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END.
Department Manager
Glasgow, Scotland, United Kingdom · On-site
Mid level
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Full-time
Posted 57d ago
~40 hrs/week
Remote in United Kingdom
Responsibilities
The role provides administrative and technical support to the UK Key Account Manager to ensure service excellence for distribution partners. Key duties include managing CRM data, coordinating projects, handling rebate programmes, and administering KPI reviews.
Requirements
Candidates must have a proven track record in an account management environment and a high degree of computer literacy. A proactive 'can-do' attitude and flexibility in working patterns are essential.
Full job description
About the Role
We are seeking a highly organised and proactive Key Account Support Administrator to play a key role in supporting our UK Key Account Manager and delivering exceptional service to our distribution partners (merchants). This varied and collaborative role sits at the heart of key account activity, combining administration, technical support, data analysis and project coordination.
You will work closely with our distribution partners, as well as internal teams across Fedrigoni UK and our Global Service network, to ensure service excellence, effective communication and continuous improvement. The role also supports product development, rebate programmes, KPI reviews and customer-led initiatives, helping to strengthen and develop long-term partner relationships.
Your Responsibilities include:
Support UK Key Account Manager
CRM Usage
Relationship building with key account clients internally
Technical support & administration
Customer data analysis
Project coordination
Service coordination between Fedrigoni UK & Global service teams
Technical complaint administration (working alongside the Key Account Manager)
Manage rebate programmes with Key Accounts
Supporting mill visits with the Key account manager when required
Key account service review administration against agreed KPI
Product development administration
The right candidate would possess the following skill set:
Communication.
Teamwork.
Problem solving.
Initiative and enterprise.
Creativity
Planning and organising.
Self-management.
Learning.
Technology.
Attributes required for this position.
Proven track record within an account management environment
Computer knowledge – high degree of literacy and aptitude required.
Flexible working pattern
A real “can do” attitude.
What to expect from our selection process
You will be interviewed by the Head of Commercial (UK), the UK Key Account Manager and the HR Business Partner UK.
From the very beginning, our Group has been immersed in the world of specialty papers, captivated by their unrivaled performance and mesmerizing aesthetics.
Today, Fedrigoni has become synonymous with excellence in premium papers, catering to packaging, labels, graphics, art & drawing, publishing, printing, RFID and the self-adhesive materials market. With an unwavering commitment to innovation, we have ceaselessly pushed the boundaries, infusing our craft with cutting-edge technology and honing our expertise.
These efforts have propelled us to offer our solutions across the globe, reaching every corner of creativity.
We operate under the ethos of "Making Progress," embodying a genuine commitment to daily improvement. By rethinking our practices and collaborating with the entire ecosystem in which we operate, we strive for genuine sustainability.
At Fedrigoni, every day, we do our best to be the first choice for brands, printers, designers, converters. We make materials the source of creative possibilities to brands everywhere. #elevatingcreativity.
Offices: Piazzale Lodi, 3, Milan, Lombardy 20137, IT · Via Enrico Fermi, 13 f, Verona, Veneto 37135, IT · Via Senatore Simonetta, 24, Caponago, Lombardy 20867, IT · Carretera de Cartellà, 6, Sant Gregori, Catalonia 17150, ES · Via Nuova, Riva del Garda, Trentino-Alto Adige 38066, IT
How many Sales jobs are open in Glasgow, United Kingdom right now?
There are currently 199 open sales positions in Glasgow, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Glasgow, United Kingdom?
Companies currently hiring include The Estée Lauder Companies Inc., NEXT PLC, Lookers Motor Group Limited, Sweet Carolina's Travel, MANGO, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Glasgow, United Kingdom?
Yes — 51 of the 199 open sales positions offer remote or hybrid work (18 remote, 33 hybrid).
How do I apply for Sales jobs in Glasgow, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.