plan, Paid parental leave, 401k plan, Paid time off
Posted 16h ago
~40 hrs/week
Responsibilities
The Insurance Process Specialist will coach individual insurance agents on consultative sales programs and standardized processes to improve performance. They will also facilitate workshops, monitor productivity metrics, and collaborate with the training team to reinforce best practices.
Requirements
Candidates must have at least 5 years of experience in Property and Casualty or Life insurance sales and 2 years in a training or mentorship capacity. An active Property and Casualty license is required, and a bachelor's degree is preferred.
Full job description
We are seeking a full time Insurance Process Specialist to join our Insurance Sales Process & Coaching Team!
PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office in Wilmington, DE. This role will also requrie you to travel throughout our market to work 1:1 with Agents.
To the qualified candidate, we offer:
The starting base compensation for this position is $58,043 to $76,890.The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location
This position is eligible to participate in our Annual Bonus Program with a target bonus percentage of 3%
The primary duties of the Insurance Process Specialist are:
Coach individual Insurance Sales Agents to apply ACA’s consultative sales program and standardized sales processes in daily sales interactions.
Provide structured coaching to new agents (<12 months) to meet new agent production standards emphasizing brand-first strategy, lead prioritization, bundling at point-of-sale, and cross-sell strategies with life insurance and other ancillary businesses.
Guide less tenured agents toward top performance through focused coaching on income maximization, process adherence, and bundling strategies.
Execute structured coaching plans, including weekly one-on-one coaching sessions for new agents and monthly one-on-one sessions for striving agents, ensuring smooth transitions between segments.
Facilitate biweekly new agent workshops as an extension of the initial New Hire Training program to reinforce best practices, offer customized support, and foster camaraderie among new hires.
Lead best-practice sharing through cohort meetings to elevate coaching effectiveness, focusing on analytics, economic-based coaching, and insurance advisory selling skills.
Maintain accountability through Sales Coach specific reporting, measuring productivity based on their assigned agent pool through metrics including bundled sales, branded sales, and quote volume.
Collaborate with the training team to reinforce consultative sales skills and process adherence, offering consistent curriculum and resources throughout onboarding.
Perform other duties as assigned.
Minimum Qualifications:
Bachelor’s degree preferred; equivalent experience may be considered in lieu of degree
5+ years’ experience selling Property and Casualty or Life insurance products
2+ years experience in a role working in a training or mentorship capacity
Active Property and Casualty License required
Life Insurance License preferred
Experience in using CRM and BI tools, including Salesforce required
Full time Associates are offered a comprehensive benefits package that includes:
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Insurance
Related keywords
InsuranceSalesCoachingMentorshipProperty and CasualtyLife InsuranceSalesforceBI toolsConsultative salesTrainingACABundlingPerformance metricsOnboardingCRMInsurance advisory
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.
We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
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How many Sales jobs are open in Glen Burnie, MD right now?
There are currently 92 open sales positions in Glen Burnie, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Glen Burnie, MD?
Companies currently hiring include Advance Auto Parts, AutoZone, Bank of America, DICK'S Sporting Goods, Great Day Improvements, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Glen Burnie, MD?
Yes — 6 of the 92 open sales positions offer remote or hybrid work (1 remote, 5 hybrid).
How do I apply for Sales jobs in Glen Burnie, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.