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$60k–$70k/yr
Full-time
high school, bachelor degree
Quarterly Bonuses, Free Nespresso Machine, Coffee Product Allowance, 401k With Company Match, Educational Reimbursement, Health And Mental Wellness Programs
Posted 52d ago
~40 hrs/week
Responsibilities
Co-lead the boutique to drive sales, profitability, and operational excellence while delivering a premium brand experience. Manage and develop the store team through coaching and feedback to ensure exceptional customer service.
Requirements
Requires 3+ years of fast-paced or luxury retail experience and 2+ years of supervisory experience. A high school diploma is required, though a bachelor's degree is preferred.
Full job description
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!
Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.
Join Nespresso as the Assistant Boutique Manager of our one of a kind, US Flagship in the heart of Flatiron, NY, you will be the co-leader to the Boutique Manager. In this role, you will play a pivotal part in executing strategy to ensure sales and profitability, leading store operations and delivering an unforgettable Nespresso brand experience. Inspire and empower your team to provide an inviting and exceptional customer journey. Most importantly, you will represent Nespresso culture by inspiring, caring, acting and innovating to bring our brand to life for our community.
Join us at Nespresso, where leadership meets purpose, and every day brings new opportunities to make a difference!
WHAT’S IN IT FOR YOU:
Competitive Pay: Enjoy competitive pay along with quarterly bonuses for achieving team sales and service goals.
Growth and Development: At Nespresso, you have the opportunity to build a career that aligns with who you are. Benefit from excellent training programs that empower you to take ownership of your career journey.
Caring Culture: Nespresso is known for a culture that inspires you to be, feel, and do your best. We offer a supportive and collaborative team environment, making working with us feel like a fresh cup of coffee – warm, welcoming, and revitalizing.
Purposeful Work: As a B Corp, we view coffee as a force for good. Enjoy work that makes a positive impact on people and the planet.
WHAT WE OFFER:
The approximate pay range for this position is $60,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location.
Nespresso offers retail employees performance-based incentives and a comprehensive total rewards package, including:
A free Nespresso machine and coffee product allowance
401k with company match
Educational reimbursement
Health and mental wellness programs
DE&I resource groups
Commuter benefits
Pet adoption reimbursement
Employee recognition program
Discounts at over 2,000 companies
(Incentives and/or benefit packages may vary depending on the position.)
WHAT YOU WILL BE DOING:
Customer Obsessed: Lead by example to coach and teach the team, ensuring we deliver our “House of Hospitality” to every customer. Inspire service excellence to create meaningful and memorable customer experiences daily.
Drive Sales Results: Achieve winning sales and service performance through daily team coaching and effective communication. Use chat-ins to curate the ideal customer journey in our boutique. Evaluate boutique performance with the Boutique Manager to implement improvement strategies.
Team Development: Motivate team performance through feedback and recognition. Collaborate with the Store Manager to champion the ongoing development and growth of the store team, building capabilities and creating an inspiring culture for learning.
Operations Excellence: Adapt to evolving priorities. Ensure all operations, inventory, scheduling, and company processes are implemented. Execute store visual guidelines to optimize sales and product presentation. As Quality Coach, identify improvements to create efficiencies and keep the boutique running smoothly.
Engaged Coffee Expert: Welcome, advise, and guide customers to identify their perfect coffee match. Create coffee moments by offering tastings and sharing your knowledge, our coffee, and our sustainability practices with customers.
Connect with Community: Think entrepreneurially to plan events that engage new customers, strengthen relationships, and build brand recognition.
Agile and Resourceful: Thrive by approaching opportunities and challenges with a drive to succeed. Be curious and flexible to try new things.
Care About Safety: Promote a safety-conscious culture for our employees and customers.
WHAT YOU WILL BRING:
3+ years of professional experience in a fast-paced or luxury retail environment
2+ years of supervisory experience in people management and development of direct reports
High School Diploma or GED required; Bachelor’s degree preferred
Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks
A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
Availability to work open and closing shifts, weekends, and holidays
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
Nestlé Nespresso USA is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future.
We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland.
Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020.
Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families.
House rules: https://nes.tl/HouseRules
Offices: Av. Nestlé 55, Vevey, 1800, CH · Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH · Avenida 8A C N, Panama City, Panama, PA · Stroombaan 14, Amstelveen, North Holland 1181 VX, NL · Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
Coffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand PetcareWater
How many Retail jobs are open in New York, NY right now?
There are currently 6,546 open retail positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in New York, NY?
Companies currently hiring include Domino's, Macy's, Bloomingdale's, Starbucks, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in New York, NY?
Yes — 881 of the 6546 open retail positions offer remote or hybrid work (105 remote, 776 hybrid).
How do I apply for Retail jobs in New York, NY?
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