San Francisco, California, United States · On-site
$19/hr–$22/hr
About Topdrawer Topdrawer designs tools for the impossibly creative. Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. W…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
San Francisco, California, United States · Hybrid
$35k–$75k/yr
Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human firs…
Skills: Account Management, Presentation Development, Data Analysis, Microsoft PowerPoint, Microsoft Word
San Francisco, California, United States · On-site
Huckberry is seeking an inspiring, results-driven Retail Sales Manager to lead our store-level sales team and cultivate a high-performance selling culture at our newest brick-and-mortar location in Hayes Valley. This rol…
Skills: Retail Sales Leadership, Clienteling, Visual Merchandising, Sales Performance Tracking, Community Activation
San Francisco, California, United States · On-site
Huckberry is seeking an experienced Retail Operations Manager to lead store-level operations and ensure absolute back-of-house excellence in our newest brick-and-mortar location in Hayes Valley. This role focuses on opti…
Skills: Retail Operations, Inventory Management, Workflow Management, Labor Compliance, Payroll Management
San Francisco, California, United States · Remote OK
$191k–$273k/yr
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Our…
Skills: Marketing Operations, Strategic Planning, Cross-functional Alignment, Budgeting, Forecasting
San Francisco, California, United States · On-site
$16/hr–$20/hr
A Day in the Life: As a Baker, no one day is ever the same. To truly be successful in the position, you will be passionate about baking breads, cookies, and pastries, as well as producing fancy desserts and decorating ca…
Skills: Baking, Cake Decorating, Pastry Production, Bread Baking, Customer Service
San Francisco, California, United States · On-site
$60/hr–$80/hr
About Fellow We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around …
Skills: Shopify Development, Liquid, Product Management, Front-End Development, Jira
San Francisco, California, United States · On-site
$145k–$165k/yr
About Fellow We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around …
Skills: Shopify Development, Liquid, Product Management, Front-End Development, Agile Methodology
San Francisco, California, United States · On-site
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United St…
Skills: Customer Service, Cash Handling, Merchandising, Product Knowledge, Communication
San Francisco, California, United States · On-site
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United St…
Skills: Inventory Management, Stockroom Operations, Merchandise Ticketing, Guest Service, Basic Computer Skills
San Francisco, California, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Teamwork, Communication, Interpersonal Skills, Attention to Detail
San Francisco, California, United States · On-site
About The RoleThe RealReal is seeking established, highly autonomous luxury professionals with an existing book of business to join us as a Luxury Sales Specialist. This is a 100% commission-based role, offering ultimate…
Skills: Luxury Sales, Relationship Management, Prospecting, High-Net-Worth Networking, Inventory Procurement
San Francisco, California, United States · On-site
$24/hr–$31/hr
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role …
Skills: Retail Banking, Customer Service, Sales, Account Opening, Financial Transactions
San Francisco, California, United States · On-site
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastes…
Skills: Customer Service, Administrative Support, Call Handling, Sales, Billing
San Francisco, California, United States · On-site
$20/hr–$20/hr
Busser Ghirardelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a sing…
Skills: Guest Service, Cleanliness Standards, Product Knowledge, Up-selling, Food Safety
San Francisco, California, United States · On-site
$17/hr–$25/hr
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Animal Care, Husbandry, Customer Service, Inventory Management, Animal Welfare
San Francisco, California, United States · On-site
$77k–$133k/yr
Requisition ID: 933640 Store #: 000157 LensCrafters Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology wit…
Skills: Team Leadership, KPI Analysis, Customer Service, Staff Training, Recruitment
San Francisco, California, United States · Remote OK
$120k–$150k/yr
Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. W…
Skills: Luxury Sales, Contract Sales, Account Management, Prospecting, Consultative Selling
San Francisco, California, United States · On-site
$16/hr–$22/hr
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer Service, Food Preparation, Meat And Cheese Slicing, Cashiering, Food Safety
San Francisco, California, United States · On-site
At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cle…
Skills: Leadership, Inventory Management, Visual Merchandising, Team Development, Financial Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Key Holder serves as a frontline leader responsible for delivering exceptional customer experiences and managing daily store operations. Key duties include overseeing opening and closing procedures, mentoring team members, and maintaining visual merchandising standards.
Candidates must have at least 2 years of retail or key holder experience and a passion for creativity and intentional living. Strong operational skills, attention to detail, and the ability to lift up to 50 lbs are required.
About Topdrawer
Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating—fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
Key Holder – Role Overview
As a Key Holder at Topdrawer, you are a frontline leader who helps bring our brand to life through exceptional customer experiences, deep product knowledge, and day-to-day store support. You lead by example, take ownership of opening and closing responsibilities, and support the team in creating a thoughtful, inspiring environment. Whether sharing the story behind a fountain pen or helping a customer discover a new creative ritual, you serve as a trusted guide and ambassador of quiet design. This role is ideal for someone passionate about creativity, service, and growing into a future leadership position.
Key Responsibilities
Customer Experience & Community
Deliver a welcoming, educational, and personalized customer experience
Model Topdrawer’s values in every interaction, from storytelling to service follow-up
Support the store team in building lasting relationships with customers and local partners
Team Support & Leadership
Lead by example on the sales floor and during peak periods
Assist in onboarding, coaching, and mentoring new team members
Help maintain a positive, inclusive, and collaborative team environment
Store Operations & Merchandising
Perform opening and closing procedures with a high level of responsibility
Assist with inventory receiving, restocking, and visual merchandising
Uphold visual standards that highlight Topdrawer’s curated and elegant assortment
Sales & Business Support
Contribute to achieving daily sales, conversion, and average order value goals
Support monitoring of store performance and share opportunities for improvement
Maintain store standards in cleanliness, presentation, and customer care
Stay up to date on product knowledge, new arrivals, and promotions
You Are
A thoughtful, hands-on leader with 2+ years of retail or key holder experience
Passionate about creativity, sustainability, and intentional living
Detail-oriented and operationally strong, with a deep appreciation for beautiful, functional tools
Warm, dependable, and energized by building lasting customer relationships
Curious and committed to continuous learning and improvement
Experienced or eager to grow in visual merchandising and product storytelling
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connection. Join a team where your creativity, leadership, and ideas truly matter.
Benefits Part-Time:
Part-time (hourly)
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact [email protected].
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.
We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention. We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed. To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments. A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home. As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care. Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility, not because objects are meant to be admired, but because they are meant to be used. Our shops are found in some of the world's great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living. The best tools earn their place quietly and become more valuable with time. Akira Ito and Peter Dunn
Offices: 110 K St, Boston, Massachusetts 02127, US · 1840 Union St, San Francisco, California 94123, US · 273 Newbury St, Boston, Massachusetts 02116, US · 275 Harvard St, Brookline, Massachusetts 02446, US · 1463 N Milwaukee Ave, Chicago, Illinois 60622, US
There are currently 907 open retail positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Williams-Sonoma, Inc., Domino's, SEPHORA, Albertsons Companies, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 171 of the 907 open retail positions offer remote or hybrid work (22 remote, 149 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
