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Full-time
bachelor degree
Competitive salary, Career growth opportunities, Inclusive and diverse workplace
Posted 5d ago
~40 hrs/week
Responsibilities
The Key Account Manager acts as the primary liaison between the company and its clients to drive revenue growth and ensure product satisfaction. Responsibilities include managing client relationships, providing technical support, and identifying opportunities for upselling and cross-selling.
Requirements
Candidates must have at least 3 years of experience in sales or account management, with iGaming industry experience being advantageous. A bachelor's degree in economics or business management is preferred, along with strong proficiency in Microsoft Office and excellent communication skills.
Full job description
Company Description
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 20,000 EVOlutioneers across 40 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution’s dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services.
Job Description
Job Description
The ideal candidate is a passionate, self-motivated, and detail-oriented professional who is committed to the success of our customers. The role is responsible for developing, maintaining, and expanding key account management activities. Acting as the primary liaison between Evolution Group and its clients, the successful candidate will ensure the timely and effective delivery of products and solutions, while driving revenue growth and content sales.
Key Responsibilities
Develop and maintain strong customer relationships to promote retention and long-term loyalty.
Work closely with customers to ensure satisfaction with services provided and proactively address areas of concern.
Provide technical support to customers to ensure optimal use of products and services.
Accurately update and document all account-related activities in internal systems to ensure effective tracking and reporting.
Plan and facilitate client meetings, presentations, and events to educate customers on Evolution’s products, services, and benefits.
Conduct research and analysis of client feedback, monitoring new and existing projects to ensure desired outcomes.
Identify and escalate process challenges and service issues to the sales and marketing teams where appropriate.
Maintain effective working relationships with internal stakeholders, including sales, marketing, design, creative, advertising, logistics, and management teams.
Gather and analyse customer feedback, benchmarking against industry best practices to enhance customer success initiatives.
Develop a thorough understanding of the Company’s products, services, and value propositions.
Acquire a strong understanding of client businesses and key stakeholders to maximise revenue opportunities.
Advise customers on the most effective ways to utilise products and solutions in line with their business needs and strategies.
Manage information flow and communication between key clients and internal teams, including the preparation of weekly and monthly reports.
Identify upselling and cross-selling opportunities to grow revenue within managed accounts.
Qualifications
Qualifications and Requirements
A minimum of 3+ year’s experience in sales, account management, relationship management, or a similar role.
Experience in the iGaming industry would be advantageous.
A bachelor’s degree in economics, Business Management, or a related field will be advantageous.
Fluency in English is required; additional languages will be considered a strong advantage.
Above-average proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Strong self-motivation with the ability to exercise independent judgment.
Excellent planning, organisational, and time-management skills.
Results-driven mindset with a strong commercial focus.
Willingness and ability to travel as required.
Excellent written and verbal communication skills.
Location Preference: Cape Town (also open to Johannesburg).
Additional Information
As a valued Team Member, you will be offered the following:
Competitive salary
Career growth opportunities
An inclusive and diverse workplace, like-minded colleagues
Pioneering product innovation and technical solutions for Live Dealer gaming.
www.begambleaware.org 🔞
Industry
IT Services and IT Consulting
Company size
10,001+ employees
Founded
2006
Headquarters
Birkirkara
LinkedIn followers
159,456
Total funding
$14M
Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos.
We are a multinational B2B product and service provider with an extensive track record of number 1s and are always looking for great people to help us create the next big product hit. Founded in 2006, we’ve grown to a diverse group of 22,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER.
Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the staff required for the operators to offer online slots and live casino 24/7/365 on mobile, tablet, or desktop. We also build our studios and interiors.
Evolution AB (publ) is listed on Nasdaq Stockholm.
Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy
Followers must be 18+.
https://www.begambleaware.org/ Please gamble responsibly. 🔞
Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/CRP/187/2010. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.
Offices: Birkirkara, MT · Kaunas, LT · Madrid, ES · Stockholm, SE · Riga, LV
software developmentIT servicesScalaJavaScriptLive video streamingOn-line gamingProduct innovationOnline CasinoGamblingGaming
How many Sales jobs are open in Cape Town, South Africa right now?
There are currently 355 open sales positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sales roles in Cape Town, South Africa?
Companies currently hiring include Old Mutual South Africa, Haldren, FirstRand Bank India, Marriott International Hotels, Inc., takealot.com, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sales jobs in Cape Town, South Africa?
Yes — 122 of the 355 open sales positions offer remote or hybrid work (58 remote, 64 hybrid).
How do I apply for Sales jobs in Cape Town, South Africa?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.