Larkspur, California, United States · On-site
$20/hr–$21/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Customer Service, Sales, Visual Merchandising, Storytelling, Product Knowledge
Boston, Massachusetts, United States · On-site
$17/hr–$19/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
New York, New York, United States · On-site
$17/hr–$20/hr
About Topdrawer Topdrawer designs tools for the impossibly creative. Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. W…
Skills: Customer Service, Sales, Storytelling, Visual Merchandising, Product Knowledge
San Francisco, California, United States · On-site
$19/hr–$22/hr
About Topdrawer Topdrawer designs tools for the impossibly creative. Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. W…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
Larkspur, California, United States · On-site
$19/hr–$22/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
Burlingame, California, United States · On-site
$20/hr–$22/hr
About Topdrawer Topdrawer designs tools for the impossibly creative. Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. W…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
Chicago, Illinois, United States · On-site
$18/hr–$21/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Retail Leadership, Customer Experience, Store Operations, Visual Merchandising, Inventory Management
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The Sales Associate is responsible for providing a personalized customer experience by sharing product stories and guiding customers through creative tools. They also handle store operations, including visual merchandising, restocking, and achieving sales goals.
Candidates should be enthusiastic about craftsmanship and design with a natural ability to connect with people. Physical ability to stand for long periods and lift up to 50 lbs is required.
We make objects for people who are curious about the world.
We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention.
We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed.
To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments.
A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home.
As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care.
Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility—not because objects are meant to be admired, but because they are meant to be used.
Our shops are found in some of the world’s great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living.
The best tools earn their place quietly and become more valuable with time.
Sales Associate – Role Overview
As a Sales Associate at Topdrawer, you are the face of our brand—welcoming customers, sharing product stories, and helping people find tools that inspire creativity and intentional living. You create an inviting, thoughtful experience through exceptional service, deep product knowledge, and a genuine passion for design. Whether guiding someone through our notebook collection or helping them discover a new creative ritual, you bring Topdrawer’s philosophy of quiet design to life.
Benefits Part-Time:
Part-time (hourly)
Generous Employee Discount
Flexible Spending Accounts (FSA) for Health and Dependent Care
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact [email protected].
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position.
We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention. We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed. To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments. A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home. As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care. Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility, not because objects are meant to be admired, but because they are meant to be used. Our shops are found in some of the world's great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living. The best tools earn their place quietly and become more valuable with time. Akira Ito and Peter Dunn
Offices: 110 K St, Boston, Massachusetts 02127, US · 1840 Union St, San Francisco, California 94123, US · 273 Newbury St, Boston, Massachusetts 02116, US · 275 Harvard St, Brookline, Massachusetts 02446, US · 1463 N Milwaukee Ave, Chicago, Illinois 60622, US
We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention. We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed. To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments. A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home. As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care. Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility, not because objects are meant to be admired, but because they are meant to be used. Our shops are found in some of the world's great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living. The best tools earn their place quietly and become more valuable with time. Akira Ito and Peter Dunn
Offices: 110 K St, Boston, Massachusetts 02127, US · 1840 Union St, San Francisco, California 94123, US · 273 Newbury St, Boston, Massachusetts 02116, US · 275 Harvard St, Brookline, Massachusetts 02446, US · 1463 N Milwaukee Ave, Chicago, Illinois 60622, US
